What are our clients saying about us?
Private Client (Wills, LPAs, Probate & Trusts) feedback
Alice Clack
Alice was highly professional with excellent knowledge and advice.
Susan
13th August 2026
Jon Andrews
I have used Copley Clark for my will and for downsizing to a leasehold retirement flat. My solicitor Gwen Yangtin
Li was very knowledgable about the issues around leasehold flats and retirement complexes. We had difficulty with the freehold solicitors and the Sellers conveyancer. They seemed much less knowledgeable. I consulted Jon Andrew about ownership of the retirement Flat as my wife is in a care home. I would also like to express thanks to Patumi Gholam for her help
Alan
11th August 2026
Jon Andrews
We updated our wills, and Jon answered our questions very clearly and gave us some helpful advice.
Alan & Trish Clarke
3rd August 2026
Jon Andrews
Jon oversaw the revision of our Wills that had previously been drawn-up by Copley Clark some 10 years previously. Initially,
he arranged for a 'fact-finding' telephone call from which he was able to provide us with a detailed quotation which we both found acceptable. This was followed by a 'one to one' meeting in his his offices which I remember being more detailed than the original one we undertook and which unsurprisingly, also took longer. The draft Wills were completed in approximately 4 weeks and approved. A further meeting was then arranged in Jon's office's where the documents were duly signed and witnessed. Both my wife and I found the whole experience to be professional and efficient. I am pleased to confirm that neither my wife or I would hesitate in recommending Jon and his team.
Stephen Boyden
3rd August 2026
Stephanie Mends
I met with Stephanie Mends to seek advice on writing a Will. I was impressed with her friendly and professional
approach. I would not hesitate to recommend her services
Henryka
31st July 2026
Carole Rowe TEP
My godmother wanted a local solicitor, having moved area. She had decided to amend her Will and I found her
a solicitor. Carole came to her home and was kind and supportive in the process, while being utterly professional. She answered questions any time they were asked and nothing was too much trouble.
Felicity
6th July 2026
Andrew Titmus TEP
I presented Andrew with a slightly tricky scenario. He patiently listened and worked through the most suitable and effective solution.
Anonymous
1st July 2026
Zoe Neale
The help I have received from my solicitor, Zoe Neale, has been exceptional. Zoe has been so friendly and so
helpful and has guided me carefully through the LPA process and made it painless. I am so pleased to have received such amazing service and I thank Zoe for that.
Alan
4th June 2026
Jo Purse
Did what I asked, after making me aware of options I hadn’t considered. Told me, accurately, how long things would
take. Professional and efficient.
James
19th May 2026
Alice Clack
My experience with Alice went very well, I got a few things wrong but they were soon rectified by Alice
so overall was a good experience
Lynne
15th May 2026
Jon Andrews
Jon is very approachable and easy to talk to. He quickly understood my requirements and made sure that any ifs
and buts were covered and also raised some possible situations that hadn't crossed my mind. I would happily recommend him.
Linda
28th April 2026
Jon Andrews
I needed a new will after my husband passed away. Jon listened to my needs for the new will and
made sure I understood everything that was in my will before I signed it. He was courteous, professional and kind. I have recommended him to family and friends.
Lorraine
27th April 2026
Zoe Neale
As the Executor of my later father's estate I had to balance dealing with family members and the legal elements
of achieving probate and then distribution. I was so glad I had Zoe to help me through this process, to take on all the heavy lifting when required, and to listen to what my needs were, respond appropriately as well as providing clear and balanced legal advice. The process was not only effective, and supportive of a complex case, but completely collaborative. My experience was one of teamwork, working together for the best outcome, which was how I had hoped we would be able to make this work out. The firm is professional and friendly, from receptionists through to all the legal professionals I had the pleasure of working with. With Zoe having an open mind, with a clear eye on keeping on track and being robust and rigorous legally, we were able to achieve a result for the beneficiaries which exceeded our expectations. I was also delighted at how the firm was so honest and clear about costs - and how they were diligent and respectful of keeping the costs proportionate. I don't think we could have hoped for a better outcome, and the result is that we have been able to pass on a substantial legacy to the children and grandchildren, which would have been exactly what my late father would have wished for, and would probably have been more than he could have hoped. I can't thank the team enough for being legal adviser, support, counsellor and friend to me during this extremely difficult and heartbreaking time. I cannot recommend highly enough.
