What are our clients saying about us?
Private Client (Wills, LPAs, Probate & Trusts) feedback
Mahreen Paswal
New will Very good and friendly service. Very helpful and done very quickly.
Karen
6th November 2025
Simon Landivar
Good quality discussions on the right subjects. Adequate responses when asked. Good knowledge on main issues.
Dennis
30th October 2025
Mary Casey
The service was provided professionally here at our home. Now we have the POA registered.
Anonymous
20th February 2025
Zoe Neale
I have already recommended Zoe to family and friends - not just for the personalised and attentive service from the
whole team, but for how they helped me navigate major life events (probate, wills) with a comprehensive and professional approach. Although I no longer live locally, Coleman’s / Parfitt Cresswell have been consistently reliable, and I would not have any hesitation to using them for any legal services I might need again in future.
Elizabeth Burns
19th February 2025
Andrew Titmus TEP
Andrew was very patient in explaining how declaration of trusts work, and our options. He’s very thorough and takes time
to talk.
Anonymous
18th February 2025
Jo Purse
Jo was friendly and understanding and produced my new Will within a tight timeframe.
Anonymous
16th February 2025
Mary Casey
Mary puts me at ease. I am completely assured she hsd my problems at heart and I feel able to
contact her at any time. She has a sincere listening ear.
Anonymous
16th February 2025
Jon Andrews
Jon was very helpful and answered all my queries in simple language. He was also very patient as it often
took me a long time to respond to various drafts.
Anonymous
14th February 2025
Jon Andrews
Mr J Andrew’s was very good at explaining everything we needed to know about making a will and lasting power
of attorney. I would recommend him to family and friends.
Lynda Waterman
11th February 2025
Rhiannon Winter
We received professional advice . Rhiannon understood the problems that we were faced with.
Anonymous
7th February 2025
Jo Purse
Jo was very helpful guiding us through process and the benefits of POA.
Anonymous
26th January 2025
Simon Landivar
Simon gave a professional friendly and understanding service with good explanations and fast efficient service.
Anonymous
20th January 2025
Jo Purse
The being answered usually promptly and a problem being resolved. Always invited in and given a seat and a drink
when required. Jo always explained things in a way that an older person(me) could understand. Also going through a distressing time at home which ended in bereavement.
Anonymous
16th January 2025
Carole Rowe TEP
Professional service that is friendly, personal and empathic.
Anonymous
13th January 2025
Family Law feedback
Sharon Micuta
Sharon helped me throughout my family-court case and she has been brilliant. She’s calm, clear, and always on top of
everything. She explains things in a way that actually makes sense and never rushes me, which I’ve really appreciated. Her support has made a huge difference during what has been a very stressful time. She’s quick to reply, really easy to talk to, and has always had mine and my daughter’s best interests at the centre of everything. Sharon and Ewa made a great team, and I was so grateful for all their help and guidance throughout the process. I’d happily recommend them to anyone who needs someone reliable and steady on their side.
Nina
11th November 2025
Ewa Sierawska
I was going to do this without a solicitor as money is so tight. But I'm glade I went with
Ewa, she has made it a lot easier for me and keeps me updated. Ewa is very nice to talk too.
Anonymous
6th November 2025
Elizabeth Jones
Elizabeth is always prompt at responding to emails and she is amazing with ensuring I know the best steps to
take along with reassuring any anxieties.
Anonymous
1st November 2025
Anne-Marie Smith
Anne-Marie was a path-finder for me, helping to navigate a way forward. When the world felt like a dark place,
her clear-sighted expertise lit the way with kindness and empathy. Thank you.
Melanie
30th October 2025
Ewa Sierawska
I am very pleased with the service I have received, Ewa responds quickly and confidently.
Anonymous
15th September 2025
Ewa Sierawska
Ewa handled my case with efficiency, speed and sensitivity. She is a good listener and made sense of what I
wanted and put it in to the right legal jargon . Very very good, thank you
Anonymous
23rd June 2025
Eve Geere
Eve is very friendly, kind and considerate and she makes me feel confident in her ability to do the best
for me. Eve provides a great service with a smile
Anonymous
9th June 2025
Anne-Marie Smith
Anne-Marie is very helpful and friendly. She has dealt with my case very professionally and definitely does a fantastic job.
Anonymous
1st June 2025
Eve Geere
Eve Geere is an exceptional solicitor. She is professional and knowledgeable but above all she is compassionate. This is so
important when dealing with family law.
Anonymous
5th May 2025
Eve Geere
From first consultation, I feel that Eve has listened and taken time to understand my situation. I feel confident moving
forward with Eve’s support and knowledge. Thank you Eve.
Anonymous
31st January 2025
Eve Geere
From first consultation, I feel that Eve has listened and taken time to understand my situation. I feel confident moving
forward with Eve’s support and knowledge. Thank you Eve.
