Testimonials

Masayo Crumbie was an absolute pleasure to deal with, She handled My Mothers Probate at a very sensitive time for Me and My Brother with Professionalism, Sensitivity, and most importantly a Sense of Humour.
Mark Sawyer - 13th September 2023

Both Jane and Jo dealt with matters in a friendly and expedite manner, which was very much appreciated & what I have to expect from Charles Coleman based on previous experience.
Bertram Johnson - 8th September 2023

Polite, efficient , professional and friendly.
Edward Charles Scrine - 7th September 2023

Clear explanations of legal options and implications of each option to provide good basis for decision making.
Anonymous - 7th September 2023

Efficiently dealt with.
Anonymous -5th September 2023

Very friendly and efficient service.
Charles Coppard - 31st August 2023

We felt very confident with Jon Andrews, he takes time to ensure we understand every aspect of our business and he has an extremely down to earth manner. In the past we have had to deal with Solicitors who were quite pompous but Jon has a charming manner.
Anonymous -30th August 2023

Very understanding in a difficult situation.
Patricia King - 24h August 2023

professional helpful puts you at ease.
Anonymous - 23rd August 2023

Feeling that I could trust Heidi.
Kay Fossett - 23rd August 2023

Communication was timely and helpful throughout, Jon was very professional and friendly and this assisted us to understand and complete our business with you at the earliest opportunity. This has given us peace of mind and assurance that our Wills are now in order and held securely with Copley Clark. Thank you.
Sandra Newman - 22nd August 2023

Andrew was excellent and I was really glad we had him advising us.
Anonymous - 12th August 2023

Very friendly approach to clients.
Anonymous - 11th August 2023

Clear explanations..with much patience. Prompt replies to queries. ...sometimes with a delightful sense of humour.
Anonymous - 10th August 2023

Andrea was absolutely first class, bravo to your firm.
Irene Lilley - 9th August 2023

Good communication in plain language.
Anonymous - 9th August 2023

Good service professionally handled.
Anonymous - 9th August 2023

Approachable and understanding.
Anonymous - 8th August 2023

Very good, friendly. Explained everything.
Wanda Piontek - 7th August 2023

Rhiannon was polite, knowledgeable and made doing our will incredibly simple. Wouldn't hesitate in recommending her and your company.
Giles Owen - 7th August 2023

We have used your services before when we made new wills and felt completely satisfied with the advice we were given and the service provided. So, when we recently chose to add a codicil to our original wills and to discuss lasting power of attorney, we chose to return to Copley Clark and to engage Jon Andrews once again. Jon is a very personable solicitor who listens to our needs and advises us accordingly, giving clear advice in layman’s terms which we appreciate.
Maureen Jenkins - 6th August 2023

Friendly, local and professional.
Stephen Henshaw - 6th August 2023

Andrea was excellent.
Anonymous 3rd August 2023

Very helpful and clearly informed.
Anonymous - 1st August 2023

I am satisfied with your service. Although making a will is a somber experience. Maysayo was extremely competent and insightful in suggesting back up plans should my will be challenged and to ensure my wishes will be granted.
Anonymous - 31st July 2023

clear and precise advice given in clear language.
Anonymous - 29th July 2023

I am satisfied with your service. Although making a will is a somber experience. Masayo was extremely competent and insightful in suggesting back up plans should my will be challenged and to ensure my wishes will be granted.
Anonymous - 27th July 2023

Jane made us feel completely at ease and clearly explained the LPAs. Together we reviewed our existing wills and made beneficial changes. The revised drafts were completed promptly as were the arrangements for completing the processes.
Anonymous -24th July 2023

Ms Frances, Chantae was very professional but relaxed too. Nothing was too much trouble and if she needed to clarify certain aspects this was done with ease. She does have a very friendly and positive approach and it was very easy to communicate with her. I really hope she stays with your company for many years to come. Smart young lady that is an asset to any company.
Anonymous - 24th July 2023

Efficiency.
Anonymous - 24th July 2023

Relaxed atmosphere and good advice.
Roger Owen Jenkins - 24th July 2023

The contact I have had has been between myself,my son and Simon Landivar. He has explained everything in great detail in an easy and understanding manner. I have made arrangements for Simon to deal with my Lasting Power and my Will requirements as and when necessary.
Anonymous - 24th July 2023

Friendly, sympathetic and easy to understand.
Jacqueline Moorman-Mitchell - 20th July 2023

The informality and easy approach of the whole process.
Juan Castellvi Mateu - 20th July 2023

Excellent clear advice and explanation. We needed clarity and we got it! Thankyou.
Anonymous - 20th August 2023

Excellent service all round.
Barbara Cowley - 20th July 2023

Mr Simon Landivar is most informative, pleasant and was able to guide us to what is the best way forward concerning inheritance and updating wills; Both still in progress It has been a pleasure as we finalise.
Harold Campbell - 16th July 2023

Jon was professional, informative & helpful.
Anonymous - 10th July 2023

Prompt, informative and friendly service when sorting out matters for my mother, will definitely use your company again in future.
Pamela Vincent - 14th July 2023

She listened well and explained terms helpfully….
Anonymous - 5th July 2023

Friendly and helpful.
Anonymous 5th July 2023

Jon was very polite, easy to talk to, and very very helpful.
Anonymous - 3rd July 2023

Everything handled very efficiently.
Anonymous - 3rd July 2023

A very prompt and efficient service has been provided.
Anonymous - 1st July 2023

Always helpful like his PA.
Anonymous - 30 June 2023

Amantha was keen to fully understand my situation in order to offer relevant advice and was happy to make last minute changes when new information came to light.
Marjorie Hawkes - 25 June 2023

Mr Landivar's exposition and explanation of what would be needed to accomplish what we wanted to achieve was particularly lucid and comprehensive. We were particularly struck by the sensitivity he showed to the family member who had some difficulty in understanding what would be required.
Simon Edwardes - 18 June 2023

Friendly informative helpful advice and guidance.
Anonymous - 18 June 2023

Very clear explanations. Prompt action. Never felt like I was an idiot though I am sure some of my questions must have been naive.
Anonymous - 16 June 2023

Very clear explanations. Prompt action. Never felt like I was an idiot though I am sure some of my questions must have been naïve.
Anonymous - 16 June 2023

Delivered the necessary information and paperwork. polite clear and patient.
Anonymous - 7 June 2023

Clear explanations. advice when asked for, and prompt delivery of the paperwork.
Anonymous - 5 June 2023

Professional, knowledgeable and efficient. Communication by email makes the process much quicker.
Anonymous - 3 June 2023

The way that Andrew Titmus dealt with all of my problems has been excellent and would like to thank him for everthing that he has done for me.Thank you once again. Kind regards Terry Burns.
Terry Burns - 2 June 2023

Zerin was attentive and understood what I was trying to do and gave me lots of info.
Rebecca Carmela Donovan - 30 May 2023

Very approachable, friendly, helpful in all respects Thank you.
Anonymous - 30 May 2023

Good response times.
Andrew Michael Lacey - 30 May 2023

Louise was very empathetic and easy to talk to she listened carefully and overall it was a very positive experience.
Lillian Fafoutis - 29 May 2023

Friendly, efficient service.
Anonymous - 28 May 2023

Andrea was very helpful.
Raymond Hale - 26 May 2023

Every member of staff I encountered was very professional and importantly listened. They were all approachable.
Anonymous - 26 May 2023

