What are our clients saying about us?

Later Living Matters

  • June Eastmond
    Star Star Star Star Star

    Good communication between client and solicitor. Emails and telephone calls always answered.
    Anonymous

  • Belinda Harvey
    Star Star Star Star Star

    Clear and concise advice given after careful discussions.
    Martin Crane

  • Rhiannon Winter
    Star Star Star Star Star

    Very helpful. Removed stress.
    Anonymous

  • Jo Martin
    Star Star Star Star Star

    Fast, friendly and efficient
    John Sumner Palmer

  • Jo Claxton
    Star Star Star Star Star

    Prompt, polite, friendly and accurate service from Jo who helped me revise my will.
    Barbara Heyda

  • Zerin Mustafa
    Star

    Initially a very long conversation with Jon Andrews...after my husband died....for advice re: probate etc. SO helpful, and supportive....and no charge despite nearly an hour on the phone. Then dealt with By Zerin for a new Will...as Jon was tied up at the time...she too has been excellent...kind, patient and efficient in every way. After bereavement did not realise how vulnerable one feels . Richard Saunders ( estate agent ) recommended the firm and I have been very impressed ..thank you so much for helping me at this tough time.
    Diana Fewtrell

  • Jon Andrews
    Star Star Star Star Star

    The experience was not intimidating and carried out in a relaxing and friendly environment.
    Anonymous

  • Star Star Star Star Star

    Very clear and very quick
    Lawrence Balfe

  • Allison Tompkins
    Star Star Star Star Star

    After looking after my parents' affairs and needs in later life I wanted to find a solicitor, who specialises in working with older people , to help us arrange our wills. I was very pleased we found Allison, who is so knowledgeable and professional but also very approachable and caring. We were listened to and sensitively guided through the process of planning for the future in our financial and well being needs. Our questions and requests for explanations were always met with patience and clear information and advice so we could make decisions carefully and we were never rushed to do this. Thinking about a time when you may lose your Independence, or your health is failing, can be uncomfortable but Allison and her team handled everything in a very thoughtful and supportive way. It was a very positive experience, enabling us to feel confident we have the right things in place for our later life so we can enjoy our retirement.
    Elaine Britton

  • Oliver Nelms
    Star Star Star Star Star

    Oliver was friendly, professional and patient and could not have been more helpful.
    Sandra Westmoreland

  • Oliver Nelms
    Star Star Star Star Star

    Professional and smooth.
    Ian Medhurst

  • Robert Evans
    Star Star Star Star Star

    Mr. Evans was most helpful in constructing a Will and explaining inheritance tax.
    Anonymous

  • Rhiannon Winter
    Star Star Star Star Star

    Rhiannon was very speedy and efficient when dealing with us and revised our wills exactly in accordance with our wishes.
    Leslie Charles Hooper

  • Robert Evans
    Star Star Star Star Star

    Robert assisted by Kirsty provide a 1st class service. Professional, knowledgeable and considerate. During a painful period in my loss and life they provided the care and guidance I needed.
    Anonymous

  • Robert Evans
    Star Star Star Star Star

    Responses were always fast an informative.
    Anthony Beavis

  • Robert Evans
    Star Star Star Star Star

    You listened to my needs and was very patient with me.
    Jean Louch

  • Star Star Star Star Star

    I was listened to and was able to ask the questions that were r eally important to me, in a way I could understand in laymans terms
    Anonymous

  • Allison Tompkins
    Star Star Star Star Star

    The interview was conducted efficiently, courteously and professionally. Communications have been well documented and explained to our satisfaction.
    David Howe

  • Jo Claxton
    Star Star Star Star Star

    Jo Claxton was attentive and articulate; she was also prompt to act and showed interest in my requirements
    Michael Felmore

  • Andrea Houston
    Star Star Star Star Star

    Andrea made everything very easy for us and and email me all the info telling me things U needed to do in a way I could understand, Jenny at the Edenbridge office has been very helpful as well and they have made my Mothers death a lot easier to deal with, they have been kind and supportive and very professional, thank you for all your help.
    Michael Poupard

  • Andrea Houston
    Star Star Star Star Star

    Very knowledgeable and efficient. All queries answered quickly. Nothing was too much trouble.
    Anonymous