Maria
12th April 2026
Jon Andrews
I needed a new will after my husband passed away. Jon listened to my needs for the new will and
made sure I understood everything that was in my will before I signed it. He was courteous, professional and kind. I have recommended him to family and friends
Lorraine
1st April 2026
Family Law feedback
Ewa Sierawska
The free consultation I got at the start of my divorce was so helpful and really put my mind at
rest about how the whole thing will pan out. I was surprised at the cost of it all, I expected it to be much more. Since the consultation I’ve been kept up to date with the process and any questions I’ve had have been answered quickly and simply
Bradley Bassey
10th August 2026
Sharon Micuta
After seeing another solicitor, I won’t mention names things looked a bit bleak for me . I then got recommended
to Sharon and within two minutes of speaking wow the difference was clear . I was having a tricky divorce on top of false allegations and my parental rights trying to be stripped so my kids future could be determined by the mother only. Straight away Sharon knew exactly what legal step to take . She was also made aware that my financial situation wasn’t great so helped to find the best solution what was great help and not just an open quote for each steps taken if your unfortunate to be in a similar position to me trust me, you want this lady in your corner ! . My only quip or recommendation would be the secretary was not always the same and when searching emails the persons name is put first then the business name. I have an aol email and this caused slight issues I give an example below this comment maybe parfittcresswell should be first then the name of the person as I missed a few emails.
Kevin
5th August 2026
Anne-Marie Smith
I found Anne-Marie was professional but was sensitive to my personal situation. I felt relaxed in her company and able
to speak freely about my situation.
Anonymous
7th April 2026
Sharon Micuta
Sharon reviewed a financial order and helped my understanding of the consequences and implications of signing the order.
Sheila
11th February 2026
Sharon Micuta
Sharon was very understanding, very easy to talk to and gave good advice. I would have no hesitation in using
her again.
Ronald
6th January 2026
Sharon Micuta
I wouldn’t hesitated to recommend her to any of my friends if they needed advice.
Ronald
13th December 2025
Sharon Micuta
Sharon helped me throughout my family-court case and she has been brilliant. She’s calm, clear, and always on top of
everything. She explains things in a way that actually makes sense and never rushes me, which I’ve really appreciated. Her support has made a huge difference during what has been a very stressful time. She’s quick to reply, really easy to talk to, and has always had mine and my daughter’s best interests at the centre of everything. Sharon and Ewa made a great team, and I was so grateful for all their help and guidance throughout the process. I’d happily recommend them to anyone who needs someone reliable and steady on their side.
Nina
11th November 2025
Ewa Sierawska
I was going to do this without a solicitor as money is so tight. But I'm glade I went with
Ewa, she has made it a lot easier for me and keeps me updated. Ewa is very nice to talk too.
Anonymous
6th November 2025
Elizabeth Jones
Elizabeth is always prompt at responding to emails and she is amazing with ensuring I know the best steps to
take along with reassuring any anxieties.
Anonymous
1st November 2025
Anne-Marie Smith
Anne-Marie was a path-finder for me, helping to navigate a way forward. When the world felt like a dark place,
her clear-sighted expertise lit the way with kindness and empathy. Thank you.
Melanie
30th October 2025
Ewa Sierawska
I am very pleased with the service I have received, Ewa responds quickly and confidently.
Anonymous
15th September 2025
Ewa Sierawska
Ewa handled my case with efficiency, speed and sensitivity. She is a good listener and made sense of what I
wanted and put it in to the right legal jargon . Very very good, thank you
Anonymous
23rd June 2025
Eve Geere
Eve is very friendly, kind and considerate and she makes me feel confident in her ability to do the best
for me. Eve provides a great service with a smile
Anonymous
9th June 2025
Anne-Marie Smith
Anne-Marie is very helpful and friendly. She has dealt with my case very professionally and definitely does a fantastic job.
Anonymous
1st June 2025
Eve Geere
Eve Geere is an exceptional solicitor. She is professional and knowledgeable but above all she is compassionate. This is so
important when dealing with family law.
Anonymous
5th May 2025
Eve Geere
From first consultation, I feel that Eve has listened and taken time to understand my situation. I feel confident moving
forward with Eve’s support and knowledge. Thank you Eve.
Anonymous
31st January 2025
Eve Geere
From first consultation, I feel that Eve has listened and taken time to understand my situation. I feel confident moving
forward with Eve’s support and knowledge. Thank you Eve.
