Testimonials

Good communication.
Anonymous - 11th October 2024

Calm, friendly and comprehensive clear advice and explanation. Felt very secure in the will produced.
Anonymous - 9th October 2024

I am always treated with friendliness and respect, and the service is always efficient..
Judith Lawton - 9th October 2024

Heidi is always very quick to respond to e mails which is very good. She has been very good.
Anonymous - 7th October 2024

Explaining in layman’s terms not only verbally but in the notes that were attached to Mary’s letter when writing our Wills. Although Mary is extremely busy she made sure that we understood and spent a lot of her time with us. We have recommended her to another family member. A lovely personality too.
Janet Hogwood - 3rd October 2024

Miss Mary Casey was very helpful and she gave me a very precise and transparent details about making a variation to my Will. I highly recommend Miss M Casey and I would like to take this opportunity to thank Mary.
Mike Noorebaccus - 27th September 2024

Customer service.
Anonymous - 24th September 2024

Have used Charles Coleman & Co when we moved 5 years ago . Also dealing with probate & property sales after losing parents. So we knew we were good hands when we did our wills & LPAs. Would definitely recommend as we feel Charles & Coleman are someone we can trust.
Anonymous - 23rd September 2024

Jo Purse was excellent, professional, pleasant and easy to talk to. We have used Charles Coleman since we bought our first house 43 years ago. Always recommending you to friends. Well Done maintaining such a good service.
Kevin Ralph - 22nd September 2024

Mary & Alice @ Edenbridge put everything into easy language. Our wills were in English that anyone could understand, no jargon. No quibbles about changes we wanted to make . We needed it done quickly, and with no promises made, they delivered on time. Will be using them again shortly for some Trust business.
Anonymous - 19th September 2024

Professional service.
Anonymous - 18th September 2024

Very helpful and a friendly comfortable experience
Anonymous - 17th September 2024

Zoe was fantastic with giving advise when in came to what to do about my will. Then carries out my instruction perfectly. It was also fantastic that she was willing to come to a different office that was nearer.
Samantha Foster - 16th September 2024

Keeping us well informed. Breaking down the process into bite-sized elements making it easy for the client to process. Having a legal assistant to cover helped things to continue at pace. Reassurances about concerns. Very professional all the while projecting an approachable and open manner.
Suzanne Morgan - 15th September 2024

Everything was explained very clearly.
Anonymous - 14th September 2024

You did everything I asked for.
Anonymous - 14th September 2024

Well explained, very helpful advice. Process explained well. Thank you.
Gloria Hume - 14th September 2024

Professional and approachable.
Anonymous - 13th September 2024

Excellent service provided by Jon Andrews Thank-you Best Wishes.
Anonymous - 11th September 2024

Jo was very personable from the outset. Professional but friendly and explained things simply (no legal jargon) so I could understand exactly what was required. She’s a credit to you!
Sandra Wilkins - 10th September 2024

Jo was patient,kind & explained everything to me without being stuffy. I appreciated the help & consideration very much.
Pauline Lawrence - 10th September 2024

Listened to our requirements and on time for all appointments.
Anonymous 10th September 2024

Your solicitor Zoe made a first time experience of making a Will & then going through POA paperwork much easier for me to understand. Not easy looking ahead to old age & think what you might want & need when you can no longer look after yourself. One just hopes that will never happen. Zoe was very good @ explaining how important it was for both myself & family.
Susan Mayes - 8th August 2024

The service I received was professional, efficient, good humoured, empathetic etc., etc.; just everything one could hope for from a professional advisor. Thank you.
Sara Scott - 22nd August 2024

Very thorough throughout the whole process.
Anonymous - 19th August 2024

Excellent response to requests, first class advice - all in all a good experience.
Derek Soper - 15th August 2024

Jo Purse dealt with matters in a very efficient yet friendly approachable manner. She let us know what was going to happen and kept us updated on progress answering any questions we had. Will definitely ask her to carry out further work on our behalf.
Anonymous - 15th August 2024

Nice person, efficient and helpful.
Anonymous - 14th August 2024

Very good communication.
Peter Butcher - 14th August

Very easy to communicate what we wanted and received excellent advise.
Anonymous - 11th August 2023

Jo Purse was excellent in making everything really clear to understand and very helpful with every question I had.
Teresa Priestley - 10th August 2024

Pleasant staff. Nice atmosphere. Knowledgeable people to do business with.
Anonymous - 9th August 2024

We were always made to feel very confident and comfortable with all the advice and help we needed and will pass on our experience to many friends and family, thank you once again. Mike and Dinah Wade.
Dinah Wade - 9th Augusr 2024

Good treatment.
Anonymous - 8th August 2024

All at the meeting was clear and concise with a way forward.
Peter Brain - 8th August 2024

Everything was sorted for my needs.
Anonymous - 6th August 2024

The process ran smoothly and I had all the information I needed to draw up my will.
Anonymous - 6th August 2024

Really happy overall. Dominic was very helpful and friendly to deal with.
Anonymous - 6th August 2024

I was made to feel welcome and put at my ease straight away. Sophie took time to ensure that i understood exactly what the process was and went through all the documents page by page. If I had any queries Sophie and Abbie and other members of staff I spoke to were all very helpful and ensured that my queries were answered satisfactorily.
Anonymous - 6th August 2024

Friendly, understanding and efficient service and good communication.
Carolyn Osgood - 6th August 2024

My family and I have been a customer for many years. We reside in Fulham, and hope that the Parfitt Cresswell will continue to have an office at this location. Robert Evans is very experienced and provides advice that is much appreciated.
Maria Sanchez - 2nd August 2024

I have used Parfitt Cresswell for some years and have always been satisfied with the service from Robert.
Dennis Mathews - 29th July 2024

Service tailored to our requirements.
Anonymous - 28th July 2024

Easy, available and listened to requirements.
Anonymous - 25th July 2024

I felt that I established a good rapport with Dominic who listened to what I needed to achieve. The matter was concluded in a satisfactory manner.
Anonymous - 22nd July 2024

Clear explaining, professional, friendly.
Margaret Hobbs - 22nd July 2024

Very nice man.
Anonymous - 21st July 2024

I had lots of time to discuss issues with Dominic and was able to call/email him with queries or question. He was very professional and helpful.
Naomi Martin Clark - 20th July 2024

Have used Robert Evans for years to deal with my legal issues and so has my family he is amazing.
Nicola Paull - 20th July 2024

He understood what I needed and was friendly and efficient.
Anonymous - 20th July 2024

Robert Evans assist my mother in all of her affairs during a difficult time, looking after my mothers best interests, for her health, welfare and financial welbeing. Robert listened to and actioned my mothers wishes, having considered her concerns. Having gone above and beyond, what would be excepted of a professional solicitor, taking up his own personal time to ensure my mothers wishes were respected and affairs put in order.
Anonymous - 20th July 2024

Pleasant and smooth experience.
Anonymous - 20th July 2024

Jo was very patient with me being a new mum I often forgot to reply to emails. She understood my needs. She also made me think of additional things I wouldn’t have with my will. Thanks Jo I really appreciate it.
Emily Kearns - 20th July 2024

Easy, clear, friendly communication. Thorough handling of all our requirements, Thankyou.
John McAuliffe - 20th July 2024

Listened to what we required and gave us clear explanations and advice.
Anonymous - 18th July 2024

Polite staff from my first enquiry to completion of Will and LPOA. Instructions were clear and I was always given opportunities to ask questions. Very professional staff and excellent experience. Thank you.
Anonymous - 17th July 2024

Jo was excellent and provided clear and accurate advice.
Anonymous - 17th July 2024

My solicitor was very helpful, especially as it was the first time I dealt with Copley Clark, but not the last.
Anonymous - 16th July 2024

From start to finish a very good service.
Richard Whittington - 16th July 2024

All options were presented to us plainly and concisely, without any pressure to take any particular course. It was a very relaxed and informal meeting, brilliantly handled by Jon. We were very grateful for the patient way he explained things. Undoubtably a more expensive way of getting our wills sorted but we're so glad we decided to use Copley Clarke. Worth it for the confidence that we've covered all that is needed.
John Parker - 16th July 2024

Good guidance and advice was given.
Anonymous - 17th June 2024

He listened to my request and produced the required will.
Anonymous - 17th June 2024

Rewriting our wills caused by son's marriage breakdown and possibly impending divorce . Our concerns to protect family assets in event of our deaths was thoroughly handled - much to our relief !
Anonymous -11th June 2024

Zoë has an engaging manner. Her experience and professionalism immediately gave us confidence that we had made the right choice. Throughout the process we felt communication was excellent and timely. We were given all the information necessary to inform our decisions. The outcome was precisely as we had hoped. Thank you.
Andrew Fruin - 11th June 2024

Everything was dealt with very quickly in a clear way.
Anonymous - 11th June 2024

Friendly efficient and very professional approach good to work with you.
Trevor Killick - 3rd June 2024

Everything was explained to us fully, in such a way, that we could understand what may have to be done if our circumstances changed. My wife and I were put at ease from the beginning.
Anonymous - 1st June 2024

Gave good advice.
Anonymous -30th May 2024

Always had excellent advice and service. Jo was particularly diligent in catering for our requirements.
Michael Saunders - 29th May 2024

I found Heidi & Dominic easy to deal with. They addressed my concerns & kept me informed of progress.
Ann Barnes - 29th May 2024

Attention to detail was valued by myself.
John Mackenzie - 29th May 2024

You understood my situation and gave advise that caused me to make a major change in my thinking. I also liked the Later Living Book.
Alan Woodhead - 29th May 2024

Mr Andrews explained everything we needed to know in a clear precise way.He pointed out the pitfalls and advantages of things we wanted. My partner and I found him knowledgeable and felt relaxed in the way we were treated. Thank you so much.
Susan Sullivan - 28th May 2024

Fast response, accurate information.
Anonymous - 28th May 2024

From start to finish Sophie was very professional in dealing with my affairs. Also most important friendly and a very pleasant lady to deal with. Very pleased all round with her handling my affairs.
Victor Field - 28th May 2024

We felt we got excellent advice, very well explained.
Anonymous - 28th May 2024

Quick efficient service.
Anonymous 27th May 2024

Good guidance from Jo Purse.
Anonymous - 25th May 2024

She listened and advised the best way to amend my will for the outcome I wanted.
Susan Wright - 25th May 2024

Jo Purse is friendly helpful and efficient.
Anonymous - 24th May 2024

Excellent service.
Dhak Gurung - 24th May 2024

clear explanation and affable manner.
Anonymous - 23rd May 2024

Clear communications and information constantly updated.
Anthony Cox - 21st May 2024

Clear information. Accurate pricing. Fantastic staff in the two departments I had dealings with this year and last.
Marie-Helene Woods - 21st May 2024

It was a great experience dealing with Colemans. Louise was a delight to deal with, friendly, professional, highly knowledgeable and extremely efficient. The ladies on reception were delightful and welcoming too. I will certainly use your services again when the need arises.
Patrick Radford - 21st May 2024

Excellence.
Anonymous - 21st May 2024

Jo is lovely and explained what was required in normal legal terms.
Anonymous - 21st May 2024

Jo was very professional, but very nice. She made things nice & easy with our requirements.
Teresa Oswin - 20th May 2024

A knowledgeable, professional, pleasant solicitor. Dominic kept me informed about each stage of the process.
Anonymous - 20th May 2024

Listening & understanding mums requirement.
Anonymous - 20th May 2024

Professional.
Desman Currie - 18th May 2024

We felt very comfortable with Mahreen and her colleagues during the process of making our Wills
Anonymous - 10th May 2024

Excellent communication and prompt service.
Anthony Carr - 10th May 2024

I found Zoe very pleasant, and keen to help me at a sad time. She was very professional but I was not made to feel unknowledgeable at matters. I would hope to use her again should the need arise. I have already recommended her to a friend.
Anonymous - 9th May 2024

Zoe was wonderful, always polite, friendly and courteous. I don't think it was the most exciting work she will ever take on - a simple pair of Wills for a married couple. However, she was extremely helpful with the information she provided which made our decisions about some points of clarification much easier. Her attention to detail was exactly what we needed. Also, I liked the fact that she was relaxed, had a sense of humour and had the human touch. It made the whole experience extremely refreshing and enjoyable. Thank you, Zoe.
Anonymous - 8th May 2024