  • Oliver Nelms
    Star Star Star Star Star

    Polite ,personnel attention ,as I was not clear on what I could do with my situation and I received kindness and care in all aspects of making out my will under difficult times. Thank you to Oliver.
    Anonymous

  • Oliver Nelms
    Star Star Star Star Star

    We had been recommended Colemans by friends and Oliver was extremely professional and was able to answer all our questions and queries. We both felt it was important to use a local company and we were delighted with the service provided, especially during Covid where nothing was too much trouble.
    Anonymous

  • Jo Claxton
    Star Star Star Star Star

    Welcoming, friendly & knowledgeable staff who make you feel at ease & treat you as an individual & accept you & your circumstances without judgement. Always happy to help explain if you're not sure of things.
    Clare Boyling

  • Jon Andrews
    Star Star Star Star Star

    Jon Andrews took the time to explain everything I needed to know.
    Anonymous

  • Jon Andrews
    Star Star Star Star Star

    Friendly, informed and I was treated as an individual.
    Yvonne Burnett

  • Mahreen Paswal
    Star Star Star Star Star

    Mahreen provided very clear information about the preparation of my will and LPAs.
    Anonymous

  • Jo Claxton
    Star Star Star Star Star

    Thank you for making my problem clear and explaining how I could understand the situations if I chose to make alternative ones. Thank you again!
    Susan Platts

  • Oliver Nelms
    Star Star Star Star Star

    Our seriously out of date wills were renewed despite Covid-19 restrictions via one Zoom meeting.
    Gordon Sinclair

  • Allison Tompkins
    Star Star Star Star Star

    Dear Alison, This is just a note to say, on behalf of my sisters, thank you for all your help in getting my mother’s Will sorted and finalized. I never knew it would be so complicated and time consuming. You must be worth your weight in gold. Hoping you stay Covid free and thank you for everything once again.
    Mrs D

  • Allison Tompkins
    Star Star Star Star Star

    Dear Alison, Thank you very much for all the work you have completed for us, you have been absolutely first class. Take care and look forward to working with you again sometime.

  • Allison Tompkins
    Star Star Star Star Star

    Allison Tompkins Hi Allison, just thank you for being such a tower of strength!
    A.P.

  • Oliver Nelms
    Star Star Star Star Star

    Good enough to spend time answering a couple of questions from me by e mail and in a really helpful detailed way. Will definitely use them in any future legal matters.
    Richard Jenner

  • Star Star Star Star Star

    I would certainly recommend this company . I do not how I would have coped without their help . I used them for the selling of my mother’s property and for our wills. They were very understanding and patient with me and made the whole process go smoothly for me.
    Trevor Frost

  • Allison Tompkins
    Star Star Star Star Star

    Dear Allison I just wanted to let you know that after some months we have completed the sale on my Mother’s house. Thank you very much for all your work on our ‘Variation of Will’ request and for your patience with our questions and queries.

  • Anita Bates
    Star Star Star Star Star

    Dear Anita Please accept my sincere thanks for all of your assistance and expertise regarding tax issues. As you can imagine, it is a huge relief that these matters have finally come to a rather positive conclusion. Your persistence, expertise and patience were certainly invaluable during this process. Once again, thank you for all of your help and guidance.

  • Oliver Nelms
    Star Star Star Star Star

    Many thanks and praise to Oliver Nelms at Colemans , where he handled my case in a sympathetic and professional manor throughout the whole process. I would definitely use your expertise and kindness again and would not hesitate recommending you to anyone .
    Dave Morrison

  • Star Star Star Star Star

    Having worked closely with Colemans for many years, I can highly recommend them for both Conveyancing and Wills & Probate. As a long, established firm in the town they rely heavily on their reputation and we have always been highly satisfied with the service provided.
    Josh WickWar

Family Law Matters

  • Karen West
    Star Star Star Star Star

    Very prompt at replying. Karen West explained everything to me regarding my options with my Civil Partnership.
    Jacqueline Mary Thurgood

  • Elizabeth Jones
    Star Star Star Star Star

    ELizabeth is a real star! she is absolutely amazing in her knowledge of the Law as well as her experience. She gave me the moral support I needed at a time when I was most vulnerable with even being on the phone with me prior to the court case as I was such a bag of nerves at the time. Elizabeth has a way where she has been able to calm me down just before these court cases and has given me the guidance and support that I needed at the time. I am absolutely amazed with the service provided by Elizabeth.
    Sausan Ahmed