Zerin was most helpful and gave clear advice thoughout the process of preparing wills and LPAs for both my wife and myself
Alan Rothwell - 22 May 2023

Jane was very thorough and explained things vert clearly.
Anonymous - 22 May 2023

Communication was good and events happened as agreed so knew what to expect when.
Anonymous - 19 May 2023

Your company was recommended to us by a friend. Your service with regard to our LPA could not have been better. Our questions and concerns answered swiftly and efficiently. We would certainly recommend Colmans.
Ernest Lissenden - 19 May 2023

Very professional service.
Anonymous - 16 May 2023

Zerin gave us information in a manner we could understand. Very pleasant.
Debra Barreca - 15 May 2023

I was given all the information and explained everything to me.
Anonymous - 8 May 2023

Rhiannon has been very patient with me, I have been ill while trying my Will with her.
Sharon Poland - 4 May 2023

Simon was very helpful and responded very quickly to any correspondence.
Anonymous - 4 May 2023

Chante was very patient and explained so that I understood. She was very kind to me as I had just lost my wife. She was very professional and had a lovely manner, couldn't have been happier .
Anonymous - 4 May 2023

Thank you very much to Mahreen to helping me to understand and make right decision in making the suitable will in my situation.
Lira Heatley - 4 May 2023

Clear explanation of options and the legal requirements of the will process-transparency in pricing-professional but relaxed approach.
Anonymous - 3 May 2023

So far all of our requirements have been fulfilled quite quickly and hopefully continue and Allison Pain has been very helpful.
David Neal - 2 May 2023

I was recommended to come to your practice in Edenbridge to see Andrea Houston and i have to say that it was a real pleasure to meet her. Andrea was extremely professional and i felt at ease with her. I am delighted with the outcome and now have my new Will in place and the POA is in progress. Should i require any further assistance i would not hesitate to contact Andrea again. I would also like to mention that Jenny and Alison administration staff were also very helpful. Thank you.
Collette Nixon - 2 May 2023

Good friendly and efficient service.
Robert William Champion - 1 May 2023

Sound advice and professionalism.
Donald Fraser - 1 May 2023

The whole process was timely, thorough and Allison was very patient with her explanations which we often needed repeating - which must have been quite frustrating for her. All the staff we had contact with were helpful. Although we were very satisfied, the price was a little more than expected as the changes to our existing will were not major, however overall it was an excellent service and we feel safe and reassured and very comfortable coming back to you as needed. Many thanks.
Anonymous - 30 April 2023

Belinda was very knowledgeable about everything and steered me in the right direction.
Anonymous - 30 April 2023

Jane Lynch is very professional and explained all details about our LPAs very clearly. We are very satisfied with her service.
Anonymous - 28 April 2023

Very efficient advice and friendly interviews at all times.
Anonymous - 26 April 2023

Jane was professional and sensitive to our needs.
Anonymous - 24 April 2023

Chantae was extremely professional, helpful and kind. She explained everything very clearly (not in legalise) and was happy to take things at my pace. I feel very lucky to have come across Chantae and I’ve already recommended her services.
Anonymous - 16 April 2023

Really good non judgemental understanding of our needs which we're slightly unusual. Friendly and relaxed.
Hannah Crease - 12 April 2023

My wife and I wanted to organise our wills and were very pleased with the quality of advice given during the process.
Paul Blythe - 11 April 2023

One of the most important points was being given an approximate cost of the work involved where possible , and the other point is the prompt response to any questions raised. I recommend Jon Andrews comprehensively.
Anonymous - 6 April 2023

Jon Andrews was very professional and nice to deal with.
Kathy Kerswill - 5 April 2023

Jon Andrews provided an excellent service, very approachable and understanding. I would definitely use Copley Clark again if in need of Legal Assistance.
Richard McAuliffe - 4 April 2023

Very helpful professional advice and service delivered by understanding & highly experienced individuals
Anonymous - 4 April 2023

Heidi has been dealing with my late Mum's estate and if I have questions I have been able to see her in person or e-mail her
Anonymous - 4 April 2023

Friendly and helpful service.
Judith Lawton - 4 April 2023

The service was clear and well structured.
Anonymous 3 April 2023

Jo understood my requirements and provided the appropriate support in drafting my Will and LPA. I would highly recommend her.
Girish Kana - 2 April 2023

Jon was friendly and knowledgeable and explained everything really well. He was also very prompt in sending out paperwork and information. Generally inspired confidence.
Angela Mary Brickell - 2 April 2023

Being kept up to date with progress in relation to the administration of estate matters.
Anonymous - 1 April 2023

I thought that Mahreen and Sumher gave us all the information we needed and Sumher kept us informed of what was going on..
Anonymous - 1 April 2023

Very relaxing and friendly. Dealing with Zerin was a delight.
Anonymous - 28 March 2023

Friendly, professional service. Everything explained very well.
Susan Duncan - 28 March 2023

Peter Jelly has been my solicitor for many years. I have every confidence in him and Keene Marsland (trading name of Parfitt Cresswell). Dealing with all my needs in the future.
Anonymous - 22 March 2023

Amantha Seneviratne dealt with me as regards a new will. Amantha was very efficient and listened attentively to my requirements and led me through as regards those requirements providing excellent advice. Thank you
Stephen Charles - 20 March 2023

Very friendly manner, answers to all questions and also suggestions for help. Very efficient, quick responses
Katherine Frankel - 18 March 2023

Simple, straightforward and easy.
Anonymous - 17 March 2023

I appreciated the personal and professional approach; Robert and Kirsty were both friendly and welcoming and I was given clear and helpful advice; things were explained rather than just being set out and all my many questions (first time I have made a will) were answered with patience and understanding. The fees were set out at the very beginning and I feel represented really good value. I will certainly go back to Parfitt Cresswell when I need to revise my will, and on my own experience I would definitely recommend it to others.
Anonymous - 12 March 2023

You came home to help with my will.
Anonymous - 10 March 2023

Friendly approachable. Quick to respond from initial phone call.
Anonymous - 9 March 2023

Miss Mustafa was very helpful with her help and advice. Nothing was too much trouble.
Anonymous - 8 March 2023

Louise Penfold provided clear and accurate advice in a friendly and efficient manner. She was very easy to deal with and excellent at communicating the various stages in the work she was undertaking
Martin King - 8 March 2023

Jon is very personable and not the least bit intimidating. He was easy to talk to and explained everything in a way which made it easy to understand. He advised me on certain important issues which I had not previously thought about. The whole process was quick and efficient.
Anonymous - 8 March 2023

I was very impressed with the sensitivity and time taken with me on every visit, everything was explained step by step in detail and nothing was too much trouble. I felt at ease and comfortable when discussing my particular ‘case’ Everyone was so understanding Especially if I might mention Jon Andrews.
Helena Daniels - 8 March 2023

Home visit was important due to wife's limited mobility.
Martin White - 7 March 2023

Simon was excellent.
Anonymous - 4 March 2023

Allison gave me excellent advice and service. I have consulted her before and would certainly do so again.
Anonymous - 4 March 2023

Sound advice provided around a sometimes difficult subject; was considerate of our personal circumstances regarding meeting location; easy going manner with a sense of humour helped make the process easy to complete.
Anonymous - 2 March 2023

Communication is excellent with Rhiannon Winter and Andrew Whittingham. Andrew answered all my questions when Rhiannon wasn’t available.
Anonymous - 28 February 2023

Jane and her Secretary were very helpful and patient with me and explained everything in great detail to me to make sure I understood everything.
Brenda Clements - 25 February 20223