Professional, helpful and informative.
Anonymous 8th May 2024

Efficient service.
Anonymous - 7th May 2024

Clear/concise/friendly service.
Janet Soper - 5th May 2024

We dealt with Rhiannon Winter who was friendly and approachable but extremely professional and knowledgeable and helped us formulate our ideas into practice.
Anonymous - 30th April 2024

Mary was very friendly, professional, knowledgeable and east to understand. She is everything I required for the task at hand. Lovely personality as well
Janet Marshall - 28th April 024

Amantha listened attentively, was friendly and professional in her approach.
Anonymous -27th April 2024

During a very difficult time for the family, Jon dealt with our daughter’s Letters of Administration successfully, our own wills, and Mark dealt with the sale of our daughter’s house. Thank you.
Anonymous -26th April 2024

I found everyone very friendly and knowledgeable.
Anonymous - 26th April 2024

We met Jon Andrews in 2016 when he helped us with our wills and he has been equally helpful again. His explanations were clear and he was patient and kind.
Jean Hamblin - 25th April 2024

A comfort during a difficult time.
Anonymous - 23rd April 2024

Time was taken to understand my personal situations and legal matters were dealt with efficiently.
Anonymous 23rd April 2024

When I had a query my call was returned quickly, the staff were very helpful.
Anonymous - 22nd April 2024

Excellent.
Anonymous - 18th April 2024

We received a friendly reception. The advice given by Dominic was carefully explained, and the Wills we feel are thorough and competent documents. We are pleased that everything has been correctly taken care of and the originals are to be retained by yourselves.
Anonymous - 16th April 2024

Mr Dominic Cooper was very good and helpful, he gave me very good advice and I was very happy with his work.
John Posner - 10th April 2024

Andrew Titmus was excellent.
David William Thompson - 8th April 2024

Top level professional advice in a friendly manner.
Anonymous - 6th April 2024

Careful listening and appropriate responses.
Anonymous - 1st April 2024

Straight talking in layman's language not wrapped up in legal terminology.
Paul Carter - 28th March 2024

On the loss of relative she has been amazing can't fault her help and kindness.
Elsie Cannon - 25th March 2024

Mahreen was very thorough and dealt with my matter with care and efficiency. Summer and Abbie were also very helpful in executing the small amendments needed.
Anonymous - 21st March 2024

Jo Purse has been brilliant, fantastic communication and someone who speaks plain language despite working in a profession that requires complex language and jargon.
Anonymous - 17th March 2024

From my initial contact through to your hub everything was dealt with speedily and efficiently and for this I was extremely grateful.
Anonymous - 17th March 2024

Simon understood our unusual position very well and was brilliant at responsibly informing and reassuring the two clients, my mother-in-law (96) and brother-in-law (slow learner). He was clear and patient and kept me fully informed while ensuring the clients knew what was happening and made decisions.
Anonymous - 16th March 2024

Parking available. On time and very personable.
Anonymous - 15th March 2024

Efficiency, speed and politeness.
Ronaldo Vasconcellos - 15th March 2024

Jon (Andrews) was friendly and helpful, and totally professional.
Judith Lawton - 14th March 2024

We both felt everything was explained well, we had our will updated to our satisfaction knowing we can make changes and talk to you again if needed, we will recommend you, we also thought your new offices were very good plus central to Tunbridge Wells, also parking was easier than we thought.
Anonymous - 8th March 2024

I was very impressed with the service that I received during a very difficult time following my husband's death. Everything was explained to me and was dealt with very professionally.
Irene Mitchell - 8th March 2024

Personable service.
Anonymous - 5th March 2024

Excellent communication advice and explanation.
Anonymous - 4th March 2024

Excellent communication with fast responses and clear information.
Anonymous - 1st March 2024

Good listening and provide valid information.
Anonymous - 1st March 2024

I had sought legal advice from many other local solicitors and Parfitt Creswell were the only firm to respond and provide assistance. Laurence Pyne, was brilliant, listening to my issue and was very helpful in seeking someone in the firm to assist. I was very impressed.
Anonymous - 28th February 2024

Everyone was very attentive and made sure we understood everything.
Anonymous - 11th February 2024

Helpful, informative, polite.
Anonymous - 6th February 2024

I have dealt with Robert across the years - who has helped us with my Families probate issues - he has made things very easy for us - thanks.
Jeremy Ruff - 6th February 2024

Good advice for our current situation and always willing to deal with any queries or questions we had.
Anonymous - 28th January 2024

The team were very pleasant and knowledgeable to deal with. They understood our needs and addressed them accordingly.
Anonymous - 22nd January 2024

Professional friendly reassuring and explained everything clearly.
Anonymous - 20th January 2024

Jon gave good clear advice on updating our wills and we didn't feel rushed.
Anonymous - 11th January 2024

Friendly and helpful easy to understand.
Jacqueline Moorman-Mitchell - 10th January 2024

Heidi and her team are very professional and we felt comfortable they had our best interests at heart.
Angela Shadrake - 5th January 2023

I felt listened to.
Anonymous - 2nd January 2024

All our questions were answered with clarity and understanding. We also felt that should other issues occur we could get a confident answer from CC.
Martin Payne - 28th December 2023

Friendly understanding and efficient.
Jacqueline Moorman-Mitchell - 27th December 2023

I felt listened to.
Anonymous - 26th December 2023

Excellent support and understanding of my needs.
Anonymous - 22nd December 2023

Advice given was in a professional but friendly manner which made us confident that we were doing everything correctly.
Anonymous - 21st December 2023

Using Parfitt Cresswell took a lot of pressure of me at a difficult time.
Anonymous - 20th December 2023

i found the team to be friendly and very approachable which certainly makes the difference to old stuffy solicitors you hear about.
Anonymous - 19th December 2023

When speaking with you it was clear that you were very knowledgeable, trustworthy and this gave me confidence to instruct you.
Anonymous - 18th December 2023

Very helpful and kept me informed of progress. Dealt well with probate.
Anonymous - 18th December 2023

Expert knowledge of the latest position with regard to wills and inheritance tax.
Peter Caddy - 17th December 2023

The communication was very clear and the lawyer was very professional and helped us by being patient and answering our questions.
Mohammad Alajmi - 15th December 2023

Every time we phoned for advice and further information you were always available and only too pleased to put our minds at rest and help us through a difficult time.
Anonymous - 14th December 2023

Very friendly during a difficult time.
Anonymous - 14th December 2023

I got very good information about the procedure of the probate ( wich is still ongoing). I was very clearly told how to go forward and what the timetable would be approx.
Anonymous - 14th December 2023

Polite helpful and efficient.
Anonymous - 11th December 2023

From the first meeting with Jo Purse we knew we were in very capable hands. She explained everything so clearly and gave us all the necessary information we needed to decide on what was right for us.
Anonymous - 10th December 2023

Good and sincere advice.
Anonymous- 6th December 2023

Good communication, kept informed, always such good advice. Lovely people.
Linda Garbiel - 5th December 2023

I bought and sold a property 3 years ago which was complicated due to family and went through successfully I went back and now in process of doing will and power of attorney would highly recommend.
Olive Person - 5th December 2023

Zerin provided an efficient and friendly service throughout the entire procedure.For any future service we would certainly ask for her.
Anonymous - 5th December 2023

Every time we phoned for advice and further information you were always available and only too pleased to put our minds at rest and help us through a difficult time.
Anonymous - 4th December 2023

Good communication, kept informed, always such good advice. Lovely people.
Linda Gabriel - 30th November 2023

Alison Pain and Zoe were very compassionate and listened closely to my situation. They were then able to provide me with valuable information and guidance.
Anonymous - 25th November 2023

Andrew Titmus has given very clear factual info. And, if contacted via email or phone call ( message recorded) has replied within 24 hours or less.
Anonymous - 21st November 2023

Heidi Shearman has been very helpful in the application for probate in respect of my late mother’s estate. Advice is timely and has enabled matters to proceed smoothly and without delay. All very reassuring at a difficult time.
David Greenwood - 17th November 2023

Mahreen organised my Will and LPA, she also gave me invaluable advice on Trusts and my Inheritance Tax Liability. I found Mahreen and Sumher to be extremely professional, efficient and competent whilst showing empathy and kindness in difficult circumstances.
Anonymous - 15th November 2023

Communication has been excellent - timely, perfectly pitched, friendly and yet professional. Both Jon Andrews and Heidi Shearman have struck an optimum balance between making us aware of relevant information and helping us to focus on things that are key to our situation and decision making.
Anonymous - 15th November 2023

Excellent and professional service by Robert Evans he explained to me in full depth about doing a will and made me leaving the office very pleased with the service I was given. He is a highly professional solicitor who has time for everyone and will to help with any questions I may have.
Anonymous - 14th November 2023

Very efficient but friendly legal service in which we felt confident.
Anonymous - 10th November 2023

Professional but friendly,clear advice and explanations given.Felt very much at ease with Rhiannon Winter.
Anonymous - 13th November 2023

Such good communication skills.
Anonymous - 8th November 2023

Personal contact I was listened to by a friendly face who actually was genuinely interested in what I was telling them.
Anonymous - 8th November 2023

Helpful and good advice delivered in a friendly and concise manner.
Anonymous - 8th November 2023

felt at ease dealing with my Lasting Will of Attorney and was given information needed to make the right choices for me.
anonymous - 7th November 2023

Our experience was good because nearly everything was done face to face and everybody was so kind and informative taking time to explain everything and make sure all our needs were met.
Christine Jolly - 2nd November 2023

Jon was very helpful with our wills, and starting to deal with letters of administration for our daughter who died very unexpectedly in August.
Anonymous - 29th October 2023

Rhiannon was very easy to deal with and has a very pleasing manner which puts you at ease when dealing with a stressful time in your life.
Ann Parker - 29th October 2023

It was clear and l felt comfortable to ask any questions if l was unsure.
Anonymous - 27th October 2023

Many times I did not understand the legality of what I was being asked but with patience and clear explanation I felt safe in the hands of your staff. Punters like me feel vulnerable at such times, so feeling safe is all important.
Anonymous - 27th October 2023

Zerin has patiently helped us through the process of LPAs and redoing our wills, she has carefully explained and made sure we understood the implications of our decisions. We would not hesitate to recommend her.
Clare Evans - 25th October 2023

Andrew was excellant. He clearly and concisely explained everything to us to ensure we understood. He was polite and very professional. We have and would certainly recommend Andrew.
Anonymous - 23rd October 2023

My experience was extremely positive. All staff were friendly and welcoming. My solicitor was knowledgeable and able to explain all pertinent details in plain English, enabling me to fully and easily understand the options available to me.
Richard Spry-Schute - 20th October 2023

Very friendly and helpful staff.
Anonymous -17th October 2023

Jo Purse was excellent and explained everything very patiently and in great detail to me making sure I understood everything correctly, highly recommend her.
Brenda Clements - 17th October 2023

The whole process was very smoothly handled.
Michael Bassan - 13th October 2023

Very professional and intuitive.
Peter Butcher - 9th October 2023

All my needs were dealt with by your team with professional attention to my requirements.
Anonymous - 6th October 2023

Very professional clear advice and prompt response to communication.
Anonymous - 28th September 2023

I have recommended you to my parents for assistance with their own LPAs and Wills. Great service and advice. Thank you
William Morton - 25th September 2023

Masayo Crumbie was an absolute pleasure to deal with, She handled My Mothers Probate at a very sensitive time for Me and My Brother with Professionalism, Sensitivity, and most importantly a Sense of Humour.
Mark Sawyer - 13th September 2023

Both Jane and Jo dealt with matters in a friendly and expedite manner, which was very much appreciated & what I have to expect from Charles Coleman based on previous experience.
Bertram Johnson - 8th September 2023

Polite, efficient , professional and friendly.
Edward Charles Scrine - 7th September 2023

Clear explanations of legal options and implications of each option to provide good basis for decision making.
Anonymous - 7th September 2023