  • Karen West
    Star Star Star Star Star

    The team were very responsive and flexible. As a non-resident of the UK we had some logistics issues but the team were able to quickly problem solve by thinking outside the box. Excellent service.
    Darren Stock

  • Karen West
    Star Star Star Star Star

    Karen West was approachable and professional through out. She helped me to navigate through my divorce and answered my queries promptly.
    Sarah Lucy Phillips

  • Eve Geere
    Star Star Star Star Star

    Eve was very helpful and was available for any problems that might have arisen by being at the end of the phone or by using email for correspondence..
    Anonymous

  • Jo Martin
    Star Star Star Star Star

    Jo and Mandy were on hand to advise from the very start of the process of selling our house. Both have been very responsive whenever we've communicated (not my previous experience with a different solicitor) and I felt they were very much working with my interests in mind. Excellent service !
    Timothy Watts

  • Elizabeth Jones
    Star Star Star Star Star

    Elizabeth was helpful and extremely discrete and understood my needs.
    Anonymous

  • Zanariah Webster
    Star Star Star Star Star

    After choosing Parfitt Cresswell to handle my divorce matters, I have found this company to be very open & transparent with the challenges that can come with instigating divorce. My solicitor, Zanariah Webster, has been very professional throughout a difficult 2yr divorce process, informing me of all correspondences & helping me to plan as best as possible for a fair & just outcome. Zanariah was able to perfectly match the right Barrister for my 2 court hearings & I felt assured that my interests were always at top of mind. I would have no hesitation to recommend this company for anyone having to go through a similar legal process.
    Steve Morgan

  • Sharon Micuta
    Star Star Star Star Star

    I am writing this to share my experiences of working with Parfitt Cresswell as a firm and in particular my solicitor, Sharon Micuta. My divorce is finally coming to a close now but it has taken well over a year to get this far. I can honestly say without Sharon’s expertise and ‘Going the extra mile’ attitude to assisting me, I would have been totally lost in this stressful process long ago. Sharon has always been on hand to guide me through the labyrinth that is family law. My priority has always been making sure my dependants are looked after appropriately during and after the divorce itself. Whether in a face to face consultation, over the phone or on email, Sharon has always given me great guidance without ever forgetting that I am the client and I have choices. She was also always mindful that I had a limited budget. Many times, our conversations were in depth and complicated whereas on other occasions they may have been nothing more than a reassuring chat - either way, I always felt much better about things after speaking with Sharon. The case ultimately went to court with Sharon and her excellent choice of barrister being supportive and clear on the process at every step. I can not recommend Sharon and Parfitt Cresswell highly enough for anyone facing the tough journey through financial separation.
    Jason Gaywood

  • Eve Geere
    Star Star Star Star Star

    Dear Eve, Thank you so much for taking time to speak to S on Thursday evening. You were absolutely lovely and really helpful. It was so much appreciated. All best wishes,
    J.W.

  • Sue Booth
    Star Star Star Star Star

    Thank you Susan. And if I could say, from both Jane and I, a huge thank you for your excellent support throughout (we finally got there)
    Anonymous

  • Zanariah Webster
    Star Star Star Star Star

    Dear Zanariah, Thank you so much for your hard work and support, and for helping me to successfully navigate the divorce process. I will certainly recommend you and the PC team to others.
    D.D.

  • Sue Booth
    Star Star Star Star Star

    Sue Booth Thank you Sue, I will always remember how kind you were on our meeting! I feel a lot stronger now!
    J.A.

  • Sharon Micuta
    Star Star Star Star Star

    Sharon I would like to thank you so much for all your help, you have been amazing. I can sleep at night knowing I have done my best for my Children. Thank you for your non bias opinion and your great communication. You have made this rather stressful time a lot easier to deal with. If anyone ever asks if I know any good solicitors I'll be sure to point them your way.
    Ron .F.