Communication was generally very good.
Anonymous - 22nd February 2023

Very efficient solicitor. Andrew Titmus was knowledgeable and gave advice which your previous advisor did not.
Anonymous - 12th February 2023

Simon was efficient and friendly throughout the whole process; he provided clear and sensible advice and replied promptly to any queries. We particularly appreciated Simon accommodating our timescale for the completion of our wills. Thank you. And we appreciated
Sally Stewart - 9th February 2023

I am very happy with my experience with Copley Clark and in particular Chantae Francis who explained the process of Lasting Power of Attorney simply and thoroughly. She listened to me carefully and answered any queries or questions I had, communicating with me throughout the entire experience reassuring me every step of the way. I am 87 years old and struggle with my mobility and during face to face appointments, Chantae was always very respectful, courteous and sympathetic towards my needs, I never felt rushed. I would highly recommend your services to friends and family. Thank you.
Anonymous - 5th February 2023

Rhiannon provided a very speedy service and made the process of writing our wills a straightforward process. We found her advice was good and her communication excellent.
Richard Knight - 3rd February 2023

All aspects of the service were excellent.
Anonymous - 10th January 2023

Excellent service. Glad to be back with you.
Martyn Long - 8th January 2023

Chantae was extremely helpful and responsive.
Anonymous - 1st January 2023

Expert, courteous service. Thank you.
Anonymous - 31st December 2022

Caring attitude and really helpful advice.
Anonymous - 30th December 2022

GOOD COMMUNICATION.
Paul Moller - 30th December 2022

Made me feel valued.
Joan Feltham - 27th December 2022

It was overall a very good experience and we were able to get appointments and had timely email contact.
Anonymous - 26th December 2022

Very informative and helpful.
Richard McAuliffe - 25th December 2022

Did all that was required.
Neil Cornford - 24th December 2022

Jane made me feel welcomed. It is my first time dealing with solicitors. She was kind, considerate and listened to me, which was important. She helped me make the right decisions concerning my Will and Lasting Power of Attorney.
Anonymous - 20th December 2022

Always pleasant and courteous. Have been with Coleman’s for many years
Jeanette Bunn - 20th December 2022

I have been a client of Copley Clark and Bennett since the 1980's and have been helped with Divorce, Power of Attorney, Conveyancing, and Will. Other members of my family are clients too. On all occasions I have received helpful professional advice from CCB staff, issues have been clarified if I required, and associated costs confirmed. Zerin Mustafa is very pleasant and helpful, her communications clear and the codicil to my will was executed swiftly and efficiently.
Anonymous - 16th December 2022

Feeling that you are valued.
Anonymous - 16th December 2022

Apologies for not replying sooner. We considered you provided a fantastic service and gave us a lot of much needed advice. We were very impressed with Simon and his lovely manner. We'll certainly use your firm in future and have already recommended you to several friends. We can't think of anything you could do to improve your service apart from providing cakes. Wishing you all a Happy Christmas and some rest.
Anonymous - 13th December 2022

They made me feel at ease with their professionalism and made sure I could understand anything that seemed to me to be difficult.
Anonymous - 12th December 2022

Both Nicola Manning were and her paralegal Kristina were easy to talk to and very efficient.
Shane Spencer - 10th December 2022

Clear and extensive information on all the options available to us, which addressed our complex needs.
Sally Reade - 9th December 2022

Firstly Ms Lynch was obviously a very well informed and knowledgable lady, who explained thoroughly everything, especially the problem of inheritance tax which I knew little about but through Jane's knowledge, now know & how I intend to go about this. Amazing. I do not know how much you pay Jane but she is obviously worth every penny. So yes Jane, thank you very much for what you did for me and in the future if I need the assistance of a solicitor I shall be calling you. Once again MANY THANKS Tony Ray
Anthony Ray - 5th December 2022

Clear Prompt Communication throughout and during meeting held as well as subsequently. Easy to contact and make arrangements.
Raymond Hollister - 5th December 2022

Very friendly and helpful.
Anonymous - 4th December 2022

Clear and helpful advice. Prompt action.
Anonymous - 30th November 2022

The Legal Advisor we deal with was very professional, friendly thoughtful and had a calming attitude.
Rosaleen Reid - 28th November 2022

Very helpful and good advice
Anonymous - 28th November 2022

I was given professional advice and very helpful.
Leonard Butcher - 25th November 2022

Expert advice and pleasant individuals.
Anonymous - 20th November 2022

Alison was friendly and very helpful. She made me feel at ease and comfortable in what has been a very difficult time for me with the loss of my husband.
Anonymous - 15th November 2022

Belinda Harvey has dealt with things and is always on hand to answer my questions, absolutely first class service from her.
David Marshall - 12th November 2022

As always Jon was friendly and approachable and answered all my questions in a clear and comprehensible way.
Yvonne Burnett - 11th November 2022

Very polite and helpful delivering accurate information which is what I needed.
Anonymous - 8th November 2022

Everyone was efficient AND kind.
Pauline Smith - 7th November 2022

Jon was efficient and very helpful, trying to get the best solution for me.
Anonymous - 6th November 2022

Chantae was very easy to talk to. She listened to what I wanted and answered any questions and concerns pointing out issues I had not known or thought about. I did not feel rushed at our initial meeting.
Anonymous - 6th November 2022

Friendly and made me feel at ease.
Anonymous - 6th November 2022

The information you gave was very professional.
Anonymous - 1st November 2022

Rhiannon was very helpful and gave good advice.
Julie Watkins - 30th October 2022

Jon has always been very considerate and helpful. He has empathy and is a good listener essential when dealing with such matters. The office staff are very helpful and polite..
Miriam Rook - 28th October 2022

charming helpful young lady.
Valerie Tidy - 27th October 2022

Robert was very helpful and understanding. He gave me excellent support when my husband died regarding dealing with HMRC, Probate and then the rewriting of my will.
Anonymous - 23rd October 2022

Clear, efficient, friendly,
Anonymous - 15th October 2022

It was easy and convenient. I felt that Zerin explained well.
Dianne Sheehy - 13th October 2022

Rhiannon is a true professional, kind & caring. She didnt make me feel rushed, gave me plenty of time for questions, advised me on different options being able to trust someone is so important & that's very easy with her.
Anonymous - 9th October 2022

Informative, good listener , not rushed and a fair price.
Christine Watkins - 8th October 2022

Jo Martin gave clear answers to our queries and she was very approachable. Would recommend Jo and your Company.
Paul Kirk - 8th October 2022

Good legal advice given for our particular circumstances. Explanation offered on the will clauses which we did not fully understand also definitions given on legal terminology. Jon Andrews was professional and patient throughout our meetings.
Anonymous - 7th October 2022

Very clear information given Felt we were given time to explain our questions.
Susan Duncan - 7th Osctober 2022

Understanding my problems.
Jane Stewart-Sandeman - 28th September 2022

Nicola Manning was compassionate, professional, expeditious and nothing but helpful and supportive throughout what was a very stressful process.
Anonymous - 20th September 2022

Professional, attentive and explained everything very well! Thank you Zerin.
Susan Rogers - 19th September 2022

Very helpful and understanding
Tracey Wernham - 15th September 2022

Andrew Titmus is a very knowledgeable and professional solicitor in his field. My opinion is that he is a very important part of your team!
John Thompson - 5th September 2022

Good exchange of information and pleasant discussions.
Anonymous - 5th September 2022