Efficiently dealt with.
Anonymous -5th September 2023

Very friendly and efficient service.
Charles Coppard - 31st August 2023

We felt very confident with Jon Andrews, he takes time to ensure we understand every aspect of our business and he has an extremely down to earth manner. In the past we have had to deal with Solicitors who were quite pompous but Jon has a charming manner.
Anonymous -30th August 2023

Very understanding in a difficult situation.
Patricia King - 24h August 2023

professional helpful puts you at ease.
Anonymous - 23rd August 2023

Feeling that I could trust Heidi.
Kay Fossett - 23rd August 2023

Communication was timely and helpful throughout, Jon was very professional and friendly and this assisted us to understand and complete our business with you at the earliest opportunity. This has given us peace of mind and assurance that our Wills are now in order and held securely with Copley Clark. Thank you.
Sandra Newman - 22nd August 2023

Andrew was excellent and I was really glad we had him advising us.
Anonymous - 12th August 2023

Very friendly approach to clients.
Anonymous - 11th August 2023

Clear explanations..with much patience. Prompt replies to queries. ...sometimes with a delightful sense of humour.
Anonymous - 10th August 2023

Andrea was absolutely first class, bravo to your firm.
Irene Lilley - 9th August 2023

Good communication in plain language.
Anonymous - 9th August 2023

Good service professionally handled.
Anonymous - 9th August 2023

Approachable and understanding.
Anonymous - 8th August 2023

Very good, friendly. Explained everything.
Wanda Piontek - 7th August 2023

Rhiannon was polite, knowledgeable and made doing our will incredibly simple. Wouldn't hesitate in recommending her and your company.
Giles Owen - 7th August 2023

We have used your services before when we made new wills and felt completely satisfied with the advice we were given and the service provided. So, when we recently chose to add a codicil to our original wills and to discuss lasting power of attorney, we chose to return to Copley Clark and to engage Jon Andrews once again. Jon is a very personable solicitor who listens to our needs and advises us accordingly, giving clear advice in layman’s terms which we appreciate.
Maureen Jenkins - 6th August 2023

Friendly, local and professional.
Stephen Henshaw - 6th August 2023

Andrea was excellent.
Anonymous 3rd August 2023

Very helpful and clearly informed.
Anonymous - 1st August 2023

I am satisfied with your service. Although making a will is a somber experience. Maysayo was extremely competent and insightful in suggesting back up plans should my will be challenged and to ensure my wishes will be granted.
Anonymous - 31st July 2023

clear and precise advice given in clear language.
Anonymous - 29th July 2023

I am satisfied with your service. Although making a will is a somber experience. Masayo was extremely competent and insightful in suggesting back up plans should my will be challenged and to ensure my wishes will be granted.
Anonymous - 27th July 2023

Jane made us feel completely at ease and clearly explained the LPAs. Together we reviewed our existing wills and made beneficial changes. The revised drafts were completed promptly as were the arrangements for completing the processes.
Anonymous -24th July 2023

Ms Frances, Chantae was very professional but relaxed too. Nothing was too much trouble and if she needed to clarify certain aspects this was done with ease. She does have a very friendly and positive approach and it was very easy to communicate with her. I really hope she stays with your company for many years to come. Smart young lady that is an asset to any company.
Anonymous - 24th July 2023

Efficiency.
Anonymous - 24th July 2023

Relaxed atmosphere and good advice.
Roger Owen Jenkins - 24th July 2023

The contact I have had has been between myself,my son and Simon Landivar. He has explained everything in great detail in an easy and understanding manner. I have made arrangements for Simon to deal with my Lasting Power and my Will requirements as and when necessary.
Anonymous - 24th July 2023

Friendly, sympathetic and easy to understand.
Jacqueline Moorman-Mitchell - 20th July 2023

The informality and easy approach of the whole process.
Juan Castellvi Mateu - 20th July 2023

Excellent clear advice and explanation. We needed clarity and we got it! Thankyou.
Anonymous - 20th August 2023

Excellent service all round.
Barbara Cowley - 20th July 2023

Mr Simon Landivar is most informative, pleasant and was able to guide us to what is the best way forward concerning inheritance and updating wills; Both still in progress It has been a pleasure as we finalise.
Harold Campbell - 16th July 2023

Jon was professional, informative & helpful.
Anonymous - 10th July 2023

Prompt, informative and friendly service when sorting out matters for my mother, will definitely use your company again in future.
Pamela Vincent - 14th July 2023

She listened well and explained terms helpfully….
Anonymous - 5th July 2023

Friendly and helpful.
Anonymous 5th July 2023

Jon was very polite, easy to talk to, and very very helpful.
Anonymous - 3rd July 2023

Everything handled very efficiently.
Anonymous - 3rd July 2023

A very prompt and efficient service has been provided.
Anonymous - 1st July 2023

Always helpful like his PA.
Anonymous - 30 June 2023

Amantha was keen to fully understand my situation in order to offer relevant advice and was happy to make last minute changes when new information came to light.
Marjorie Hawkes - 25 June 2023

Mr Landivar's exposition and explanation of what would be needed to accomplish what we wanted to achieve was particularly lucid and comprehensive. We were particularly struck by the sensitivity he showed to the family member who had some difficulty in understanding what would be required.
Simon Edwardes - 18 June 2023

Friendly informative helpful advice and guidance.
Anonymous - 18 June 2023

Very clear explanations. Prompt action. Never felt like I was an idiot though I am sure some of my questions must have been naive.
Anonymous - 16 June 2023

Very clear explanations. Prompt action. Never felt like I was an idiot though I am sure some of my questions must have been naïve.
Anonymous - 16 June 2023

Delivered the necessary information and paperwork. polite clear and patient.
Anonymous - 7 June 2023

Clear explanations. advice when asked for, and prompt delivery of the paperwork.
Anonymous - 5 June 2023

Professional, knowledgeable and efficient. Communication by email makes the process much quicker.
Anonymous - 3 June 2023

The way that Andrew Titmus dealt with all of my problems has been excellent and would like to thank him for everthing that he has done for me.Thank you once again. Kind regards Terry Burns.
Terry Burns - 2 June 2023

Zerin was attentive and understood what I was trying to do and gave me lots of info.
Rebecca Carmela Donovan - 30 May 2023

Very approachable, friendly, helpful in all respects Thank you.
Anonymous - 30 May 2023

Good response times.
Andrew Michael Lacey - 30 May 2023

Louise was very empathetic and easy to talk to she listened carefully and overall it was a very positive experience.
Lillian Fafoutis - 29 May 2023

Friendly, efficient service.
Anonymous - 28 May 2023

Andrea was very helpful.
Raymond Hale - 26 May 2023

Every member of staff I encountered was very professional and importantly listened. They were all approachable.
Anonymous - 26 May 2023

Zerin was most helpful and gave clear advice thoughout the process of preparing wills and LPAs for both my wife and myself
Alan Rothwell - 22 May 2023

Jane was very thorough and explained things vert clearly.
Anonymous - 22 May 2023

Communication was good and events happened as agreed so knew what to expect when.
Anonymous - 19 May 2023

Your company was recommended to us by a friend. Your service with regard to our LPA could not have been better. Our questions and concerns answered swiftly and efficiently. We would certainly recommend Colmans.
Ernest Lissenden - 19 May 2023

Very professional service.
Anonymous - 16 May 2023

Zerin gave us information in a manner we could understand. Very pleasant.
Debra Barreca - 15 May 2023

I was given all the information and explained everything to me.
Anonymous - 8 May 2023

Rhiannon has been very patient with me, I have been ill while trying my Will with her.
Sharon Poland - 4 May 2023

Simon was very helpful and responded very quickly to any correspondence.
Anonymous - 4 May 2023

Chante was very patient and explained so that I understood. She was very kind to me as I had just lost my wife. She was very professional and had a lovely manner, couldn't have been happier .
Anonymous - 4 May 2023

Thank you very much to Mahreen to helping me to understand and make right decision in making the suitable will in my situation.
Lira Heatley - 4 May 2023

Clear explanation of options and the legal requirements of the will process-transparency in pricing-professional but relaxed approach.
Anonymous - 3 May 2023

So far all of our requirements have been fulfilled quite quickly and hopefully continue and Allison Pain has been very helpful.
David Neal - 2 May 2023

I was recommended to come to your practice in Edenbridge to see Andrea Houston and i have to say that it was a real pleasure to meet her. Andrea was extremely professional and i felt at ease with her. I am delighted with the outcome and now have my new Will in place and the POA is in progress. Should i require any further assistance i would not hesitate to contact Andrea again. I would also like to mention that Jenny and Alison administration staff were also very helpful. Thank you.
Collette Nixon - 2 May 2023

Good friendly and efficient service.
Robert William Champion - 1 May 2023

Sound advice and professionalism.
Donald Fraser - 1 May 2023

The whole process was timely, thorough and Allison was very patient with her explanations which we often needed repeating - which must have been quite frustrating for her. All the staff we had contact with were helpful. Although we were very satisfied, the price was a little more than expected as the changes to our existing will were not major, however overall it was an excellent service and we feel safe and reassured and very comfortable coming back to you as needed. Many thanks.
Anonymous - 30 April 2023

Belinda was very knowledgeable about everything and steered me in the right direction.
Anonymous - 30 April 2023

Jane Lynch is very professional and explained all details about our LPAs very clearly. We are very satisfied with her service.
Anonymous - 28 April 2023

Very efficient advice and friendly interviews at all times.
Anonymous - 26 April 2023

Jane was professional and sensitive to our needs.
Anonymous - 24 April 2023

Chantae was extremely professional, helpful and kind. She explained everything very clearly (not in legalise) and was happy to take things at my pace. I feel very lucky to have come across Chantae and I’ve already recommended her services.
Anonymous - 16 April 2023

Really good non judgemental understanding of our needs which we're slightly unusual. Friendly and relaxed.
Hannah Crease - 12 April 2023

My wife and I wanted to organise our wills and were very pleased with the quality of advice given during the process.
Paul Blythe - 11 April 2023

One of the most important points was being given an approximate cost of the work involved where possible , and the other point is the prompt response to any questions raised. I recommend Jon Andrews comprehensively.
Anonymous - 6 April 2023

Jon Andrews was very professional and nice to deal with.
Kathy Kerswill - 5 April 2023

Jon Andrews provided an excellent service, very approachable and understanding. I would definitely use Copley Clark again if in need of Legal Assistance.
Richard McAuliffe - 4 April 2023

Very helpful professional advice and service delivered by understanding & highly experienced individuals
Anonymous - 4 April 2023

Heidi has been dealing with my late Mum's estate and if I have questions I have been able to see her in person or e-mail her
Anonymous - 4 April 2023

Friendly and helpful service.
Judith Lawton - 4 April 2023

The service was clear and well structured.
Anonymous 3 April 2023

Jo understood my requirements and provided the appropriate support in drafting my Will and LPA. I would highly recommend her.
Girish Kana - 2 April 2023

Jon was friendly and knowledgeable and explained everything really well. He was also very prompt in sending out paperwork and information. Generally inspired confidence.
Angela Mary Brickell - 2 April 2023

Being kept up to date with progress in relation to the administration of estate matters.
Anonymous - 1 April 2023

I thought that Mahreen and Sumher gave us all the information we needed and Sumher kept us informed of what was going on..
Anonymous - 1 April 2023

Very relaxing and friendly. Dealing with Zerin was a delight.
Anonymous - 28 March 2023

Friendly, professional service. Everything explained very well.
Susan Duncan - 28 March 2023

Peter Jelly has been my solicitor for many years. I have every confidence in him and Keene Marsland (trading name of Parfitt Cresswell). Dealing with all my needs in the future.
Anonymous - 22 March 2023

Amantha Seneviratne dealt with me as regards a new will. Amantha was very efficient and listened attentively to my requirements and led me through as regards those requirements providing excellent advice. Thank you
Stephen Charles - 20 March 2023

Very friendly manner, answers to all questions and also suggestions for help. Very efficient, quick responses
Katherine Frankel - 18 March 2023