Anonymous
31st January 2025
Tina was amazing, professional, kind and understanding at such a difficult time. And looks like hopefully matter was resolved…. Still
on going with probate solicitor. I would recommend always. Many thanks, kind regards to all.
Anonymous
13th January 2025
Residential & Commercial Property feedback
Mark Morton
Mark is brilliant, so professional and just completely on the ball. We’re really happy with him!
Daniella Mongey
17th August 2026
Mary Carless
Everything I had requested to be done was carried out to the letter in a friendly, courteous and efficient manner.
I will certainly use your services again and recommend others to do the same.
Anonymous
13th August 2026
Jon Andrews
I have used Copley Clark for my will and for downsizing to a leasehold retirement flat. My solicitor Gwen Yangtin
Li was very knowledgable about the issues around leasehold flats and retirement complexes. We had difficulty with the freehold solicitors and the Sellers conveyancer. They seemed much less knowledgeable. I consulted Jon Andrew about ownership of the retirement Flat as my wife is in a care home. I would also like to express thanks to Patumi Gholam for her help
Alan
11th August 2026
Mark Morton
Mark Morton was extremely efficient, patient and a delightful person. Nothing seemed to be too much trouble for him!
Anonymous
11th August 2026
Mark Morton
Very good initial advice Very good communications ie answering emails phone calls
Beverley Keen
10th August 2026
Jo Martin
Jo is very calm collected and methodical in the way she handles things, very professional.
Anonymous
6th August 2026
Sharon Callery
Very friendly and easy to ywork with.even though i put Sharon under pressure to.exchange and complete in a short timescale.
Your receptionists were welcoming and efficient on the phone.
Lionel Parks
1st August 2026
Alison Kinnersley
The work is always delt with in a timely way and this is why I always like my property transaction
to be through Parfitt Cresswell.
Brian Harvey
28th July 2026
Jo Martin
They were great, the whole team are helpful and friendly. Explaining things that I didn’t understand and guiding us through
the process, making it as smooth as possible. Available for face to face document drop off in town office making it easy to provide personal documents.
Zoe
27th July 2026
Jo Martin
This is the second house we have purchased using Jo and Mandy. They have always kept us updated and had
a resolution for every problem. Our middle son chose a main stream solicitor and got nothing but trouble, he ended up having to give up and Jo and Mandy now have him on the right track. Can’t thank them enough, totally recommend them. (Absolute legends)
Mo
23rd July 2026
Jo Martin
Very happy with the service from Jo and the team. Clear good communication throughout the process.
Justine
21st July 2026
Bea Campbell
Bea Campbell has managed previous previous sales and purchases for us and other members of our family. Bea has always
provided an excellent client/professional working relationship. Offering sound advice and amazing support throughout the process. Bea managed interactions in this particular instance where there we difficulties with purchaser expectations being unreasonable and took the burden and stress of this situation away from us. With very satisfactory outcomes. We commend her services highly and would recommend her to any friends or family buying or selling. Bea has made a stressful process [as buying and selling frequently is] run smoothly. We would also like to thank Nicola for her support and time taken in supporting us check through documents and forms, she is another credit to your organisation . And Bea is outstanding.
Joanna Redmond
20th July 2026
Gwen Yanting Li
Throughout the whole matter, Gwen was friendly, approachable and professional. I was very grateful that she was the one representing
us.
Michaelle
20th July 2026
Gwen Yanting Li
A huge thank you to Gwen and Patuni for all their hard work throughout what was a particularly difficult and
complicated sale. They handled every challenge professionally and kept us informed throughout and were always responsive when we needed guidance or reassurance. We felt we could trust their advice completely and their persistence was a huge part of getting the sale over the line. I would not hesitate to recommend them. Brilliant team.
Conor
13th July 2026
Mark Morton
Mark has been excellent throughout the whole process of selling my property,
Elaine
13th July 2026
Jo Martin
A thoroughly professional service from start to finish. I was kept informed at every step of the process and my
options were fully explained. A huge thank you to Jo and her team for handling the whole house move with tenacity, making for a smooth transaction
Jonathan Taylor
1st July 2026
Sharon Callery
I could always speak to her personally to resolve any concerns or issues, always an immediate response. She is professional,
trustworthy and quite remarkable
Lesley
29th June 2026
Jo Martin
Our house sale went through very smoothly, Jo was great keeping us informed from the start to finish. I would
recommend Jo to anyone looking to sell or buy.