Amantha provided a very careful and detailed service in a friendly and clear way ensuring legal considerations were understood in plain English by us both
Martin Harris - 30th August 2022

The professional, kind and considerate way in which I’ve been treated especially by Heidi Shearman organising the Power of Attorney to administer my late mother’s finances, all the Grant of Probate and collection of funds after my mother’s death which is ongoing.
Diana Yates - 29th August 2022

Excellent Communication and ease of helping with the requested alterations/additions to my Will since the Death of my late husband understanding my huge loss and the reason for the Revision/Changes.
Sarah Marsden - 25th August 2022

People have always been polite friendly and informative.
Anonymous 22nd August 2022

I particularly appreciated Jo being available for any other questions I might have and how quickly she got back to me. She was very patient with myself and my daughter and understanding when my daughter became emotional over some legal issues.
Anonymous - 21st August 2022

Very attentive, friendly and knowledgeable.
Anonymous - 15th August 2022

Just great. Keep on as you are, thank you, Jo Claxton knows her stuff great solicitor thank you.
George Train - 15th August 2022

Clear advice. Very helpful.
Anonymous - 11th August 2022

Very understanding & efficient.
Teresa Higdon - 9th August 2022

Clear advice and dealt with quickly.
Francis Cunningham - 30th July 2022

Availability to help and explain legal points, either face to face or in writing, promptly and clearly. Relating legal advice exactly to our family’s situation. Being supportive and connected. .
Jane Green - 1st August 2022

Andrea was a great communicator, very helpful and very professional. It has been a pleasure doing business with you
Anonymous - 30th July 2022

Zerin Mustafa was very helpful and explained very clearly the procedures. Communication by email to her was very prompt with her reply's.
Roger Applebee - 30th July 2022

Friendly and professional service.
Alan Hope - 29th July 2022

Andrea takes the time to talk through a number of different scenarios and provide detailed advice on various outcomes.
Anonymous - 29th July 2022

He gave me confidence which was very valuable as I was so far outside my area of expertise.
Marylynne Lolley

Everyone on the team from the secretaries to all colleagues of Andrea were very helpful and pleasant. Andrea was very accommodating with a zom call that was proving difficult. I appreciated the pleasantness and the speedy communication and speedy task done.
Anonymous - 2nd July 2022

Understanding what we wanted. Good guidence without pressure. Character and personality that made us feel comfortable and confident in what was being suggested. I never give an excellent as it leaves no room to improve. The service that we got came as close to excellent as it could.
Anonymous - 16th June 2022

Chantae was an excellent communicator and extremely patient and helpful with the needs of my elderly mother. By coming to the care home and talking us all through what was going to happen we were instantly put at ease. She is a huge asset to your company and I would use her again without a second thought. Her services were worth every penny in what has been a very stressful time.
Jean Clarke - 12th June 2022

I felt comfortable and happy to talk freely, I felt that I was definitely being listened to. Thank you.
Ruth Kingsley - 10th June 2022

Your representative listened to me about my requirements, then explained to me in detail the best course of action for me to implement; she was patient in addressing my many questions and was courteous and sympathetic in her answers having been informed that my dear wife had only recently passed away.
Anonymous

Friendly and professional service.
Anonymous

Everyone has been very helpful and informative
Anonymous

Good communication between client and solicitor. Emails and telephone calls always answered.
Anonymous

Clear and concise advice given after careful discussions.
Martin Crane

Very helpful. Removed stress.
Anonymous

Fast, friendly and efficient
John Sumner Palmer

Prompt, polite, friendly and accurate service from Jo who helped me revise my will.
Barbara Heyda

Initially a very long conversation with Jon Andrews...after my husband died....for advice re: probate etc. SO helpful, and supportive....and no charge despite nearly an hour on the phone. Then dealt with By Zerin for a new Will...as Jon was tied up at the time...she too has been excellent...kind, patient and efficient in every way. After bereavement did not realise how vulnerable one feels . Richard Saunders ( estate agent ) recommended the firm and I have been very impressed ..thank you so much for helping me at this tough time.
Diana Fewtrell

The experience was not intimidating and carried out in a relaxing and friendly environment.
Anonymous

Very clear and very quick
Lawrence Balfe

After looking after my parents' affairs and needs in later life I wanted to find a solicitor, who specialises in working with older people , to help us arrange our wills. I was very pleased we found Allison, who is so knowledgeable and professional but also very approachable and caring. We were listened to and sensitively guided through the process of planning for the future in our financial and well being needs. Our questions and requests for explanations were always met with patience and clear information and advice so we could make decisions carefully and we were never rushed to do this. Thinking about a time when you may lose your Independence, or your health is failing, can be uncomfortable but Allison and her team handled everything in a very thoughtful and supportive way. It was a very positive experience, enabling us to feel confident we have the right things in place for our later life so we can enjoy our retirement.
Elaine Britton

Oliver was friendly, professional and patient and could not have been more helpful.
Sandra Westmoreland

Professional and smooth.
Ian Medhurst

Mr. Evans was most helpful in constructing a Will and explaining inheritance tax.
Anonymous

Rhiannon was very speedy and efficient when dealing with us and revised our wills exactly in accordance with our wishes.
Leslie Charles Hooper

Robert assisted by Kirsty provide a 1st class service. Professional, knowledgeable and considerate. During a painful period in my loss and life they provided the care and guidance I needed.
Anonymous

Responses were always fast an informative.
Anthony Beavis

You listened to my needs and was very patient with me.
Jean Louch

I was listened to and was able to ask the questions that were r eally important to me, in a way I could understand in laymans terms
Anonymous

The interview was conducted efficiently, courteously and professionally. Communications have been well documented and explained to our satisfaction.
David Howe

Jo Claxton was attentive and articulate; she was also prompt to act and showed interest in my requirements
Michael Felmore

Andrea made everything very easy for us and and email me all the info telling me things U needed to do in a way I could understand, Jenny at the Edenbridge office has been very helpful as well and they have made my Mothers death a lot easier to deal with, they have been kind and supportive and very professional, thank you for all your help.
Michael Poupard

Very knowledgeable and efficient. All queries answered quickly. Nothing was too much trouble.
Anonymous

Polite ,personnel attention ,as I was not clear on what I could do with my situation and I received kindness and care in all aspects of making out my will under difficult times. Thank you to Oliver.
Anonymous

We had been recommended Colemans by friends and Oliver was extremely professional and was able to answer all our questions and queries. We both felt it was important to use a local company and we were delighted with the service provided, especially during Covid where nothing was too much trouble.
Anonymous

Welcoming, friendly & knowledgeable staff who make you feel at ease & treat you as an individual & accept you & your circumstances without judgement. Always happy to help explain if you're not sure of things.
Clare Boyling

Jon Andrews took the time to explain everything I needed to know.
Anonymous

Friendly, informed and I was treated as an individual.
Yvonne Burnett

Mahreen provided very clear information about the preparation of my will and LPAs.
Anonymous

Thank you for making my problem clear and explaining how I could understand the situations if I chose to make alternative ones. Thank you again!
Susan Platts

Our seriously out of date wills were renewed despite Covid-19 restrictions via one Zoom meeting.
Gordon Sinclair

Dear Alison, This is just a note to say, on behalf of my sisters, thank you for all your help in getting my mother’s Will sorted and finalized. I never knew it would be so complicated and time consuming. You must be worth your weight in gold. Hoping you stay Covid free and thank you for everything once again.
Mrs D

Dear Alison, Thank you very much for all the work you have completed for us, you have been absolutely first class. Take care and look forward to working with you again sometime.