Simple, straightforward and easy.
Anonymous - 17 March 2023

I appreciated the personal and professional approach; Robert and Kirsty were both friendly and welcoming and I was given clear and helpful advice; things were explained rather than just being set out and all my many questions (first time I have made a will) were answered with patience and understanding. The fees were set out at the very beginning and I feel represented really good value. I will certainly go back to Parfitt Cresswell when I need to revise my will, and on my own experience I would definitely recommend it to others.
Anonymous - 12 March 2023

You came home to help with my will.
Anonymous - 10 March 2023

Friendly approachable. Quick to respond from initial phone call.
Anonymous - 9 March 2023

Miss Mustafa was very helpful with her help and advice. Nothing was too much trouble.
Anonymous - 8 March 2023

Louise Penfold provided clear and accurate advice in a friendly and efficient manner. She was very easy to deal with and excellent at communicating the various stages in the work she was undertaking
Martin King - 8 March 2023

Jon is very personable and not the least bit intimidating. He was easy to talk to and explained everything in a way which made it easy to understand. He advised me on certain important issues which I had not previously thought about. The whole process was quick and efficient.
Anonymous - 8 March 2023

I was very impressed with the sensitivity and time taken with me on every visit, everything was explained step by step in detail and nothing was too much trouble. I felt at ease and comfortable when discussing my particular ‘case’ Everyone was so understanding Especially if I might mention Jon Andrews.
Helena Daniels - 8 March 2023

Home visit was important due to wife's limited mobility.
Martin White - 7 March 2023

Simon was excellent.
Anonymous - 4 March 2023

Allison gave me excellent advice and service. I have consulted her before and would certainly do so again.
Anonymous - 4 March 2023

Sound advice provided around a sometimes difficult subject; was considerate of our personal circumstances regarding meeting location; easy going manner with a sense of humour helped make the process easy to complete.
Anonymous - 2 March 2023

Communication is excellent with Rhiannon Winter and Andrew Whittingham. Andrew answered all my questions when Rhiannon wasn’t available.
Anonymous - 28 February 2023

Jane and her Secretary were very helpful and patient with me and explained everything in great detail to me to make sure I understood everything.
Brenda Clements - 25 February 20223

Communication was generally very good.
Anonymous - 22nd February 2023

Very efficient solicitor. Andrew Titmus was knowledgeable and gave advice which your previous advisor did not.
Anonymous - 12th February 2023

Simon was efficient and friendly throughout the whole process; he provided clear and sensible advice and replied promptly to any queries. We particularly appreciated Simon accommodating our timescale for the completion of our wills. Thank you. And we appreciated
Sally Stewart - 9th February 2023

I am very happy with my experience with Copley Clark and in particular Chantae Francis who explained the process of Lasting Power of Attorney simply and thoroughly. She listened to me carefully and answered any queries or questions I had, communicating with me throughout the entire experience reassuring me every step of the way. I am 87 years old and struggle with my mobility and during face to face appointments, Chantae was always very respectful, courteous and sympathetic towards my needs, I never felt rushed. I would highly recommend your services to friends and family. Thank you.
Anonymous - 5th February 2023

Rhiannon provided a very speedy service and made the process of writing our wills a straightforward process. We found her advice was good and her communication excellent.
Richard Knight - 3rd February 2023

All aspects of the service were excellent.
Anonymous - 10th January 2023

Excellent service. Glad to be back with you.
Martyn Long - 8th January 2023

Chantae was extremely helpful and responsive.
Anonymous - 1st January 2023

Expert, courteous service. Thank you.
Anonymous - 31st December 2022

Caring attitude and really helpful advice.
Anonymous - 30th December 2022

GOOD COMMUNICATION.
Paul Moller - 30th December 2022

Made me feel valued.
Joan Feltham - 27th December 2022

It was overall a very good experience and we were able to get appointments and had timely email contact.
Anonymous - 26th December 2022

Very informative and helpful.
Richard McAuliffe - 25th December 2022

Did all that was required.
Neil Cornford - 24th December 2022

Jane made me feel welcomed. It is my first time dealing with solicitors. She was kind, considerate and listened to me, which was important. She helped me make the right decisions concerning my Will and Lasting Power of Attorney.
Anonymous - 20th December 2022

Always pleasant and courteous. Have been with Coleman’s for many years
Jeanette Bunn - 20th December 2022

I have been a client of Copley Clark and Bennett since the 1980's and have been helped with Divorce, Power of Attorney, Conveyancing, and Will. Other members of my family are clients too. On all occasions I have received helpful professional advice from CCB staff, issues have been clarified if I required, and associated costs confirmed. Zerin Mustafa is very pleasant and helpful, her communications clear and the codicil to my will was executed swiftly and efficiently.
Anonymous - 16th December 2022

Feeling that you are valued.
Anonymous - 16th December 2022

Apologies for not replying sooner. We considered you provided a fantastic service and gave us a lot of much needed advice. We were very impressed with Simon and his lovely manner. We'll certainly use your firm in future and have already recommended you to several friends. We can't think of anything you could do to improve your service apart from providing cakes. Wishing you all a Happy Christmas and some rest.
Anonymous - 13th December 2022

They made me feel at ease with their professionalism and made sure I could understand anything that seemed to me to be difficult.
Anonymous - 12th December 2022

Both Nicola Manning were and her paralegal Kristina were easy to talk to and very efficient.
Shane Spencer - 10th December 2022

Clear and extensive information on all the options available to us, which addressed our complex needs.
Sally Reade - 9th December 2022

Firstly Ms Lynch was obviously a very well informed and knowledgable lady, who explained thoroughly everything, especially the problem of inheritance tax which I knew little about but through Jane's knowledge, now know & how I intend to go about this. Amazing. I do not know how much you pay Jane but she is obviously worth every penny. So yes Jane, thank you very much for what you did for me and in the future if I need the assistance of a solicitor I shall be calling you. Once again MANY THANKS Tony Ray
Anthony Ray - 5th December 2022

Clear Prompt Communication throughout and during meeting held as well as subsequently. Easy to contact and make arrangements.
Raymond Hollister - 5th December 2022

Very friendly and helpful.
Anonymous - 4th December 2022

Clear and helpful advice. Prompt action.
Anonymous - 30th November 2022

The Legal Advisor we deal with was very professional, friendly thoughtful and had a calming attitude.
Rosaleen Reid - 28th November 2022

Very helpful and good advice
Anonymous - 28th November 2022

I was given professional advice and very helpful.
Leonard Butcher - 25th November 2022

Expert advice and pleasant individuals.
Anonymous - 20th November 2022

Alison was friendly and very helpful. She made me feel at ease and comfortable in what has been a very difficult time for me with the loss of my husband.
Anonymous - 15th November 2022

Belinda Harvey has dealt with things and is always on hand to answer my questions, absolutely first class service from her.
David Marshall - 12th November 2022

As always Jon was friendly and approachable and answered all my questions in a clear and comprehensible way.
Yvonne Burnett - 11th November 2022

Very polite and helpful delivering accurate information which is what I needed.
Anonymous - 8th November 2022

Everyone was efficient AND kind.
Pauline Smith - 7th November 2022

Jon was efficient and very helpful, trying to get the best solution for me.
Anonymous - 6th November 2022

Chantae was very easy to talk to. She listened to what I wanted and answered any questions and concerns pointing out issues I had not known or thought about. I did not feel rushed at our initial meeting.
Anonymous - 6th November 2022

Friendly and made me feel at ease.
Anonymous - 6th November 2022

The information you gave was very professional.
Anonymous - 1st November 2022

Rhiannon was very helpful and gave good advice.
Julie Watkins - 30th October 2022

Jon has always been very considerate and helpful. He has empathy and is a good listener essential when dealing with such matters. The office staff are very helpful and polite..
Miriam Rook - 28th October 2022

charming helpful young lady.
Valerie Tidy - 27th October 2022

Robert was very helpful and understanding. He gave me excellent support when my husband died regarding dealing with HMRC, Probate and then the rewriting of my will.
Anonymous - 23rd October 2022

Clear, efficient, friendly,
Anonymous - 15th October 2022

It was easy and convenient. I felt that Zerin explained well.
Dianne Sheehy - 13th October 2022

Rhiannon is a true professional, kind & caring. She didnt make me feel rushed, gave me plenty of time for questions, advised me on different options being able to trust someone is so important & that's very easy with her.
Anonymous - 9th October 2022

Informative, good listener , not rushed and a fair price.
Christine Watkins - 8th October 2022

Jo Martin gave clear answers to our queries and she was very approachable. Would recommend Jo and your Company.
Paul Kirk - 8th October 2022

Good legal advice given for our particular circumstances. Explanation offered on the will clauses which we did not fully understand also definitions given on legal terminology. Jon Andrews was professional and patient throughout our meetings.
Anonymous - 7th October 2022

Very clear information given Felt we were given time to explain our questions.
Susan Duncan - 7th Osctober 2022

Understanding my problems.
Jane Stewart-Sandeman - 28th September 2022

Nicola Manning was compassionate, professional, expeditious and nothing but helpful and supportive throughout what was a very stressful process.
Anonymous - 20th September 2022

Professional, attentive and explained everything very well! Thank you Zerin.
Susan Rogers - 19th September 2022

Very helpful and understanding
Tracey Wernham - 15th September 2022

Andrew Titmus is a very knowledgeable and professional solicitor in his field. My opinion is that he is a very important part of your team!
John Thompson - 5th September 2022

Good exchange of information and pleasant discussions.
Anonymous - 5th September 2022

Amantha provided a very careful and detailed service in a friendly and clear way ensuring legal considerations were understood in plain English by us both
Martin Harris - 30th August 2022

The professional, kind and considerate way in which I’ve been treated especially by Heidi Shearman organising the Power of Attorney to administer my late mother’s finances, all the Grant of Probate and collection of funds after my mother’s death which is ongoing.
Diana Yates - 29th August 2022

Excellent Communication and ease of helping with the requested alterations/additions to my Will since the Death of my late husband understanding my huge loss and the reason for the Revision/Changes.
Sarah Marsden - 25th August 2022

People have always been polite friendly and informative.
Anonymous 22nd August 2022

I particularly appreciated Jo being available for any other questions I might have and how quickly she got back to me. She was very patient with myself and my daughter and understanding when my daughter became emotional over some legal issues.
Anonymous - 21st August 2022

Very attentive, friendly and knowledgeable.
Anonymous - 15th August 2022

Just great. Keep on as you are, thank you, Jo Claxton knows her stuff great solicitor thank you.
George Train - 15th August 2022

Clear advice. Very helpful.
Anonymous - 11th August 2022

Very understanding & efficient.
Teresa Higdon - 9th August 2022

Clear advice and dealt with quickly.
Francis Cunningham - 30th July 2022

Availability to help and explain legal points, either face to face or in writing, promptly and clearly. Relating legal advice exactly to our family’s situation. Being supportive and connected. .
Jane Green - 1st August 2022

Andrea was a great communicator, very helpful and very professional. It has been a pleasure doing business with you
Anonymous - 30th July 2022

Zerin Mustafa was very helpful and explained very clearly the procedures. Communication by email to her was very prompt with her reply's.
Roger Applebee - 30th July 2022

Friendly and professional service.
Alan Hope - 29th July 2022

Andrea takes the time to talk through a number of different scenarios and provide detailed advice on various outcomes.
Anonymous - 29th July 2022

He gave me confidence which was very valuable as I was so far outside my area of expertise.
Marylynne Lolley

Everyone on the team from the secretaries to all colleagues of Andrea were very helpful and pleasant. Andrea was very accommodating with a zom call that was proving difficult. I appreciated the pleasantness and the speedy communication and speedy task done.
Anonymous - 2nd July 2022

Understanding what we wanted. Good guidence without pressure. Character and personality that made us feel comfortable and confident in what was being suggested. I never give an excellent as it leaves no room to improve. The service that we got came as close to excellent as it could.
Anonymous - 16th June 2022

Chantae was an excellent communicator and extremely patient and helpful with the needs of my elderly mother. By coming to the care home and talking us all through what was going to happen we were instantly put at ease. She is a huge asset to your company and I would use her again without a second thought. Her services were worth every penny in what has been a very stressful time.
Jean Clarke - 12th June 2022

I felt comfortable and happy to talk freely, I felt that I was definitely being listened to. Thank you.
Ruth Kingsley - 10th June 2022