  • Zanariah Webster
    Star Star Star Star Star

    Zan Thank you for all of your care and attention, both before and after your maternity leave. I appreciate it and have enjoyed working with you on my matter. Your advice has always been clear and well considered.
    Anonymous

  • Sharon Micuta
    Star Star Star Star Star

    I can honestly say that without Sharon's expertise and 'going the extra mile' attitude to assist me, I would have been totally lost in this stressful process. Sharon has always been on hand to guide me through the labyrinth that is family law. Whether in a face to face consultation, over the phone or on email, Sharon has always given me great guidance without ever forgetting that I am the client and I have choices. I cannot recommend Sharon and Parfitt Cresswell highly enough for anyone facing the tough journey through financial separation.
    Anonymous

  • Sharon Micuta
    Star Star Star Star Star

    Dear Sharon, Thank you for your continued support during family proceedings. When I first visited Parfitt Cresswell I had no idea of the family court system and felt overwhelmed and scared for the future. You have been a tower of strength and advised me diplomatically and in a caring manner at all stages. Thank you for making a very stressful part of my life bearable. I wholeheartedly recommend Parfitt Cresswell.
    Anonymous

Residential & Commercial Property

  • Sharon Callery
    Star Star Star Star Star

    When I had a query Sharon was quite quick to respond. The paperwork I received explained everything very clearly.
    Anonymous

  • Bea Campbell
    Star Star Star Star Star

    Bea Campbell was always responsive to our needs despite all the challenges of working from home and, no doubt, being awash with other work. Her optimism and sense of humour carried us through. She has been one of the few bright spots during this long stressful process. Many thanks
    Jonathan Grant

  • Bea Campbell
    Star Star Star Star Star

    Always proactive and helpful and made the entire process stress free. Plus available when I needed to discuss something.
    John Press

  • Mark Morton
    Star Star Star Star Star

    excellent communication and advice.
    Christine Chick

  • Jo Martin
    Star Star Star Star Star

    Friendly cooperative staff with excellent knowledge.
    Graham Massey

  • Jo Martin
    Star Star Star Star Star

    Everything was good about the experience. I’ve used you several times now and you’ve been outstanding every time. Thank you.
    Beverley

  • Bea Campbell
    Star Star Star Star Star

    Excellent communication and management of the sale process.
    Paul Philand

  • Bea Campbell
    Star Star Star Star Star

    Good communication, helpful staff.
    Andrew Peto

  • Simon Bacchus
    Star Star Star Star Star

    Extensive knowledge, friendly advice and being regularly available when we had any concerns.
    Anonymous

  • Steve Cook
    Star Star Star Star Star

    Down to earth and practical advise that I can understand.
    Anonymous

  • Jo Martin
    Star Star Star Star Star

    Always welcomed in the office. No judgement on my mistakes. Understanding of level of knowledge so appropriate language used.
    Anonymous

  • Steve Cook
    Star Star Star Star Star

    Steve was calm and clear which is just what we needed when we were faced with a situation, not of our making, that troubled us greatly. Thank you Steve.
    Anonymous

  • Mark Morton
    Star Star Star Star Star

    Made it all easy and was a pleasure to deal with . Whole process made easy.
    Russell

  • Simon Bacchus
    Star Star Star Star Star

    Your staff were approachable, helpful and efficient.
    Jillian Bell

  • Derek Thompson
    Star Star Star Star Star

    Great communication Very prompt.
    Karen Barwick

  • Simon Bacchus
    Star Star Star Star Star

    We greatly appreciated the high level of communication at every stage of the conveyancing process along with the sound professional advice and sensitive personal approach and commitment from Paula Eason (Simon Bacchus' Assistant). All of which made the difficult sale of my mother's house a manageable experience for her. Asa family we have used Colemans for personal and business transactions over many years; will continue to do so and cannot recommend their services highly enough.
    Chloe Wilson

  • Derek Thompson
    Star Star Star Star Star

    Derek always responds quickly to any queries we have and has worked efficiently with our sale and purchase
    Anonymous

  • Mark Morton
    Star Star Star Star Star

    Mark Morton was very responsive, explained things clearly and made the process less stressful. We wouldn’t hesitate to recommend Mark.
    Anonymous

  • Simon Bacchus
    Star Star Star Star Star

    Personal and attentive care above and beyond. The best legal experience I could ever ask for.
    Anonymous