Allison Tompkins Hi Allison, just thank you for being such a tower of strength!
A.P.

Good enough to spend time answering a couple of questions from me by e mail and in a really helpful detailed way. Will definitely use them in any future legal matters.
Richard Jenner

I would certainly recommend this company . I do not how I would have coped without their help . I used them for the selling of my mother’s property and for our wills. They were very understanding and patient with me and made the whole process go smoothly for me.
Trevor Frost

Dear Allison I just wanted to let you know that after some months we have completed the sale on my Mother’s house. Thank you very much for all your work on our ‘Variation of Will’ request and for your patience with our questions and queries.

Dear Anita Please accept my sincere thanks for all of your assistance and expertise regarding tax issues. As you can imagine, it is a huge relief that these matters have finally come to a rather positive conclusion. Your persistence, expertise and patience were certainly invaluable during this process. Once again, thank you for all of your help and guidance.

Many thanks and praise to Oliver Nelms at Colemans , where he handled my case in a sympathetic and professional manor throughout the whole process. I would definitely use your expertise and kindness again and would not hesitate recommending you to anyone .
Dave Morrison

Having worked closely with Colemans for many years, I can highly recommend them for both Conveyancing and Wills & Probate. As a long, established firm in the town they rely heavily on their reputation and we have always been highly satisfied with the service provided.
Josh WickWar

Eve is very professional yet personable and our meetings have left me reassured and confident in the proceedings.
Anonymous - 1st July 2023

Prompt response to my request.
Anonymous - 17 May 2023

Tina is very professional and fabulous at her job. Would highly recommend Tina to anyone who needed her expertise.
Anonymous - 15 May 2023

Zanariah was very friendly and helpful, she put up with my inability to understand some of the legal process and put up with my ex-husbands solicitor being very rude to her on several occasions.
Lesley West - 26 April 2023

The readiness to help and the speed in addressing my needs and concerns. I found Ms. Jones to be a very experienced, thorough, dynamic, and dedicated lawyer. I appreciate her very much. Thank you.
Anonymous - 17 April 2023

Eve is a pleasure to deal with. Professional, compassionate and caring in her approach.
Anonymous - 6 March 2023

Tina was very helpful and thoughtful and helped me one difficult time.
Angus Newton - 17th February 2023

I found Tina extremely understanding of a very sensitive and difficult situation I placed in. Tina very pleasant and helpful. I would like to think she is a very valued member of the team at Parfitt Cresswell.
Anonymous - 12th February 2023

Dealing with Sharon Micuta about such a complex and serious matter was a very pleasant experience, remaining professional but at the same time friendly.
Alan Wills - 8th February 2023

Very helpful and knowledgeable service. If we need further help will return.
Anonymous - 5th February 2023

Elizabeth managed me through an incredibly difficult situation seamlessly with good direction.
Bianca Moorby - 18th January 2023

Eve has been excellent at helping me with my continued case. She responds quickly to my queries and writes letters I feel represent my wishes. Thanks!
Anonymous - 8th January 2023

Tina provided excellent communication throughout and always responded quickly.
Anonymous - 12th December 2022

Careful listening, empathy and prompt responses. I was kept up to date all the time. Thank you so much Tina
Sulakshana Lallchand - 3rd December 2022

Tina has been amazing since day one. Approachable and friendly.
Alex Ryell - 15th November 2022

Friendly and professional. Made the whole process very easy.
Anonymous - 5th November 2022

Ann is very sympathetic & patient with me. Good advice.
Anonymous - 11th October 2022

Good advice and preparation.
Anonymous - 24th August 2022

Efficiently getting back to you, clear communication and friendly and overall extremely helpful.
Jaime Cummins - 23 August 2022

I found Sharon very easy to talk too and Understanding.
Anthony Hobbins - 15th August 2022

Tina is a knowledgeable professional with empathetic understanding. She was a rock when I needed it most. I don’t intend to ever need her services again but if I do I would come straight back and won’t hesitate to recommend her to others.
April Richer - 29th July 2022

Tina managed what we came quite a frustrating case professionally and compassionately. She provided answers and correspondence very promptly and worked very hard to reach a resolution.
Sue Whelan - 28th July 2022

Sharon has provided/continues to provide in-depth information and knowledge for which I am very grateful.
Anonymous - 9th July 2022

Very professional and informative.
Stacey Ratcliffe

Simple straightforward advice presented in an accessible way. Contact (and therefore costs) kept to as necessary and when required.
Anonymous

Very prompt at replying. Karen West explained everything to me regarding my options with my Civil Partnership.
Jacqueline Mary Thurgood

ELizabeth is a real star! she is absolutely amazing in her knowledge of the Law as well as her experience. She gave me the moral support I needed at a time when I was most vulnerable with even being on the phone with me prior to the court case as I was such a bag of nerves at the time. Elizabeth has a way where she has been able to calm me down just before these court cases and has given me the guidance and support that I needed at the time. I am absolutely amazed with the service provided by Elizabeth.
Sausan Ahmed

The team were very responsive and flexible. As a non-resident of the UK we had some logistics issues but the team were able to quickly problem solve by thinking outside the box. Excellent service.
Darren Stock

Karen West was approachable and professional through out. She helped me to navigate through my divorce and answered my queries promptly.
Sarah Lucy Phillips

Eve was very helpful and was available for any problems that might have arisen by being at the end of the phone or by using email for correspondence..
Anonymous

Jo and Mandy were on hand to advise from the very start of the process of selling our house. Both have been very responsive whenever we've communicated (not my previous experience with a different solicitor) and I felt they were very much working with my interests in mind. Excellent service !
Timothy Watts

Elizabeth was helpful and extremely discrete and understood my needs.
Anonymous

After choosing Parfitt Cresswell to handle my divorce matters, I have found this company to be very open & transparent with the challenges that can come with instigating divorce. My solicitor, Zanariah Webster, has been very professional throughout a difficult 2yr divorce process, informing me of all correspondences & helping me to plan as best as possible for a fair & just outcome. Zanariah was able to perfectly match the right Barrister for my 2 court hearings & I felt assured that my interests were always at top of mind. I would have no hesitation to recommend this company for anyone having to go through a similar legal process.
Steve Morgan

I am writing this to share my experiences of working with Parfitt Cresswell as a firm and in particular my solicitor, Sharon Micuta. My divorce is finally coming to a close now but it has taken well over a year to get this far. I can honestly say without Sharon’s expertise and ‘Going the extra mile’ attitude to assisting me, I would have been totally lost in this stressful process long ago. Sharon has always been on hand to guide me through the labyrinth that is family law. My priority has always been making sure my dependants are looked after appropriately during and after the divorce itself. Whether in a face to face consultation, over the phone or on email, Sharon has always given me great guidance without ever forgetting that I am the client and I have choices. She was also always mindful that I had a limited budget. Many times, our conversations were in depth and complicated whereas on other occasions they may have been nothing more than a reassuring chat - either way, I always felt much better about things after speaking with Sharon. The case ultimately went to court with Sharon and her excellent choice of barrister being supportive and clear on the process at every step. I can not recommend Sharon and Parfitt Cresswell highly enough for anyone facing the tough journey through financial separation.
Jason Gaywood

Dear Eve, Thank you so much for taking time to speak to S on Thursday evening. You were absolutely lovely and really helpful. It was so much appreciated. All best wishes,
J.W.