Anonymous
31st January 2025
Tina was amazing, professional, kind and understanding at such a difficult time. And looks like hopefully matter was resolved…. Still
on going with probate solicitor. I would recommend always. Many thanks, kind regards to all.
Anonymous
13th January 2025
Sharon Micuta
Sharon was knowledgeable and helpful. Nothing was too much trouble.
Anonymous
31st December 2024
Sharon Micuta
Sharon was knowledgeable and helpful. Nothing was too much trouble.
Gareth Edwards
31st December 2024
Anne-Marie Smith
Anne-Marie is an excellent listener and communicator of all my needs she offers a very personal service to me I
particularly like manner and patience when asking her the way forward so pleased that she is my solicitor
Margaret Morrin
23rd December 2024
Anne-Marie Smith
Anne-Marie is an excellent listener and communicator of all my needs she offers a very personal service to me I
particularly like manner and patience when asking her the way forward so pleased that she is my solicitor.
M.M.
23rd December 2024
Elizabeth Jones
Have no problem with talking to Elizabeth and she understands me very clearly.
Bianca Leone
16th December 2024
Sharon Micuta
Sharon was exceptionally kind when I met her. Her team are always quick to respond to any emails I send.
I am very grateful for their help.
Anonymous
12th December 2024
Sharon Micuta
Sharon was exceptional kind when I met her. Her team are always quick to respond to any emails I send.
I am very grateful for their help.
Anonymous
12th December 2024
Residential & Commercial Property feedback
Jo Martin
Jo provides an excellent service, always responding to queries in a timely and clear way and moving the process along
so well. I wouldn’t hesitate to recommend her.
Rachel
13th November 2025
Jo Martin
Jo helped me with my house move. She was professional and efficient and helped the whole thing go as smoothly
as it could!
Lucy
13th November 2025
Jo Martin
I have used the services of Charles Coleman over quite a few years. In particular Jo Martin, Mandy Hinton and
lately Jo Purse. They are pro-active, friendly and helpful and a pleasure to deal with.
Anonymous
12th November 2025
Jackie Turkel
Jackie and her team provided excellent advice and efficient support throughout the sale of my house. They were available by
phone and email and the whole process was very smooth. Jackie also acted for me through a tricky purchase which, without Jackie's diligence, sage advice, and attention to detail would have been very difficult indeed. I would highly recommend.
Sara
10th November 2025
Gwen Yanting Li
We actually met Gwen in person when we dropped off some paperwork and she came out to greet us without
an appointment. Throughout the whole selling process Gwen has been very responsive and knowledgeable often replying back in the late evenings to answer any queries.
Amy
9th November 2025
Gwen Yanting Li
We had a complex leasehold property to sell and we found Gwen Yanting Li and her assistant most approachable ,
friendly and professional. We were pleasantly surprised at the speed for which the property was sold. Would strongly recommend
Sheila
7th November 2025
Mark Stocker
Professional Helpful, clear and professional advise for selling my home. Would recommend.
Pauline
4th November 2025
Alison Kinnersley
Efficient, helpful and speedy service.Mark Stocker and Alison Kinnersley acted for me in the sale of a property for which
I was an Executor. They were very efficient, helpful and speedy throughout and were always accessible, by email or by phone. They provided a great service, gave clear advice and kept me informed at all times.
Heather
4th November 2025
Sharon Callery
Sharon was given an awkward task, which she has handled in both a professional, and heartfelt manner. Well done!
Anonymous
4th November 2025
Mary Carless
We've really enjoyed working with your team, especially Mary. She's been fantastic throughout — always clear in her explanations, proactive
with updates, and incredibly insightful in guiding us through the process. It's been a smooth and reassuring experience thanks to her. Thank you!
Anonymous
27th October 2025
Mark Morton
Mark is very professional & personable & we had good communication during my experience.so I highly recommended him.
Susan Brightman
27th October 2025
Robert Habbitts
My wife Jess and I recently moved house and engaged Robert for the conveyancing work.The process started in January and
prior to the house going on the market I spoke to Robert, and he initiated ID verification and gave quotes on a certain price house. This proved to be a good decision as within 4 days of the house going on the market on the 30th January 2025 we had accepted an offer and found and agreed a purchase price on a new home. Robert started the conveyancing process immediately and we were kept informed as he requested searches and raised queries. He had received the searches by mid-March (much quicker than we had expected). We then went on holiday in early April with confidence that an exchange would happen (whilst we were on the other side of the world) and we could move in May once we were home. The house move happened on the 15th May as this was following out month's holiday and our buyer's holiday. We found the whole process with Robert to be extremely smooth and stress-free.Robert was responsive but proactive in keeping us informed. His knowledge and service was first class. His paralegal, Abbie, was also great in requesting information and assisting Robert.We wouldn't hesitate to recommend Robert and Parfitt Cresswell. Many thanks for making the whole process smooth and enjoyable!