Your representative listened to me about my requirements, then explained to me in detail the best course of action for me to implement; she was patient in addressing my many questions and was courteous and sympathetic in her answers having been informed that my dear wife had only recently passed away.
Anonymous

Friendly and professional service.
Anonymous

Everyone has been very helpful and informative
Anonymous

Good communication between client and solicitor. Emails and telephone calls always answered.
Anonymous

Clear and concise advice given after careful discussions.
Martin Crane

Very helpful. Removed stress.
Anonymous

Fast, friendly and efficient
John Sumner Palmer

Prompt, polite, friendly and accurate service from Jo who helped me revise my will.
Barbara Heyda

Initially a very long conversation with Jon Andrews...after my husband died....for advice re: probate etc. SO helpful, and supportive....and no charge despite nearly an hour on the phone. Then dealt with By Zerin for a new Will...as Jon was tied up at the time...she too has been excellent...kind, patient and efficient in every way. After bereavement did not realise how vulnerable one feels . Richard Saunders ( estate agent ) recommended the firm and I have been very impressed ..thank you so much for helping me at this tough time.
Diana Fewtrell

The experience was not intimidating and carried out in a relaxing and friendly environment.
Anonymous

Very clear and very quick
Lawrence Balfe

After looking after my parents' affairs and needs in later life I wanted to find a solicitor, who specialises in working with older people , to help us arrange our wills. I was very pleased we found Allison, who is so knowledgeable and professional but also very approachable and caring. We were listened to and sensitively guided through the process of planning for the future in our financial and well being needs. Our questions and requests for explanations were always met with patience and clear information and advice so we could make decisions carefully and we were never rushed to do this. Thinking about a time when you may lose your Independence, or your health is failing, can be uncomfortable but Allison and her team handled everything in a very thoughtful and supportive way. It was a very positive experience, enabling us to feel confident we have the right things in place for our later life so we can enjoy our retirement.
Elaine Britton

Oliver was friendly, professional and patient and could not have been more helpful.
Sandra Westmoreland

Professional and smooth.
Ian Medhurst

Mr. Evans was most helpful in constructing a Will and explaining inheritance tax.
Anonymous

Rhiannon was very speedy and efficient when dealing with us and revised our wills exactly in accordance with our wishes.
Leslie Charles Hooper

Robert assisted by Kirsty provide a 1st class service. Professional, knowledgeable and considerate. During a painful period in my loss and life they provided the care and guidance I needed.
Anonymous

Responses were always fast an informative.
Anthony Beavis

You listened to my needs and was very patient with me.
Jean Louch

I was listened to and was able to ask the questions that were r eally important to me, in a way I could understand in laymans terms
Anonymous

The interview was conducted efficiently, courteously and professionally. Communications have been well documented and explained to our satisfaction.
David Howe

Jo Claxton was attentive and articulate; she was also prompt to act and showed interest in my requirements
Michael Felmore

Andrea made everything very easy for us and and email me all the info telling me things U needed to do in a way I could understand, Jenny at the Edenbridge office has been very helpful as well and they have made my Mothers death a lot easier to deal with, they have been kind and supportive and very professional, thank you for all your help.
Michael Poupard

Very knowledgeable and efficient. All queries answered quickly. Nothing was too much trouble.
Anonymous

Polite ,personnel attention ,as I was not clear on what I could do with my situation and I received kindness and care in all aspects of making out my will under difficult times. Thank you to Oliver.
Anonymous

We had been recommended Colemans by friends and Oliver was extremely professional and was able to answer all our questions and queries. We both felt it was important to use a local company and we were delighted with the service provided, especially during Covid where nothing was too much trouble.
Anonymous

Welcoming, friendly & knowledgeable staff who make you feel at ease & treat you as an individual & accept you & your circumstances without judgement. Always happy to help explain if you're not sure of things.
Clare Boyling

Jon Andrews took the time to explain everything I needed to know.
Anonymous

Friendly, informed and I was treated as an individual.
Yvonne Burnett

Mahreen provided very clear information about the preparation of my will and LPAs.
Anonymous

Thank you for making my problem clear and explaining how I could understand the situations if I chose to make alternative ones. Thank you again!
Susan Platts

Our seriously out of date wills were renewed despite Covid-19 restrictions via one Zoom meeting.
Gordon Sinclair

Dear Alison, This is just a note to say, on behalf of my sisters, thank you for all your help in getting my mother’s Will sorted and finalized. I never knew it would be so complicated and time consuming. You must be worth your weight in gold. Hoping you stay Covid free and thank you for everything once again.
Mrs D

Dear Alison, Thank you very much for all the work you have completed for us, you have been absolutely first class. Take care and look forward to working with you again sometime.

Allison Tompkins Hi Allison, just thank you for being such a tower of strength!
A.P.

Good enough to spend time answering a couple of questions from me by e mail and in a really helpful detailed way. Will definitely use them in any future legal matters.
Richard Jenner

I would certainly recommend this company . I do not how I would have coped without their help . I used them for the selling of my mother’s property and for our wills. They were very understanding and patient with me and made the whole process go smoothly for me.
Trevor Frost

Dear Allison I just wanted to let you know that after some months we have completed the sale on my Mother’s house. Thank you very much for all your work on our ‘Variation of Will’ request and for your patience with our questions and queries.

Dear Anita Please accept my sincere thanks for all of your assistance and expertise regarding tax issues. As you can imagine, it is a huge relief that these matters have finally come to a rather positive conclusion. Your persistence, expertise and patience were certainly invaluable during this process. Once again, thank you for all of your help and guidance.

Many thanks and praise to Oliver Nelms at Colemans , where he handled my case in a sympathetic and professional manor throughout the whole process. I would definitely use your expertise and kindness again and would not hesitate recommending you to anyone .
Dave Morrison

Having worked closely with Colemans for many years, I can highly recommend them for both Conveyancing and Wills & Probate. As a long, established firm in the town they rely heavily on their reputation and we have always been highly satisfied with the service provided.
Josh WickWar

I had a lot of information to present and Sharon listened well and understood and gave good advice.
Anonymous - 17th August 2024

Tina was helpful.
Martin Bailey - 16th July 2024

Tina Hylands was an extremely helpful, understanding and supportive professional during a time of much emotional turmoil for both myself and my wife. I found her sympathetic, kind and full of good advice during this time. I would have no compunction in recommending Tina.
Anonymous - 3rd June 2024

Zanariah and team are highly professional, they are thorough, fair and transparent in fighting my case. One thing that stands out about them, that they have the ability to draw logical conclusions and assumptions, by considering all information critically and being able to identify potential weaknesses. An excellent team and highly recommended.
Arvinder Ghattaora - 14th May 2024

My experience isn’t over yet but I appreciate the mindfulness of my budget and the prompt responses.
Anonymous - 1st May 2024

Tina has been friendly and professional during what is never an easy time.
Ian Constable - 28th January 2024

Listened to me sympathetically when trying to find a solicitor. Efficient service and supportive.
Anonymous - 15th January 2024

I really would like to say that Anne-Marie is so fantastic and professional solicitor. She is so caring and understanding my disable situation and give me a huge help with her fantastic professional knowledge when I am facing the huge stress from divorce. Thank you so much to her and there is a big thank you to your company too. The staff are really polite and helpful.
Mark Young - 15th January 2024

Sharon has been so helpful, professional, understanding as I was dealing with a very difficult divorce.
Anonymous - 5th January 2024

Tina Hylands was superb. She kept me informed throughout the whole process. A 4 year journey to get to a positive resolution. I cannot praise her enough. Her expertise, guidance and support was impeccable. She kept me going when times were tough with reassurance and strategy.
Stuart Lazenby - 1st December 2023

My experience with JRP has been easy and well handled.
Anonymous - 9th November 2023

Professional, smart, diligent and very focused.
Parviz Tavakolly - 9th November 2023

The professionalism and organisation. Makes you feel you’re in the right hands. Have felt I have the right support. Very sympathetic/nice person also which helps a lot.
Paul Smith - 23rd October 2023

Eve is very professional yet personable and our meetings have left me reassured and confident in the proceedings.
Anonymous - 1st July 2023

Prompt response to my request.
Anonymous - 17 May 2023

Tina is very professional and fabulous at her job. Would highly recommend Tina to anyone who needed her expertise.
Anonymous - 15 May 2023

Zanariah was very friendly and helpful, she put up with my inability to understand some of the legal process and put up with my ex-husbands solicitor being very rude to her on several occasions.
Lesley West - 26 April 2023

The readiness to help and the speed in addressing my needs and concerns. I found Ms. Jones to be a very experienced, thorough, dynamic, and dedicated lawyer. I appreciate her very much. Thank you.
Anonymous - 17 April 2023

Eve is a pleasure to deal with. Professional, compassionate and caring in her approach.
Anonymous - 6 March 2023

Tina was very helpful and thoughtful and helped me one difficult time.
Angus Newton - 17th February 2023

I found Tina extremely understanding of a very sensitive and difficult situation I placed in. Tina very pleasant and helpful. I would like to think she is a very valued member of the team at Parfitt Cresswell.
Anonymous - 12th February 2023

Dealing with Sharon Micuta about such a complex and serious matter was a very pleasant experience, remaining professional but at the same time friendly.
Alan Wills - 8th February 2023

Very helpful and knowledgeable service. If we need further help will return.
Anonymous - 5th February 2023

Elizabeth managed me through an incredibly difficult situation seamlessly with good direction.
Bianca Moorby - 18th January 2023

Eve has been excellent at helping me with my continued case. She responds quickly to my queries and writes letters I feel represent my wishes. Thanks!
Anonymous - 8th January 2023

Tina provided excellent communication throughout and always responded quickly.
Anonymous - 12th December 2022

Careful listening, empathy and prompt responses. I was kept up to date all the time. Thank you so much Tina
Sulakshana Lallchand - 3rd December 2022

Tina has been amazing since day one. Approachable and friendly.
Alex Ryell - 15th November 2022

Friendly and professional. Made the whole process very easy.
Anonymous - 5th November 2022

Ann is very sympathetic & patient with me. Good advice.
Anonymous - 11th October 2022

Good advice and preparation.
Anonymous - 24th August 2022

Efficiently getting back to you, clear communication and friendly and overall extremely helpful.
Jaime Cummins - 23 August 2022

I found Sharon very easy to talk too and Understanding.
Anthony Hobbins - 15th August 2022

Tina is a knowledgeable professional with empathetic understanding. She was a rock when I needed it most. I don’t intend to ever need her services again but if I do I would come straight back and won’t hesitate to recommend her to others.
April Richer - 29th July 2022

Tina managed what we came quite a frustrating case professionally and compassionately. She provided answers and correspondence very promptly and worked very hard to reach a resolution.
Sue Whelan - 28th July 2022

Sharon has provided/continues to provide in-depth information and knowledge for which I am very grateful.
Anonymous - 9th July 2022

Very professional and informative.
Stacey Ratcliffe

Simple straightforward advice presented in an accessible way. Contact (and therefore costs) kept to as necessary and when required.
Anonymous

Very prompt at replying. Karen West explained everything to me regarding my options with my Civil Partnership.
Jacqueline Mary Thurgood

Elizabeth is a real star! She is absolutely amazing in her knowledge of the Law as well as her experience. She gave me the moral support I needed at a time when I was most vulnerable with even being on the phone with me prior to the court case as I was such a bag of nerves at the time. Elizabeth has a way where she has been able to calm me down just before these court cases and has given me the guidance and support that I needed at the time. I am absolutely amazed with the service provided by Elizabeth.
Sausan Ahmed

The team were very responsive and flexible. As a non-resident of the UK we had some logistics issues but the team were able to quickly problem solve by thinking outside the box. Excellent service.
Darren Stock

Karen West was approachable and professional through out. She helped me to navigate through my divorce and answered my queries promptly.
Sarah Lucy Phillips

Eve was very helpful and was available for any problems that might have arisen by being at the end of the phone or by using email for correspondence..
Anonymous

Jo and Mandy were on hand to advise from the very start of the process of selling our house. Both have been very responsive whenever we've communicated (not my previous experience with a different solicitor) and I felt they were very much working with my interests in mind. Excellent service !
Timothy Watts

Elizabeth was helpful and extremely discrete and understood my needs.
Anonymous

After choosing Parfitt Cresswell to handle my divorce matters, I have found this company to be very open & transparent with the challenges that can come with instigating divorce. My solicitor, Zanariah Webster, has been very professional throughout a difficult 2yr divorce process, informing me of all correspondences & helping me to plan as best as possible for a fair & just outcome. Zanariah was able to perfectly match the right Barrister for my 2 court hearings & I felt assured that my interests were always at top of mind. I would have no hesitation to recommend this company for anyone having to go through a similar legal process.
Steve Morgan

I am writing this to share my experiences of working with Parfitt Cresswell as a firm and in particular my solicitor, Sharon Micuta. My divorce is finally coming to a close now but it has taken well over a year to get this far. I can honestly say without Sharon’s expertise and ‘Going the extra mile’ attitude to assisting me, I would have been totally lost in this stressful process long ago. Sharon has always been on hand to guide me through the labyrinth that is family law. My priority has always been making sure my dependants are looked after appropriately during and after the divorce itself. Whether in a face to face consultation, over the phone or on email, Sharon has always given me great guidance without ever forgetting that I am the client and I have choices. She was also always mindful that I had a limited budget. Many times, our conversations were in depth and complicated whereas on other occasions they may have been nothing more than a reassuring chat - either way, I always felt much better about things after speaking with Sharon. The case ultimately went to court with Sharon and her excellent choice of barrister being supportive and clear on the process at every step. I cannot recommend Sharon and Parfitt Cresswell highly enough for anyone facing the tough journey through financial separation.
Jason Gaywood

Dear Eve, Thank you so much for taking time to speak to S on Thursday evening. You were absolutely lovely and really helpful. It was so much appreciated. All best wishes,
J.W.