Thank you Susan. And if I could say, from both Jane and I, a huge thank you for your excellent support throughout (we finally got there)
Anonymous

Dear Zanariah, Thank you so much for your hard work and support, and for helping me to successfully navigate the divorce process. I will certainly recommend you and the PC team to others.
D.D.

Sue Booth Thank you Sue, I will always remember how kind you were on our meeting! I feel a lot stronger now!
J.A.

Sharon I would like to thank you so much for all your help, you have been amazing. I can sleep at night knowing I have done my best for my Children. Thank you for your non bias opinion and your great communication. You have made this rather stressful time a lot easier to deal with. If anyone ever asks if I know any good solicitors I'll be sure to point them your way.
Ron .F.

Zan Thank you for all of your care and attention, both before and after your maternity leave. I appreciate it and have enjoyed working with you on my matter. Your advice has always been clear and well considered.
Anonymous

I can honestly say that without Sharon's expertise and 'going the extra mile' attitude to assist me, I would have been totally lost in this stressful process. Sharon has always been on hand to guide me through the labyrinth that is family law. Whether in a face to face consultation, over the phone or on email, Sharon has always given me great guidance without ever forgetting that I am the client and I have choices. I cannot recommend Sharon and Parfitt Cresswell highly enough for anyone facing the tough journey through financial separation.
Anonymous

Dear Sharon, Thank you for your continued support during family proceedings. When I first visited Parfitt Cresswell I had no idea of the family court system and felt overwhelmed and scared for the future. You have been a tower of strength and advised me diplomatically and in a caring manner at all stages. Thank you for making a very stressful part of my life bearable. I wholeheartedly recommend Parfitt Cresswell.
Anonymous

Eve was very helpful and was available for any problems that might have arisen by being at the end of the phone or by using email for correspondence.
Anonymous

Dear Eve,   Thank you so much for taking time to speak to S on Thursday evening. You were absolutely lovely and really helpful. It was so much appreciated. All best wishes.
J.W.

Effective communication.
Gethin Jones - 18th September 2023

Excellent service and really helpful.
Anonymous - 15th September 2023

The team are always cheerful and ready to help. Response to calls and emails is always quick and courteous. We wouldn’t use anyone else.
Mark Grimshaw - 13th September 2023

Jo Martin has dealt with several buy and sells for me. She has dealt very well with all of them even when things have not gone smoothly. Excellent communication skills and 100 percent efficient,. Always felt I could rely on her. Mandy was great too.
Anonymous - 11th September 2023

Miss LI is very experienced, very helpful.
Yeung Ming Chu - 8th September 2023

Great to work with.
Wendy Vale - 5th September 2023

Quick, efficient and friendly service from the whole team.
Anonymous - 4th September 2023

Always helpful and Bea and her team are just great thank you.
Clare Pemberton - 31st August 2023

Good communication and local offices. Felt that if necessary I could speak to Sharon but otherwise emails responded to very promptly.
Anonymous - 30th August 2023

Personable, efficient, knowledgeable service. I feel Jackie listens and is able to navigate the right path in complex matters.
Ronald Elkington - 24th August 2023

I found Bea to be very helpful with her advice and knowledge in dealing with the sale of our current property and the purchase of 2 properties. Two of which will be completed on Friday 1st September - just waiting on a confirmation date for the 3rd property.
Ann Cassidy - 24th August 2023

We have been loyal with the firm for the last 30+ years and are very happy with the service, always received feedback and prompt action.
Lalita Prajapati - 23rd August 2023

Accessibility and communication excellent. Outstanding professionalism.
Urszula Wanda Adach - 23rd August 2023

Well organised.
Anonymous - 22th August 2023

Mark is so thorough and always quick to reply to our questions and queries, the whole process has been very smooth.
Gregory Sugden - 20th August 2023

A very patient solicitor, who sorted problems out when we changed our mind about a house purchase mid conveyance. Really excellent service from Jo Martin, whom we felt was really 'on our side'. Thank you so much.
Anne McDonald - 18th August 2023

Mark listens very well to our needs and questions, is proactive, takes the time to explain particular situations, guides very well through the process and provides us with the information we need to make important decisions.
Anonymous - 15th August 2023

Extremely polite and very professional.
Ian Fisher - 14th August 2023

Guidance and advice we valued very much.
Anonymous - 13th August 2023

Courteous and prompt response.
Anonymous - 11th August 2023

Mark was always available, extremely helpful and provided very clear answers to any questions we asked him.
Anonymous - 11th August 2023

Pleasant and immediate response.
Anonymous - 10th August 2023

All my messages were replied to very promptly, Mark explained things clearly to me and helped me understand things, was kept in the loop with the process and how things were progressing throughout.
Alexandra Clarke - 7th August 2023

Made all the jargon I didn’t understand very simple and the ladies that acted on my behalf were human and sympathetic to my needs at a horrible time for me and my family.
Sarah Best - 7th August 2023

It was attentive, supportive and efficient.
Anonymous - 2nd August 2023

Throughout the process of my house purchase, Sharon walked me through the key next steps that I needed to focus on, which I found extremely helpful in understanding what I needed to do by when. Her reports were thorough while remaining comprehensible for someone not in the weeds of legal detail, and I particularly valued her advice on the issues I should prioritise resolving before proceeding. She was also robust in defending my interests with the other parties over this period.
Anonymous - 2nd August 2023

Very helpful and explained everything thoroughly.
Anonymous - 30th July 2023

Good friendly advise prompt response.
Wendy Vale - 20th July 2023

Timely and efficient. Too many solicitors need to be chased by the clients. I only needed to do this once, and the reply was quick and clear as to the hold up. Very good.
Andrew Smith - 10th July 2023

Mark was thorough, professional at all times helping us through the process.
Anonymous - 5th July 2023

Jo Martin was as always very good at her job . She never disappoints .
Elsa Reynders - 6 July 2023

Jo Martin kept me up to date with the Variation of Deed process which was quite trying at times with the current freeholder and his conveyancer taking a long time to provide information. I recommend Jo and a shout to her assistant Mandy Hinton.
Anonymous - 6 July 2023

Have been kept up to date with all proceedings and when asking questions these have been explained fully.
Anonymous - 22 June 2023

Good communication.
Anonymous - 17 June 2023

With a single personal meeting we created the draft lease extension criteria. We moved forward via emails with minimal "fussing, tooing and throwing". Very Satisfactory.
Anonymous - 14 June 2023

We have used Copley Clark for all our legal requirements for years - always good service.
Anonymous - 13 June 2023

Prompt replies to my emails. I would recommend Miss Lim as an efficient and knowledgeable lawyer. She communicates with us (my husband and me) in our native language when we do not fully understand legal terms.
Anonymous - 6 June 2023

My client relationship with Mark Morton is what would make me recommend you. Mark goes above and beyond to provide an excellent service. He obviously knows his subject and is excellent at keeping in touch both with me and other parties concerned and explains all the legal matters in an easily understandable manner. I would have no hesitation in recommending him to anyone and in fact he was recommended to me by my daughter and fiancé as an excellent solicitor after he helped them through their own house purchase.
Catherine Brown - 1 June 2023

Very approachable, friendly, helpful in all respects Thank you.
Anonymous - 30 May 2023

I have had excellent service from both Jo Martin and Mandy Hinton and they have kept me updated throughout the impending sale of my property.
Anonymous - 29 May 2023