  • Hilary Palmer
    Star Star Star Star Star

    Hilary gave us great advice in an easy to understand form. She was also quick and efficient with comms and actions. Thanks Hilary!
    Anonymous

  • Derek Thompson
    Star Star Star Star Star

    Derek dealt with our business quickly and efficiently explaining each step of the process as we moved forward. It was a pleasure to have him working on our behalf.
    Jane Turner

  • Derek Thompson
    Star Star Star Star Star

    From day one and until the end Derek Thompson and amber was excellent through honestly just stuck for words brilliant service thank you
    Barry Weirich

  • Steve Cook
    Star Star Star Star Star

    Quick, efficient and answered the phone. It's been the best experience to date with a solicitor. Highly recommended
    A Hoyle

  • Mark Morton
    Star Star Star Star Star

    Prompt response to any queries and very efficient dealing with any problems
    Anonymous

  • Jo Martin
    Star Star Star Star Star

    Jo and Mandy were on hand to advise from the very start of the process of selling our house. Both have been very responsive whenever we've communicated (not my previous experience with a different solicitor) and I felt they were very much working with my interests in mind. Excellent service!
    Timothy Watts

  • Simon Bacchus
    Star Star Star Star Star

    Simon and Paula we're both great and kept us updated when it was needed. We would definitely use the firm again in future.
    Katrina Chantler

  • Simon Bacchus
    Star Star Star Star Star

    Simon and his team were great - always happy to answer any questions and very proactive and kept us updated throughout the transaction and ensured that we reached completion as quickly as possible.
    Anonymous

  • Star Star Star Star Star

    Good availability and communication,
    Anonymous

  • Steve Cook
    Star Star Star Star Star

    Excellent communication, just got on with the job(s).
    Anonymous

  • Steve Cook
    Star Star Star Star Star

    10/10, you delivered as we agreeed
    John Crane

  • Steve Cook
    Star Star Star Star Star

    Stephen is the ultimate professional and very approachable Made all very easy.
    Chai Cafe Limited

  • Hilary Palmer
    Star Star Star Star Star

    10/10 Hilary was absolutely fantastic throughout the whole process of me getting my shop.
    Victoria Corcoran

  • Simon Bacchus
    Star Star Star Star Star

    10/10 Simon Bacchus is an extremely capable solicitor.
    Anonymous

  • Simon Bacchus
    Star Star Star Star Star

    It was a very busy period for conveyancing solicitors and despite delays by the solicitors acting on behalf of the purchasers of our property Simon pushed for responses and was proactive in working to a speedy exchange.
    Anonymous

  • Derek Thompson
    Star Star Star Star Star

    Derek Thompson is an excellent solicitor. I would highly recommend him. His assistance provide him with good backup.
    Anonymous

  • Bea Campbell
    Star Star Star Star Star

    The level of detail we obtained from Bea Campbell was excellent. We completed our purchase in an extremely timely manner and had 100% confidence in what we were being told and what action we needed to take.
    Anonymous

  • Star Star Star Star Star

    The efficiency in which any questions are dealt with and the speed in which they are responded to is excellent.
    Anonymous

  • Simon Bacchus
    Star Star Star Star Star

    Very helpful and knowledgeable. Paula (Simon's secretary) realised we had to move my 82-year-old mum quickly. Any questions I had were answered clearly. I was happy to pay for an excellent service that delivered – very knowledgeable and empathetic. Paul Eason was amazing. She worked hard for me. We often spoke out of hours. She always made time for me, brilliant! Also, Susan Clark was so kind and helpful during completion. What a team!
    Jayne Hillsden

  • Star Star Star Star Star

    Always a patient voice available. No question too small or unimportant.
    Eleanor Hayler

  • Star Star Star Star Star

    Efficient, proactive in securing exchange and completion. Because the particular circumstances of this property purchase required a very fast timescale for exchange, our solicitor was able to me this deadline with very little prior notice.
    Alan Jones

  • Star Star Star Star Star

    The process was handled very efficiently. Given the constraints of Covid-19, your service was excellent. Full of confidence in advice received and timelines of action taken. Appreciated the friendly positive attitudes.
    Keith White