Rory and Jess Shipton - 19th June 2025
20th June 2025
Jo Martin
A willingness to listen and to answer with clear, precise information. Extremely helpful manner.
Anonymous
4th March 2025
Alison Kinnersley
Colman’s have been our Solicitors for the last 30+ years, and have been extremely supportive, in all our requirements from
Will writing, Power of Attorneys, dealing with Probate and buying/selling. Which is the process we are going through at the moment. Alison Kinnersley is always available at the end of the phone or via email. A very satisfactory, reliable service.
Anonymous
4th March 2025
Mark Morton
Mark has brilliant customer service and is always highly professional in everything he does. Would use and recommend him again.
Paul Gittens
25th February 2025
Gwen Yanting Li
Quick responses to any questions. Explanations very clear on how things would proceed. Availability of Gwen and Patuni, who were
dealing with the sale of my property. Nothing was too much trouble.
Anonymous
24th February 2025
Jackie Turkel
Everyone was very helpful and responded immediately to any queries.
Anonymous
21st February 2025
Business, Employment & Litigation feedback
Natasha Smith
I dealt with Natasha to help me through an employment issue. She was extremely helpful, sympathetic, empathetic and knowledgeable. Her
friendly demeanor made me feel relaxed and confident in my decision and helped me to bring the matter to a close with the best outcome. I would definitely use the company again and I would recommend them for sure to friends and family.
Stephen
4th November 2025
Mary Casey
Very pleased with the service we received. Efficient, effective and prompt. Thank you. You are a shining example of how
all solicitors should conduct business. We will not hesitate to use you in the future should the need arise.
Anonymous
31st October 2025
29th July 2025
Andrew Whittingham
Andrew had been very professional, listened to our situation and kept in contact.
Mark Bennett
3rd March 2025
Lydia Wawiye
Very good experience at short notice and very helpful with the whole process. Also very friendly and very quick to
respond. Thanks
Anonymous
12th February 2025
Lydia Wawiye
Lydia was very easy to talk to and very professional when helping me with my redundancy settlement. She gave clear
explanations and responded promptly to all correspondence with my employers, always keeping me informed. The whole stressful business was resolved much quicker than I had expected. Everyone that I dealt with at Parfitt Creswell was very friendly and helpful and I would not hesitate to recommend their services.
Anonymous
31st January 2025
realistic about justice accuracy getting to heart of problem keeping us informed.
Anonymous
28th January 2025
Simon Steele-Williams
Listened and understood my situation and disability.
Anonymous
24th January 2025
Steve Cook
Steve Cook has helped us on a number of occasions over the last few years.
Anonymous
24th January 2025
Lydia Wawiye
Lydia is a real asset to your firm. She was very attentive and responsive and have only good things to
say about Lydia. Lydia always made herself available and acted in a very professional manner. A significantly better experience than her predecessor. Thank you Lydia it was a joy working with you.
Marcus Holman
24th January 2025
Andrew Whittingham
We found Andrew Whittingham very empathetic and personable to our issue. He gave us good advice and we found him
to be a good listener. Thankfully we had a successful outcome to our tenant issue without further legal intervention required.
Ruhi Thallon
13th January 2025
Andrew Whittingham
Andrew was incredible at listening to my (long-running) situation and finding a resolution. He was very speedy at responding to
my emails, very professional but also compassionate and understanding too. I can't thank Andrew enough for his support on this matter and while I hope I won't need solicitors in the near future again, I'd have no hesitation instructing him again / recommending him to others! Thank you Andrew!
Anonymous
10th January 2025
Simon Steele-Williams
Simon clearly explained legal points - appreciated his common sense approach and personable manner. Good experience from initial contact and
clearing signing on procedures - your systems work very well from client perspective. Your website clearly sets out services offered which together with location prompted my choice.
Anonymous
6th January 2025
Simon Steele-Williams
Very professional, prompt and empathetic service.
Premal Patel
30th December 2024
Lydia Wawiye
I had an excellent customer experience with Lydia Wawiye of Parfitt Cresswell regarding my Settlement Agreement for redundancy. Lydia provided
clear, concise legal advice, ensuring I understood all aspects of the agreement. Her professionalism, combined with her friendly and approachable demeanor, made a potentially stressful process much more manageable. Lydia's attention to detail and her prompt responses to my queries demonstrated a high level of commitment and expertise. I would highly recommend Parfitt Cresswell for their exceptional service and dedication to client satisfaction.
Hativagoni Dzvuke
16th December 2024
Abbie Fisher
Abbie Fisher has been excellent throughout in all my dealings with her.
Anonymous
9th December 2024
Lydia Wawiye
Easy to understand and I was listened to at all times. Instructions were clear and I was very impressed with
the speed everything was handled. Very professional at all times.
Janet Caswell
8th December 2024
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