Tina Hylands and her team were excellent.
Sasha Johnston - 28 May 2023

I was happy with the services of Hilary Palmer.
Anonymous - 27 May 2023

My experience with Mark was that he was very professional and easy to talk to. He understood what was needed and acted promptly. I will definitely have Mark represent me for legal services of Copley Clark again.
Karen Cini - 26 May 2023

Very very helpful
Pasang Sherpa 18 May 2023

Excellent prompt professional service.
Brian Hammond - 15 May 2023

Gwen has been very responsive and helpful all along. She answered our queries patiently and professionally
Anonymous - 15 May 2023

Mark was contactable, professional and easy to speak to. Mark made the whole (long) process manageable for us. Thank you.
Anonymous - 11 May 2023

Quick useful attention to any query raised.
Ernest Burns - 10 May 2023

Bea Campbell listened dealt with things quickly was easily contactable on phone and email. She kept us fully informed and was a joy to deal with. She coped magnificently with our buyers v awkward and unprofessional solicitors.
Sally James - 10 May 2023

From my first conversation with Steve it was apparent his knew exactly what I needed to be carried out to deal with a commercial property matter. This was the first time I spoke to someone who I had confidence in. His communication was great and he helped me understand the process throughout. A huge thank you for making the end of a long and traumatic probate/inheritance triggered situation pain free and simple.
Jennifer Price - 10 May 2023

Communication was very clear and consistent so I was aware of the progress being made and the next steps required. Also I got very quick and helpful responses to any queries I had.
Anonymous - 10 May 2023

Found that we were treated like individuals and were dealt with in a very kind and caring way.
William Burnett - 2 May 2023

Good advice, nice communication & quick response.
Anonymous - 2 May 2023

With not having any past experience or knowledge in a legal matter of this kind, Hilary made us feel very comfortable and confident. She was very approachable and kept us informed throughout the process. Our experience with Hilary was excellent and we would not hesitate to instruct her again or recommend her to others.
Anonymous - 30 April 2023

Always responding to emails and calls quickly.
Anonymous - 28 April 2023

Excellent communication. Kept us updated throughout. Always responded to calls and emails. Was appropriately pushy with the other party when required.
Anonymous - 25 April 2023

Mark and Mary were both available to speak with when we needed to and they responded to emails in a timely manner. We were able to complete the sale of our property in what we felt was a short time period and we are very grateful to both Mark and Mary for helping us to achieve this.
Anonymous - 20 April 2023

Mandi (Jo Martin's assistant) kept us informed all through the process.
Paul Hersom - 17 April 2023

All the staff have been helpful, knowledgeable, and friendly. Each enquiry has been responded to quickly. Overall, a professional and welcoming service.
Ian Lucas - 19 April 2023

Initial advice received, prompt response to queries and value for money.
Anonymous - 17 April 2023

Gwen and her team were super efficient, very friendly and professional. Communication was excellent and I was very comfortable asking questions about things I didn’t understand. Visiting the office was easy and their receptionist was very nice.
Jean Clarke - 14 April 2023

Mark was very professional as well as Paula. They took away the stress of buying a house. Highly experienced.
Tracy Stanton - 14 April 2023

We had very short timescales, 4 weeks to do the house conveyancing. My brother was in Canada and I was on holiday in Jordan. I was very impressed that it was all pulled together on time with these barriers to communications. Easy to communicate by email and phone when required.
Victoria Jane Murphy - 12 April 2023

Professional and reliable.
Anonymous - 7 April 2023

I have bought and sold properties using Jo Martin for several years and she is unfailingly efficient, helpful and accessible. She is aided by the very efficient Mandy Hinton.
Nicolette Ford - 5 April 2023

Efficient and easily contactable.
Jeanette Sedgebeer - 5 April 2023

Helpful staff, professional and friendly.
Anonymous - 4 April 2023

Gwen Yanting Li provided me with excellent service, and kept me updated every step of the way. Every query was addressed almost in real -time and she was kind, courteous, and professional at all times. Couldn't hope for a better experience and I would definitely recommend Gwen to anyone. Massive thank you to Gwen for all her help.
Grazyna Black - 4 April 2023

Everything that was required to be done to sell my house was done efficiently and as quickly as the process allowed, thankyou
Neil Paterson - 3 April 2023

Ease of process.
Anonymous - 3 April 2023

It was a pleasure to deal with Gwen, She is very professional and made selling my Mother's house very easy. I will definitely recommend her to Friends and Family.
Anonymous - 31 March 2023

Thank you to mark he was brilliant from start to finish.
Anonymous - 29 March 2023

Sharon's professional manner and prompt attention to resolve queries has been outstanding.
Derek Coleman - 28 March 2023

Bea Campbell has been very helpful with all my questions.
Anonymous - 27 March 2023

Courteous , prompt knowledgeable service.
Anonymous - 27 March 2023

Good communication and very responsive.
Anonymous -14 March 2023

Helpful, experienced, competent personnel in all aspects of support to date.
Anonymous - 12 March 2023

Work was completed in a professional manner and I was kept informed at all times
Harji Laxman Vekaria - 12 March 2023

I have been a client of Jo's for over 5 years and she is consistently excellent. She is accessible, responsive, measured and knowledgeable. Mandy provides sterling support. I have no hesitation in instructing Jo again or recommending her to others.
Philip Thomas - 12 March 2023

Efficient, trustworthy and friendly service: Jo and Mandy are both experienced, knowledgeable and very good at what they do.
Anonymous - 10 March 2023

You always returned my calls queries in a timely manner.
Studio V Properties Ltd - 8 March 2023

Timely update & information.
Anonymous - 4 March 2023

We were kept updated with progress of our sale.
Anonymous - 3 March 2023

The level of expertise was fantastic. I was listened to , I was reassured and felt very secure and looked after. My fears were allayed ,I was given hope and was guided through a very tense time which was awful for me but Hilary Palmer looked after me with great efficiency, kindness and humanity. She is the best!
Thomas Sheehan - 2 March 2023

Clear communication & prompt reply to queries. Polite & knowledgeable.
Anonymous - 2 March 2023

Mark was unfailingly helpful and responded very promptly to al queries. We had a complicated issue to deal with (buyer exchanged, but failed to complete on a house purchase) and Mark helped us every step of the way. Could not recommend him more highly..
Anonymous - 26 February 2023

The process was handled professionally and there was excellent communication throughout.
Eric Clemming - 25 February 2023

Polite professional service.
Anonymous - 14th February 2023

The legal advice was very sound.
Eric Clemming - 10th February 2023

All questions were answered very quickly and the information needed in a straightforward way. Everyone seemed very friendly and kind.
Anonymous - 9th February 2023

Mark was brilliant, very clear when explaining legal papers. He always kept you informed and rang if he needed to ask us anything. He was a pleasure to deal with and we would come back to him in the future if we needed anything legal to deal with. Thankyou. Mr & Mrs Cottee
Denise Cottee

Mark Stocker did exactly as we wanted him to do. Thank you.
Anonymous - 6th February 2023

The solicitor provided careful and enthusiastic counsel.
Anonymous - 30th January 2023

Very good service.
Anonymous - 29th January 2023

Simon, Paula and the team are just fantastic. Our sale and purchase went through so smoothly and quickly without any issues.
Nicholas Graefe - 30th January 2023

Good explanation as to what would be best action.
Anonymous - 27th January 2023

Provided help, advice and support during what was a difficult and protracted house purchase transaction.
Anonymous - 27th January 2023

I did recommend my sister. She is very pleased.
Osman Alcici - 27th January 2023

Extremely helpful.
Anonymous - 23rd January 2023

All round good experience dealing with the company and simplifying two processes into one
Anonymous - 21st January 2023