Thank you Susan. And if I could say, from both Jane and I, a huge thank you for your excellent support throughout (we finally got there)
Anonymous

Dear Zanariah, Thank you so much for your hard work and support, and for helping me to successfully navigate the divorce process. I will certainly recommend you and the PC team to others.
D.D.

Sue Booth Thank you Sue, I will always remember how kind you were on our meeting! I feel a lot stronger now!
J.A.

Sharon I would like to thank you so much for all your help, you have been amazing. I can sleep at night knowing I have done my best for my Children. Thank you for your non bias opinion and your great communication. You have made this rather stressful time a lot easier to deal with. If anyone ever asks if I know any good solicitors I'll be sure to point them your way.
Ron .F.

Zan Thank you for all of your care and attention, both before and after your maternity leave. I appreciate it and have enjoyed working with you on my matter. Your advice has always been clear and well considered.
Anonymous

I can honestly say that without Sharon's expertise and 'going the extra mile' attitude to assist me, I would have been totally lost in this stressful process. Sharon has always been on hand to guide me through the labyrinth that is family law. Whether in a face to face consultation, over the phone or on email, Sharon has always given me great guidance without ever forgetting that I am the client and I have choices. I cannot recommend Sharon and Parfitt Cresswell highly enough for anyone facing the tough journey through financial separation.
Anonymous

Dear Sharon, Thank you for your continued support during family proceedings. When I first visited Parfitt Cresswell I had no idea of the family court system and felt overwhelmed and scared for the future. You have been a tower of strength and advised me diplomatically and in a caring manner at all stages. Thank you for making a very stressful part of my life bearable. I wholeheartedly recommend Parfitt Cresswell.
Anonymous

Eve was very helpful and was available for any problems that might have arisen by being at the end of the phone or by using email for correspondence.
Anonymous

Dear Eve,   Thank you so much for taking time to speak to S on Thursday evening. You were absolutely lovely and really helpful. It was so much appreciated. All best wishes.
J.W.

Excellent service and Gwen was fantastic informed me on everything she had done thank you.
Paul Underwood - 12th October 2024

Professional attentive service.
Steven Cole - 11th October 2024

Service feels very personal, which is unusual in today's society. Mandy an Jo are a great team to deal with. Highly recommended.
John Pemberton - 7th October 2024

Good communication. Prompt responses. Supportive.
Anonymous - 5th October 2024

Mark Morton was professional and helpful.
Steven Cole - 27th September 2024

Wonderful service from Mark and Katia. Thanks so much for all your help.
Timothy Short - 27th September 2024

We 've used Copley Clark for two probates and currently one house sale and have been quite happy with each.
Anonymous - 25th September 2024

Sharon Callery did a great job unlike my vendors solicitor!
Anonymous - 23rd September 2024

I was kept up to date every step of the way.
Rebecca Collis - 21st September 2024

Jackie Turkel and her team recently handled the conveyancing of the sale of my mother’s house. I received a very high standard of service, professional but not without kindness and empathy. I have already recommended her services and would not hesitate to do so again.
Anonymous - 21st September 2024

Jackie Turkel and her team recently handled the conveyancing of the sale of my mother’s house. I received a very high standard of service, professional but not without kindness and empathy. I have already recommended her services and would not hesitate to do so again.
Anonymous - 21st September 2024

Jackie Turkel aided by Mary Carless handled the conveyancing of my mother’s house. I received a very high standard of service, professional but not without an element of kindness and empathy during a time that was really quite difficult for me.
Anonymous - 21st September 2024

It was a pleasure dealing with Alison. I feel very lucky as Alison answered all queries both from me and my buyers solicitor very promptly. She was always ensuring that we were up to date and there were never any actions outstanding. I felt at ease as knew that Alison had my interests at heart. She explained everything clearly to me and was polite and professional at all times. When I have relayed to friends how she has helped me they have all been amazed. I would thoroughly recommend Alison to anybody buying or selling their house.
Clare Stevens - 16th September 2024

Excellent communication/responsive service.
Jeremy DeSouza - 13th September 2024

Mark Morton was a great help. He was clear, quick to respond and helpful guiding me through a first time house buy. Would strongly recommend him to others seeking legal guidance.
Anonymous - 10th September 2024

Very professional.
Anonymous - 6th September

Always someone aknowledgeable vailable to talk to at the office, which is local-ish to me, very little time needed from me to manage the property sale, good degree of flexibility shown when the sale fell through and a new buyer was found.
Fleur Howles - 2nd September 2024

Very professional. We have used you before for various transactions, keep up the good work!
Andrew Goodman - 2nd September 2024

Bea Campbell had and continued to, provide an excellent service on our behalf when buying and selling properties. We would have no hesitation in recommending her to those who require a lawyer for conveyancing purposes.
David Lucas - 2nd September 2024

Jackie and her assistant Mary has been an absolute asset to Parfitt Cresswell. The service and response to the queries have been impeccable. I would highly recommend them anytime of the day.
Neha Balaji - 30th August 2024

Professional and efficient.
Anonymous - 30th August 2024

Joe and Mandy have been amazing and are always there to support us. They are quick to respond and always friendly and approachable. Would highly recommend.
John Ireland - 23rd August 2024

The whole experience was very good. I had a couple of meetings in the office to sign documents ,etc and Mark was very professional and friendly.
Richard Thorpe - 19th August 2024

Mark Stocker is extremely helpful and also prompt with getting things processed.
Anonymous - 19th August 2024

Professional and prompt.
Lee Lawrence - 19th Augsut 2024

Good communication and advice.
Anonymous - 17th August 2024

No fuss professional service.
Paul Smith - 16th August 2024

Jo Martin is most excellent when it comes to all matters related to property selling or buying. Jo is thorough with her searches. Her team is also great at providing regular updates on how things are progressing. It has been a pleasure dealing with Jo and her team.
Anonymous - 12th August 2024

Timely accurate responses. Feeling of being in safe hands.
Anonymous - 9th August 2024

High-quality and friendly service.
Anonymous - 8th August 2024

Highly professional and efficient service, with clear advice from Mark Morton. I have previously used Copley Clark and have received excellent service from Mark twice in the last year.
Anonymous - 5th August 2024

Very good.
Nicholas Knight - 2nd August 2024

My lovely lady Bea, calls a ‘spade a spade’ and is open and honest about everything she communicates to me. My kind of lady and a real asset to your company.
Janey Bennett - 31st July 2024

Often working with solicitors can be a bit intimidating but Jackie and Mary were far from this. They were so kind and caring of my mistakes/questions that felt they made it all seem so easy for me. Can’t thank them enough for their help and support.
John Holmwood - 31st July 2024

Very friendly and professional.
Andrew Thorogood - 31st July 2024

Kept us well informed and went the extra mile to sort things out.
Anonymous - 29th July 2024

appreciate Alison ‘s knowledge and experience with helping me to sell our property.
Anonymous - 29th July 2024

Explained each step always happy to answer any problems I had, very reassuring.
Sylvia Hewes - 29th July 2024

Thank you.
Anonymous - 26th July 2024

Friendly and Professional.
Anonymous - 22nd July 2024

Gwen is an amazing professional in her field.
Anonymous - 22nd July 2024

Wouldn't of been able to do it without you,
Anonymous - 21st July 2024

Mark stocker was very knowledgeable and very personable.
Joanne Minihane - 20th July 2024

Bea Campbell. So helpful. Very professional. Friendly. Bea is someone we can talk to and always explains things through.
Alan Isenman - 18th July 2024

Efficient, effective, reduced a lot of stress out of the process and provided absolute trust I had to do no chasing at all which is very different from my experience with other solicitors, I would absolutely look to recommend or use Alison again.
Lee Howells - 16th July 2024

Jo and Mandy were extremely efficient and very patient with any issues that arose. I would highly recommend them.
Anonymous - 16th July 2024

Truly fantastic service from Abbie , always felt she was working hard on my behalf , Never at any point did I not know what was going on, very professional person to deal with at all times . This service was like how things used to be years ago , but alas many firms & people like Abbie no longer exist. Thankyou Abbie.
Stuart Rance - 11th June 2024

It's a very friendly but professional service.
Anonymous - 1st June 2024

Helpful, friendly etc.
Anonymous - 1st June 2024

Bea was always available to talk to and gave excellent advice.
Anonymous -30th May 2024

Prompt professional advice.
Anonymous 30th May 2024

Friendly and efficient service throughout the process.
Valerie Bacon - 30th May 2024

I felt I had her full attention. I did not feel rushed or intimidated.
Anonymous - 30th May 2024

Alison is a highly experienced individual with a vast amount of business knowledge.
Louise Kinnersley - 30th May 2024

We cannot thank you enough for the professional service you provided for us to enable our move. You shouldered all our concerns. The whole Parfitt Cresswell experience, from telephone reception to you, was superb so please convey our appreciation to your team. Thank you for helping us start a new chapter in our lives. Fenella and David
David & Fenalla Munt - 29th May 2024

Very helpful and very friendly and welcoming.
Anonymous - 29th May 2024

Came out to our home as unable to walk
Anonymous - 28th May 2024

Bea and her team navigated various issues with the house sale and sought solutions.
Anonymous - 28th May 2024

Gwen and Priya were both excellent. I really appreciated how quickly they responded to any queries I had.
Anonymous - 28th May 2024

Jo and the team were just perfect, and when we hit a potential problem they pulled out all the stops to get us through it.
Anonymous - 28th May 2024

Gwen explains everything clearly to us.
Anonymous - 28th May 2024

Thank you to Abbie for all her hard work. A true asset to Copley Clark.
Chantelle Johnson - 28th May 2024

Jackie provided us with great support and lots of details and advice to help us make the decisions on our house purchase.
Anonymous - 27th May 2024

Good service.
Anonymous - 24th May 2024

Sharon was amazingly professional and her knowledge in the field for my situation was so valuable. She also delivered to the timeline and this proved invaluable. I’ve already recommended her and will continue to going forward.
Luke Ringrose - 21st May 2024

Martin Reynolds was a true professional, guiding us expertly as appropriate and moving the project along as quickly as possible. His advice gave us comfort that we were adequately protected at all times.
Alan Royle - 20th May 2024

Polite, quick responses. Useful information and alternative ways of communication offered.
Anonymous - 20th May 2024

Both Jo and her assistant Mandy were incredibly responsive and understood what we needed. They balanced time sensitivity without rushing. Overall a pleasure to work with.
Anonymous - 18th May 2024