Fiona O'Brien
29th June 2026
Business, Employment & Litigation feedback
Simon Steele-Williams
Simon and Andrew have been very helpful. Prompt and attentive in their responses. They have provided me with some useful
advice. Highly recommended.
Anonymous
15th June 2026
Andrew Whittingham
Andrew Whittingham is handling our case brilliantly, with good pace, proactive updates, and clear communication. A huge improvement from our
previous solicitor, and I finally feel that someone competent and responsible is in charge.
Aine Rubikaite
12th June 2026
Natasha Smith
We're really happy with the advice we're getting from Natasha Smith, she's calm, approachable and really knows her stuff.
Anonymous
11th June 2026
Natasha Smith
Natasha took me through all the documentation explaining in depth any potential issues or areas of concern I had. I
would highly recommend Parfitt Cresswell and Natasha.
Spencer
1st June 2026
Natasha Smith
I approached several larger firms to take on my case, but none offered the same level of attention to detail
or personal approach that I experienced from the outset with Parfitt Cresswell. Natasha was brilliant to work with throughout the process and achieved a far better outcome than I had expected. She worked quickly, efficiently, and always made me feel supported and informed during what was a tricky time. I would highly recommend Natasha and the team at Parfitt Cresswell to anyone looking for genuinely client-focused solicitors
Kate
27th May 2026
Lydia Wawiye
Words are not enough to describe Lydia , I can only tell you that she is the best. She always
listen carefully to what you have to say and she work with passion. Sometimes she put herself into your shoe to understand your challenges.
Temi
21st May 2026
Lydia Wawiye
I received a fantastic service from both Lydia Wawiye and Stephen Cook who helped me enormously through a difficult and
taxing time. They made the process much smoother and I cannot recommend them highly enough. They was most professional and very helpful in getting the result I wanted.
Anonymous
11th May 2026
Natasha Smith
I recently received excellent legal advice on my settlement agreement from Natasha. She was prompt, professional, and raised important points
that significantly strengthened my exit agreement. Natasha was knowledgeable, supportive, and easy to work with throughout the process. I’ve already recommended her to others and would happily do so again.
Anonymous
7th May 2026
Natasha Smith
Natasha helped me through a redundancy settlement recently. She was very thorough and explained everything very clearly so I knew
exactly what was going on.
David
1st May 2026
Simon Steele-Williams
Reviewed my settlement agreement and provided clear explanation for all the terms and conditions
Paul
30th April 2026
Natasha Smith
My legal need had tight timelines and Natasha was excellent in making sure the required paperwork was in the right
place at the right time.
Jonathan
28th April 2026
Natasha Smith
Natasha dealt with the approval of my redundancy settlement and did so very efficiently and was very thorough when going
through it with me.
David
30th March 2026
Natasha Smith
Natasha is reliable and provides clear and detailed advice.
GNL Strategic Limited
27th March 2026
Natasha Smith
Natasha provided professional and concise service. She really helped me understand the processes and made the settlement as smooth as
possible. I will definitely be recommending her to my colleagues.
Anonymous
27th March 2026
Lydia Wawiye
My case was dealt with swiftly and professionally. Lydia was kind, efficient and I would not hesitate to recommend her
to anyone who needs a great solicitor. Very happy I chose Parfitt Cresswell
Emily Gibson
16th March 2026
Natasha Smith
I recently worked with Natasha to review an agreement, and I couldn’t be more impressed with the support she provided.
She took what could have been a complicated and overwhelming process and made it incredibly easy to understand. Natasha explained every part of the agreement in plain, straightforward language, breaking down legal terminology into simple terms that I could follow without any confusion. Her approach was patient, thorough, and genuinely helpful. I felt fully informed and confident in the decisions I was making thanks to her clear guidance. Natasha’s professionalism and ability to communicate complex information in a relatable way made the whole experience smooth and stress‑free. I’m extremely grateful for her help and would highly recommend her to anyone needing legal advice or document review.
Michael
14th March 2026
Natasha Smith
Since my first meeting with Natasha and engagement to support my claim, I have been more than happy with the
all the service and support received to date. Natasha has provided timely communications and advice at all times, with great legal recommendations and also empathetic to my situation. Natasha has been extremely professional and helpful in supporting me with my issues with my Company
Anonymous
24th February 2026
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