  • Simon Bacchus
    Star Star Star Star Star

    Smooth transaction – quick. Paula Eason, Simon Bacchus assistance was excellent. She made the whole experience even better than expected.
    Carol Smith

  • Star Star Star Star Star

    The service I have received was first class. Kept me informed every step of the way. I have already recommended to friends. So much so that I have a purchase going through now and another sale & purchase at a later date.
    Lisa Longworth

  • Bea Campbell
    Star Star Star Star Star

    Fab service as always! We have used Copley Clark three times in total each time for moving home! An extremely professional and trustworthy company! Highly recommended the Banstead branch especially Bea and her assistant! Josh and steph
    Stephenie Burgess

  • Bea Campbell
    Star Star Star Star Star

    Used Copley Clark for conveyancing on selling my house and buying the new one. I have used these solicitors in the past as they have been excellent and they didn't disappoint. Excellent service, professional and hardworking.
    Karen Jones

  • Bea Campbell
    Star Star Star Star Star

    This was easily the least stressful conveyancing process we have ever experienced. We would not hesitate to recommend Copley Clark solicitors to any person or business acquaintances.
    Ron Colverson

  • Star Star Star Star Star

    Used for house sale. Very efficient and professional service. Would not hesitate to use again.
    Steve Kay

  • Star Star Star Star Star

    I have been very pleased with the service I received from everyone involved during these difficult times. It has been a joy to deal with solicitors that actually do what you expect and look after your interests promptly and expertly. My experience with previous solicitors was entirely the opposite.
    Mr .H.

  • Simon Bacchus
    Star Star Star Star Star

    Dear Simon, May I also take this opportunity to thank you for all you have done in the negotiations in the sale of our late father's house - both Bruce and I have been extremely impressed with your professionalism and thoroughness.
    Anonymous

  • Simon Bacchus
    Star Star Star Star Star

    Dear Simon, Many thanks for everything, you and your company have been extremely efficient and it has been a pleasure to deal with you.
    Anonymous

Business

  • Philip Luff
    Star Star Star Star Star

    Philip is highly professional yet with a relaxed, friendly approach. I was really listened to by him and his guidance and advice, based solely on the facts of the situation, gave me tremendous confidence in the process. Present and patient throughout; Philip is by far the best solicitor I’ve ever used. The legal matter was concluded very satisfactorily. Thank you!
    John Beschizza

  • Philip Luff
    Star Star Star Star Star

    Initial engagement was very good, the use of technology to discuss the contract was interactive and very thorough, enabling a full understanding of the contractual issues and its implications..
    Robert Payne

  • Philip Luff
    Star Star Star Star Star

    Philip dealt with my redundancy settlement. He explained everything clearly and dealt with queries promptly. A smooth process without adding stress to an already stressful situation.
    Anonymous

  • Philip Luff
    Star Star Star Star Star

    Phil helped to produce the contracts and staff handbook for our SME from scratch. With this being our first full time employee, it was incredibly reassuring to have his expertise, knowledge and advice to help guide us through the process. Thank you Phil.
    Phil Bennett Founder & Creative Director - PIP Creative

  • Philip Luff
    Star Star Star Star Star

    Extremely fast responses and clearly very knowledgeable on the topics I need to be advised on.
    Anonymous

  • Philip Luff
    Star Star Star Star Star

    I was understood, Philip listened and explained in layman terms, very happy.
    Justine Cargill

  • Philip Luff
    Star Star Star Star Star

    Philip Luff was very helpful, taking me through the settlement agreement in great detail making sure I understood everything. Made a tricky process less daunting. Thanks Phil
    Anonymous

  • Philip Luff
    Star Star Star Star Star

    Philip explained everything and ensured I knew what I was agreeing to Painless experience.
    Anonymous

  • Philip Luff
    Star Star Star Star Star

    Very helpful, timely employment advice. Thank you!!
    Dave Cornick

  • Philip Luff
    Star Star Star Star Star

    Clear explanation and advice in a timely manner. Many thanks for your assistance.
    Anonymous

  • Philip Luff
    Star Star Star Star Star

    Parfitt Cresswell Thank you so much for this message, for your encouragement and for the arrangements your firm has made. We feel so well-informed amid so many unknowns at this stage in the business of completing the sale, that we feel very well supported.
    Anonymous

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