Professional, knowledgeable, caring.
Anonymous - 15th May 2024

Steve Cook treats me ith professional courtesy and recounts previous conversations so we ae efficient in our process to achieving the case at hand.
Anonymous - 13th May 2024

Speed & simplicity of service, our Estate Agent also wants your details to recommend you to more of his clients.
Michael Warwick 7th May 2024

Jo was very efficient as always.
Andrew Betts - 6th May 2024

A very easy person to deal with who tries to respond in a timely manner, is positive and practical. My current intended purchase has become rather complicated but Bea has stuck with it in her attempts to reach a conclusion which is acceptable to me and for this I am truly grateful.
Terrence Gunner - 6th May 2024

Speedy and quality response to all communications.
Anonymous - 1st May 2024

Good communication.
Rachel Harbert - 29th April 2024

Always available, always kept me informed of progress, great manor, would highly recommend.
Kim Wright - 29th April 2024

During a very difficult time for the family, Jon dealt with our daughter’s Letters of Administration successfully, our own wills, and Mark dealt with the sale of our daughter’s house. Thank you.
Anonymous - 26th April 2024

Have always contacted Charles Coleman (Jo) even though we're at a distance. Always friendly, reliable, reassuring and efficient!
Anonymous - 26th April 2024

Excellent service and staff.
Christina Lawman - 24th April 2024

Mark was great, always kept me up to date and in the know. He gave me good balanced guidance on my options.
Anonymous - 16th April 2024

From the outset, Mark very communicative and provided clear direction in the process of extending the lease on our property. Responses were immediate and when we were out of UK, no problems occurred. Many thanks.
Allan Pirrie - 12th April 2024

Alison met all our expectations. She responded well to pressure and kept both transactions moving at the pace we required. She was professional throughout.
Anonymous - 12th April 2024

Dealt with everything quickly and efficiently and kept me informed.
Anonymous - 26th March 2024

Great communication and understanding of my needs.
Kelly Froude - 25th March 2024

I was able to communicate with Sharon and she was able to give me answers to my questions.
Maureen Conlon - 22nd March 2024

Warm welcome in person from Mandy and Wendy. Support in a stressful situation. Quick to respond to questions and making sure that the case kept moving forward to completion. Thanks very much.
Anonymous - 21st March 2024

Mark was extremely pleasant and efficient from start to finish. Very pleased with the whole experience.
Simon Jones - 21st March 2024

Good all round service.
Lee Lawrence -19th March 2024

This was our first experience of selling a property and Jackie made it straightforward and it was a pleasure to deal with.
John Talbot - 18th March 2024

Very prompt and helpful advice.
Karen Mcloughlin 14th March 2024

Helpful and efficient service.
Anonymous - 11th March 2024

Excellent service.
Anonymous - 11th March 2024

Gwen, Priya and her team were professional, knowledgeable and friendly, they kept me informed at how things were progressing.
Anonymous - 8th March 2024

Bea and Nicola were very patient with me, whenever I had a question they always got back to me soonest!
Carol Forward - 8th March 2024

Responsive, friendly, detailed.
Anonymous 4th March 2024

Professional and helpful support. Very good response times. Clear communication and straightforward process.
Michael O'Dea 29th February 2024

Professional and helpful support. Very good response times. Clear communication and straightforward process.
Wendy Wren - 29th February 2024

Fantastic service!
Xiaoli Wang - 27th February 2024

Bea Campbell and her team have made our experience good. They are all very helpful and friendly. Bea is very easy to talk to and explains everything in simple terms.
Maxine Isenman - 21st February 2024

Jackie and her assistant Mary always do their best to help out with my queries and needs.
Peter Huynh - 21st February 2024

Your attention to detail.
James Cullen - 29th February 2024

Mark is happy to give guidance and answer questions, using language that the layman can understand. He came up with a helpful suggestion to facilitate a response from an overseas trustee.
Anonymous - 17th February 2024

Mark explained everything in a very clear way that was easy to understand.
Anonymous - 17th February 2024

I felt handheld since the very first moment, precise and objective guidance, pragmatic progress and an obvious very successful result ' all achieved well ahead of initially planned deadline ' superb.
Joaquim Croca - 16th February 2024

Very professional service and clear communication.
MD Parvez Nawaz - 14th February 2024

Gwen is helpful and detailed. Definitely will seek her help for upcoming legal matters.
Anonymous - 14th February 2024

Bea Campbell & her assistant Nicola Freeman have provided excellent customer service & support & continue to do so in my long awaited sale & purchase.
Allison Walsh - 12th February 2024

Abbie was always on hand to answer any questions I had in a way that I understood. She was great at putting my mind at ease and was always calm and reassuring. The perfect person to guide me through my first commercial property lease :-)
Lauren Dyckes - 12th February 2024

The team kept me fully informed throughout and answered all my questions.
Jeremy King - 10th February 2024

Very easy to work with, everything explained clearly and a pleasure to know, would recommend Sharon Callery.
Ann Parker - 9th February 2024

Jo can always provide prompt reply on the queries.
Anonymous - 5th February 2024

I appreciate Mark's prompt response to my queries, clear information and advices.
Anonymous - 2nd February 2024

Very prompt communication. Went out of their way to assist with documentation
Anonymous - 30th January 2024

Mark was prompt and clear with his email responses.
James Shireby - 22nd January 2024

Harriet has been very understanding of our situation and thorough in her answers and advice.
Anonymous - 14th January 2024

Jo and Mandy are very efficient have used them several times now.
Faye Ruck-Nightingale - 12th January 2024

Jo has always provided me with the information I have needed in a timely and professional manner.
Ravindra Arora - 5th January 2023

Excellent communication and information feed back.
Anonymous - 4th January 2024

Speed and clear messages.
Roger Budgen - 3rd January 2024

We have had lots of communication and legal issues dealt with very professionally over the years. Have recommended Jo Martin to lots of friends over the years. Excellent service. First class.
Margaret Home - 2nd January 2023

Great service and communications.
Gary Patey - 2nd January 2024

Bea has supported me over the years with two house sales and a purchase , great communication and support always-I highly recommend and I wouldn't use anyone else! Thank you
Lisa Mayell - 28th December 2023

Very pleased with the service thank you.
Timothy Larmer - 24th December 2023

speed and clear messages.
Roger Budgen - 21st December 2023

Mark dealt with us very professionally and took time to explain to us what we needed to know
Alnoor Datoo - 13th December 2023

Friendly efficient good relations.
Alan Beckett - 4th December 2023

Attentive and professionally carried out the work required.
Anonymous - 6th December 2023

Kept up to date all the time answered emails promptly
Alan Beckett - 26th November 2023

Mark answered all our queries promptly via email and telephone. We were kept informed throughout a difficult time selling our parents home. Communication was good throughout and appreciated being informed in advance, when he was on holiday, and that Mary the trainee solicitor was on hand so that everything didn’t grind to a halt at a stressful time. Thank you.
Anonymous - 24th November 2023

Sharon was very easy to talk to and made everything simple for me.
Anonymous - 23rd November 2023

Very clear explanations. Excellent, prompt communications. Strong expertise and clear advice. Friendly manner and exceeded our expectations.
Timothy Short - 21st November 2023

Excellent, personal service and attention, with good communication via Email, telephone and face to face at Haywards Heath office, which was important to us.
David Saunders - 15th November 2023

Found Jackie very helpful and supportive in dealing with the issues. I could relate to her approach and advice.
Alan Fitzgerald - 15th November 2023

Very good service.
George Cooper - 14th November 2023

Very helpful on my initial call to understand what was needed. Very prompt attention. application now submitted so hope to get a successful outcome. If yes I will recommend to others in same situation as me.
Clare Kinahan - 10th November 2023

I have been with Copley Clark Solicitors since 1986. My main house as well as 10 or more Buy to let properties were handled only by Copley Clark. That may explain what I think about Copley Clark. You are doing well there, keep it up.
Abdul Malhar - 8th November 2023

Mark is a real asset to Parfitt Cresswell. He dealt with our matter in a very professional manner under demanding circumstances. His communication throughout the transaction was excellent and ultimately securing the property we wanted to purchase.
Niall Greenan - 3rd November 2023

Communication and very quick at responding to my queries and questions.
Sally Anderson - 3rd November 2023

Friendly and reliable staff. Prompt service.
Angela Massey - 27th October 2023

Efficient service and good advice.
Anonymous - 26th October 2023

Very straight forward service very understanding of our needs for commercial rental as this was the first time we had done this.
Anonymous - 25th October 2023

Katia Auletta's (paralegal) professionalism and communication was excellent. Mark Morton was professional and friendly. Thank you both for your brilliant service!
Anonymous - 24th October 2023

Very helpful and professional.
Anthony Prentice - 23rd October 2023

Excellent professional service.
Michelle Rich - 18th October 2023

Professional courteous service.
Anonymous - 13th October 2023

Jo Martin and Mandy Hinton make an excellent team, they are very quick to respond to questions and the speed at which they worked for this house sale and purchase was brilliant. I really would recommend them to everyone.
Trudy Eperon - 12th October 2023

Mark is very approachable and professional . I really apprise his willingness to ask his colleagues if he needs further input .
Anna Joyce - 2nd October 2023

Friendly helpful staff.
Anonymous - 25th September 2023

Bea Campbell and her team are very professional, helpful and polite.
Maxine Isenman - 25th September 2023

Clear and regular communication.
Anne Owen - 25th September 2023

Jo is responsive, organised, clear and friendly. She listened to our queries, set out her advice with clarity and was quick to respond to emails, calls etc. she did this in a relaxed but professional manner and I would highly recommend her.
Anonymous - 25th September 2023

Emails clear and prompt.
Euan Davies - 23rd September 2023

Excellent service and communication from experienced, knowledgeable staff. Jo Martin and Mandy Hinton were brilliant and enabled a very smooth house move. We would highly recommend.
Anonymous - 21st September 2023

I’ve used jo Martin before for house sales and my will, always provides a very efficient and professional service along with Mandy Hinton.
Deborah White - 21st September 2023

We used Gwen Yanting Li at Copley Clark Solicitors and I honestly cannot recommend her enough! She managed to overcome every hurdle we had trying to get us a purchase property, she was always there at the help questions of the phone when we had any problems and she went above and beyond our expectations! we will definitely be using her again in the future, highly recommend!
Peng Kun Ho - 20th September 2023

Effective communication.
Gethin Jones - 18th September 2023

Excellent service and really helpful.
Anonymous - 15th September 2023

The team are always cheerful and ready to help. Response to calls and emails is always quick and courteous. We wouldn’t use anyone else.
Mark Grimshaw - 13th September 2023

Jo Martin has dealt with several buy and sells for me. She has dealt very well with all of them even when things have not gone smoothly. Excellent communication skills and 100 percent efficient,. Always felt I could rely on her. Mandy was great too.
Anonymous - 11th September 2023

Miss LI is very experienced, very helpful.
Yeung Ming Chu - 8th September 2023

Great to work with.
Wendy Vale - 5th September 2023

Quick, efficient and friendly service from the whole team.
Anonymous - 4th September 2023

Always helpful and Bea and her team are just great thank you.
Clare Pemberton - 31st August 2023

Good communication and local offices. Felt that if necessary I could speak to Sharon but otherwise emails responded to very promptly.
Anonymous - 30th August 2023

Personable, efficient, knowledgeable service. I feel Jackie listens and is able to navigate the right path in complex matters.
Ronald Elkington - 24th August 2023

I found Bea to be very helpful with her advice and knowledge in dealing with the sale of our current property and the purchase of 2 properties. Two of which will be completed on Friday 1st September - just waiting on a confirmation date for the 3rd property.
Ann Cassidy - 24th August 2023

We have been loyal with the firm for the last 30+ years and are very happy with the service, always received feedback and prompt action.
Lalita Prajapati - 23rd August 2023

Accessibility and communication excellent. Outstanding professionalism.
Urszula Wanda Adach - 23rd August 2023

Well organised.
Anonymous - 22th August 2023

Mark is so thorough and always quick to reply to our questions and queries, the whole process has been very smooth.
Gregory Sugden - 20th August 2023

A very patient solicitor, who sorted problems out when we changed our mind about a house purchase mid conveyance. Really excellent service from Jo Martin, whom we felt was really 'on our side'. Thank you so much.
Anne McDonald - 18th August 2023

Mark listens very well to our needs and questions, is proactive, takes the time to explain particular situations, guides very well through the process and provides us with the information we need to make important decisions.
Anonymous - 15th August 2023

Extremely polite and very professional.
Ian Fisher - 14th August 2023

Guidance and advice we valued very much.
Anonymous - 13th August 2023

Courteous and prompt response.
Anonymous - 11th August 2023

Mark was always available, extremely helpful and provided very clear answers to any questions we asked him.
Anonymous - 11th August 2023

Pleasant and immediate response.
Anonymous - 10th August 2023

All my messages were replied to very promptly, Mark explained things clearly to me and helped me understand things, was kept in the loop with the process and how things were progressing throughout.
Alexandra Clarke - 7th August 2023

Made all the jargon I didn’t understand very simple and the ladies that acted on my behalf were human and sympathetic to my needs at a horrible time for me and my family.
Sarah Best - 7th August 2023

It was attentive, supportive and efficient.
Anonymous - 2nd August 2023

Throughout the process of my house purchase, Sharon walked me through the key next steps that I needed to focus on, which I found extremely helpful in understanding what I needed to do by when. Her reports were thorough while remaining comprehensible for someone not in the weeds of legal detail, and I particularly valued her advice on the issues I should prioritise resolving before proceeding. She was also robust in defending my interests with the other parties over this period.
Anonymous - 2nd August 2023

Very helpful and explained everything thoroughly.
Anonymous - 30th July 2023

Good friendly advise prompt response.
Wendy Vale - 20th July 2023

Timely and efficient. Too many solicitors need to be chased by the clients. I only needed to do this once, and the reply was quick and clear as to the hold up. Very good.
Andrew Smith - 10th July 2023

Mark was thorough, professional at all times helping us through the process.
Anonymous - 5th July 2023

Jo Martin was as always very good at her job . She never disappoints .
Elsa Reynders - 6 July 2023

Jo Martin kept me up to date with the Variation of Deed process which was quite trying at times with the current freeholder and his conveyancer taking a long time to provide information. I recommend Jo and a shout to her assistant Mandy Hinton.
Anonymous - 6 July 2023

Have been kept up to date with all proceedings and when asking questions these have been explained fully.
Anonymous - 22 June 2023

Good communication.
Anonymous - 17 June 2023

With a single personal meeting we created the draft lease extension criteria. We moved forward via emails with minimal "fussing, tooing and throwing". Very Satisfactory.
Anonymous - 14 June 2023

We have used Copley Clark for all our legal requirements for years - always good service.
Anonymous - 13 June 2023

Prompt replies to my emails. I would recommend Miss Lim as an efficient and knowledgeable lawyer. She communicates with us (my husband and me) in our native language when we do not fully understand legal terms.
Anonymous - 6 June 2023

My client relationship with Mark Morton is what would make me recommend you. Mark goes above and beyond to provide an excellent service. He obviously knows his subject and is excellent at keeping in touch both with me and other parties concerned and explains all the legal matters in an easily understandable manner. I would have no hesitation in recommending him to anyone and in fact he was recommended to me by my daughter and fiancé as an excellent solicitor after he helped them through their own house purchase.
Catherine Brown - 1 June 2023

Very approachable, friendly, helpful in all respects Thank you.
Anonymous - 30 May 2023

I have had excellent service from both Jo Martin and Mandy Hinton and they have kept me updated throughout the impending sale of my property.
Anonymous - 29 May 2023

Tina Hylands and her team were excellent.
Sasha Johnston - 28 May 2023

I was happy with the services of Hilary Palmer.
Anonymous - 27 May 2023

My experience with Mark was that he was very professional and easy to talk to. He understood what was needed and acted promptly. I will definitely have Mark represent me for legal services of Copley Clark again.
Karen Cini - 26 May 2023

Very very helpful
Pasang Sherpa 18 May 2023

Excellent prompt professional service.
Brian Hammond - 15 May 2023

Gwen has been very responsive and helpful all along. She answered our queries patiently and professionally
Anonymous - 15 May 2023

Mark was contactable, professional and easy to speak to. Mark made the whole (long) process manageable for us. Thank you.
Anonymous - 11 May 2023

Quick useful attention to any query raised.
Ernest Burns - 10 May 2023

Bea Campbell listened dealt with things quickly was easily contactable on phone and email. She kept us fully informed and was a joy to deal with. She coped magnificently with our buyers v awkward and unprofessional solicitors.
Sally James - 10 May 2023

From my first conversation with Steve it was apparent his knew exactly what I needed to be carried out to deal with a commercial property matter. This was the first time I spoke to someone who I had confidence in. His communication was great and he helped me understand the process throughout. A huge thank you for making the end of a long and traumatic probate/inheritance triggered situation pain free and simple.
Jennifer Price - 10 May 2023

Communication was very clear and consistent so I was aware of the progress being made and the next steps required. Also I got very quick and helpful responses to any queries I had.
Anonymous - 10 May 2023

Found that we were treated like individuals and were dealt with in a very kind and caring way.
William Burnett - 2 May 2023

Good advice, nice communication & quick response.
Anonymous - 2 May 2023

With not having any past experience or knowledge in a legal matter of this kind, Hilary made us feel very comfortable and confident. She was very approachable and kept us informed throughout the process. Our experience with Hilary was excellent and we would not hesitate to instruct her again or recommend her to others.
Anonymous - 30 April 2023

Always responding to emails and calls quickly.
Anonymous - 28 April 2023

Excellent communication. Kept us updated throughout. Always responded to calls and emails. Was appropriately pushy with the other party when required.
Anonymous - 25 April 2023

Mark and Mary were both available to speak with when we needed to and they responded to emails in a timely manner. We were able to complete the sale of our property in what we felt was a short time period and we are very grateful to both Mark and Mary for helping us to achieve this.
Anonymous - 20 April 2023

Mandi (Jo Martin's assistant) kept us informed all through the process.
Paul Hersom - 17 April 2023

All the staff have been helpful, knowledgeable, and friendly. Each enquiry has been responded to quickly. Overall, a professional and welcoming service.
Ian Lucas - 19 April 2023

Initial advice received, prompt response to queries and value for money.
Anonymous - 17 April 2023

Gwen and her team were super efficient, very friendly and professional. Communication was excellent and I was very comfortable asking questions about things I didn’t understand. Visiting the office was easy and their receptionist was very nice.
Jean Clarke - 14 April 2023

Mark was very professional as well as Paula. They took away the stress of buying a house. Highly experienced.
Tracy Stanton - 14 April 2023

We had very short timescales, 4 weeks to do the house conveyancing. My brother was in Canada and I was on holiday in Jordan. I was very impressed that it was all pulled together on time with these barriers to communications. Easy to communicate by email and phone when required.
Victoria Jane Murphy - 12 April 2023

Professional and reliable.
Anonymous - 7 April 2023

I have bought and sold properties using Jo Martin for several years and she is unfailingly efficient, helpful and accessible. She is aided by the very efficient Mandy Hinton.
Nicolette Ford - 5 April 2023

Efficient and easily contactable.
Jeanette Sedgebeer - 5 April 2023

Helpful staff, professional and friendly.
Anonymous - 4 April 2023

Gwen Yanting Li provided me with excellent service, and kept me updated every step of the way. Every query was addressed almost in real -time and she was kind, courteous, and professional at all times. Couldn't hope for a better experience and I would definitely recommend Gwen to anyone. Massive thank you to Gwen for all her help.
Grazyna Black - 4 April 2023

Everything that was required to be done to sell my house was done efficiently and as quickly as the process allowed, thankyou
Neil Paterson - 3 April 2023

Ease of process.
Anonymous - 3 April 2023

It was a pleasure to deal with Gwen, She is very professional and made selling my Mother's house very easy. I will definitely recommend her to Friends and Family.
Anonymous - 31 March 2023

Thank you to mark he was brilliant from start to finish.
Anonymous - 29 March 2023

Sharon's professional manner and prompt attention to resolve queries has been outstanding.
Derek Coleman - 28 March 2023

Bea Campbell has been very helpful with all my questions.
Anonymous - 27 March 2023

Courteous , prompt knowledgeable service.
Anonymous - 27 March 2023

Good communication and very responsive.
Anonymous -14 March 2023

Helpful, experienced, competent personnel in all aspects of support to date.
Anonymous - 12 March 2023

Work was completed in a professional manner and I was kept informed at all times
Harji Laxman Vekaria - 12 March 2023

I have been a client of Jo's for over 5 years and she is consistently excellent. She is accessible, responsive, measured and knowledgeable. Mandy provides sterling support. I have no hesitation in instructing Jo again or recommending her to others.
Philip Thomas - 12 March 2023

Efficient, trustworthy and friendly service: Jo and Mandy are both experienced, knowledgeable and very good at what they do.
Anonymous - 10 March 2023

You always returned my calls queries in a timely manner.
Studio V Properties Ltd - 8 March 2023

Timely update & information.
Anonymous - 4 March 2023

We were kept updated with progress of our sale.
Anonymous - 3 March 2023

The level of expertise was fantastic. I was listened to , I was reassured and felt very secure and looked after. My fears were allayed ,I was given hope and was guided through a very tense time which was awful for me but Hilary Palmer looked after me with great efficiency, kindness and humanity. She is the best!
Thomas Sheehan - 2 March 2023

Clear communication & prompt reply to queries. Polite & knowledgeable.
Anonymous - 2 March 2023

Mark was unfailingly helpful and responded very promptly to al queries. We had a complicated issue to deal with (buyer exchanged, but failed to complete on a house purchase) and Mark helped us every step of the way. Could not recommend him more highly..
Anonymous - 26 February 2023

The process was handled professionally and there was excellent communication throughout.
Eric Clemming - 25 February 2023

Polite professional service.
Anonymous - 14th February 2023

The legal advice was very sound.
Eric Clemming - 10th February 2023

All questions were answered very quickly and the information needed in a straightforward way. Everyone seemed very friendly and kind.
Anonymous - 9th February 2023

Mark was brilliant, very clear when explaining legal papers. He always kept you informed and rang if he needed to ask us anything. He was a pleasure to deal with and we would come back to him in the future if we needed anything legal to deal with. Thankyou. Mr & Mrs Cottee
Denise Cottee

Mark Stocker did exactly as we wanted him to do. Thank you.
Anonymous - 6th February 2023

The solicitor provided careful and enthusiastic counsel.
Anonymous - 30th January 2023

Very good service.
Anonymous - 29th January 2023

Simon, Paula and the team are just fantastic. Our sale and purchase went through so smoothly and quickly without any issues.
Nicholas Graefe - 30th January 2023

Good explanation as to what would be best action.
Anonymous - 27th January 2023

Provided help, advice and support during what was a difficult and protracted house purchase transaction.
Anonymous - 27th January 2023

I did recommend my sister. She is very pleased.
Osman Alcici - 27th January 2023

Extremely helpful.
Anonymous - 23rd January 2023

All round good experience dealing with the company and simplifying two processes into one
Anonymous - 21st January 2023

Mark Stoker always answered any of my queries promptly.
Richard Evans - 16th January 2023

Your property team is working very efficient and considers the guests in everything. The above is my experience ,and I would like to say thanks your property team here. From Mrs Ung.
Jessica Ho - 16th January 2023

I don’t always like to communicate through emails so Steve will talk on phone and explain which is very helpful.
Anonymous - 16th January 2023

Extremely helpful and excellent service.
Anonymous - 16th January 2023

Sharon was able to put my mind at rest that she had everything under control.
Anonymous - 12th January 2023

Gwen kept me informed and defended my interests in quite a tricky purchase. You aren’t the cheapest but you provide a good value service.
Anonymous - 11th January 2023

Efficient & helpful. Used before and will use again.
Michael Hall - 1st January 2023

Timely, professional and efficient.
David Diggs - 31st December 2022

Best lawyer team I have ever seen.
Jinghui Sun - 27th December 2022