Mark Stoker always answered any of my queries promptly.
Richard Evans - 16th January 2023

Your property team is working very efficient and considers the guests in everything. The above is my experience ,and I would like to say thanks your property team here. From Mrs Ung.
Jessica Ho - 16th January 2023

I don’t always like to communicate through emails so Steve will talk on phone and explain which is very helpful.
Anonymous - 16th January 2023

Extremely helpful and excellent service.
Anonymous - 16th January 2023

Sharon was able to put my mind at rest that she had everything under control.
Anonymous - 12th January 2023

Gwen kept me informed and defended my interests in quite a tricky purchase. You aren’t the cheapest but you provide a good value service.
Anonymous - 11th January 2023

Efficient & helpful. Used before and will use again.
Michael Hall - 1st January 2023

Timely, professional and efficient.
David Diggs - 31st December 2022

Best lawyer team I have ever seen.
Jinghui Sun - 27th December 2022

Mark Stocker was easy to communicate and provided expertise, friendly demeanour and dealt with the flat sale in the best possible way -- most appreciative of his concern and diligence in expediting the proceedings
Harold Campbell - 25th December 2022

Gwen is a very efficient and detailed in mind solicitor. She explained all the details and provided professional advices to me. I am pleased to recommend her to my friends for similar tasks.
Anonymous - 23rd December 2022

Answer phone calls quickly. On the ball
Carl Popping - 23rd December 2022

Very quick & helpful staff - Would definitely recommend.
Vikram Chodha - 22nd December 2022

Hillary impressed us with excellent communication and professionalism.
Anonymous - 19th December 2022

All done remotely and tech very intuitive. Mark has been attentive and responsive.
Anonymous - 18th December 2022

Mark was and still is very polite, friendly and professional
Jacqueline Chegwidden - 15th December 2022

Hilary always made me feel supported and listened carefully to understand me as I rambled on trying to explain my situation. It is a stressful situation and she made it easier. Very impressed.
Sara Smith - 14th December 2022

Ms Joyce Lim has highly appreciated with the professional attitude by the way she has worked on the conveyancing of the property I am buying, always ready to help with anything I don't understand regarding purchasing my new property. I would certainly recommend Ms Joyce Lim.
Doreen Eveleigh - 11th December 2022

Mark was great. He always responded quickly with helpful information whenever I had questions and got everything done totally stress-free.
Vicky MacKenzie - 8th December 2022

Mark was willing to answer every question, no matter how basic, and spent a long time explaining the terminology to me, and helping me to understand what to do at each stage. No matter how many times I called, he always answered the phone, or called me back promptly. He understood that our sellers wanted to move very quickly, so did all the work required as fast as possible, putting the buyer's solicitor to shame. I would heartily recommend Mark Morton to anyone who was planning to move house, and thank him for his cheerful and understanding nature throughout.
Anonymous - 4th December 2022

Mark is absolutely amazing, always keeps us up to date with progress and always replies to our emails very quickly, would never want to use anyone else again.
Gregory Sugden - 4th December 2022

Mark Morton was very professional and helpful throughout
Jackie Doble - 4th December 2022

Sound Local Advice
Anonymous - 1st December 2022

I found my solicitor Mark Morton to be friendly, approachable and very professional. He keeps me fully up to date with the sale/buy progression and reaches out to all parties involved.
Seamus Hackett - 30th November 2022

Very helpful and understanding.
Anonymous - 29th November 2022

Very professional and friendly service.
Andra Mulhern - 29th November 2022

It was longer than the seller has expected, but the service was smooth and professional.
Anonymous - 26th November 2022

Simon and his team are excellent. They provide clear direction and guidance and are very happy taking a team approach to the speed of a transaction!
Anonymous - 25th November 2022

Everything was carried out with speed on eventual response from our loan provider.. Friendly and professional dealings with Mark made it a much easier process to which we are very appreciative.
Anonymous - 25th November 2022

I thought Mark was very communicative. Always took or returned my calls.
Betty Woodham - 25th November 2022

Bea took on the sale of our mother's house at very short notice and with a tight timescale - which in the event turned out to be even tighter than we had been led to believe. My initial contact was responded to within an hour and all the documentation was swiftly provided and clearly explained. when I did experience difficulty with one aspect I got really helpful advice over the phone. Bea achieved the deadline, despite one or two challenges along the way, and provided a very efficient service. I also consider it to be very good value for money.
Anonymous - 23rd November 2022

I am not legally minded so I need fast accurate advice and that is exactly what I got - thank you
Gerald Willis - 22nd November 2022

Prompt response and progress updates.
Anonymous - 19th November 2022

Polite, understanding and honest
Bernard Cooper - 19th November 2022

Mark kept me informed at every stage of my property sale nothing was to much trouble for him. He is very professional and a valuable asset to Copley Clark.
Susie Johnstone-Lee -14th November 2022

I have used Parfitt Cresswell 4 times now. My son and me will be using them again next month to do our wills. I have complete trust in all they have done for me and they don't charge the earth. I really think they are the best. There caring and friendly.
Sheila Garvey - 13th November 2022

Jo and Mandy did the conveyancing for us and we very professional and got the work done on time. Jo answered all our questions and gave really good advice.
David Cobden - 7th November 2022

Jo and Mandy did the conveyancing for us and we very professional and got the work done on time. Jo answered all our questions and gave really good advice.
David Cobden - 7th November 2022

Mr Mark Morton - Very understanding, will be choosing him for all our services. Fantastic, very understanding.
Anonymous - 7th November 2022

Just a fab service!
Bernadette Brooks - 4th November 2022

Ms Joyce Lim was helpful and provides good advice.
Anonymous - 1st November 2022

Just super efficient and knowledgeable!
Bernardo Da Silva - 1st November 2022

Good communication.
Anonymous - 1st November 2022

The whole move from start to finish was completed in 5 weeks, excellent service very pleased.
Anonymous - 30th October 2022

Bea kept us fully involved and dealt with the matter efficiently and effectively
Stephen Mann - 25th October 2022

Sharon Callery provided a professional service and kept me informed at all stages in a protracted and difficult sale of this property.
Kenneth Smith - 24th October 2022

The process was very thorough and I was kept informed of progress being made. My enquiries were dealt with promptly.
Anonymous - 23rd October 2022

Mark Morten has been very informative and is very good at listening and feeding back clear answers to myself which has helped me to understand the whole process. I find him very professional and personable - easy to communicate with.
Anonymous - 21st October 2022

Bea Campbell at Copley Clark Solicitors dealing with my house purchase. We were recommended by family friend for Copley Clark Solicitors. Bea ensure my best interests at all times. I cannot recommend her or Copley Clark Solicitors highly enough, without any hesitation. I would encourage anyone to engage them and indeed if I should ever need further conveyancing services I won't even think twice as to who I would use. Outstanding service, exceptional levels of communication, that is what I got from Bea and Copley Clark Solicitors.
Dhiren Sahu - 18th October 2022

Our questions were always answered quickly.
Wendie Morley - 18th October 2022

Now used Mark on 2 house sales and he is 100% professional. Always polite, clear and congenial.
Lesley Thornby - 18th October 2022

Sharon was always calm and clear even when I was stressed - excellent thank you.
Anonymous - 17th October 2022

Colemans have been efficient as usual and endeavoured to meet our needs as well as possible in some frustrating circumstances.
Anonymous - 17th October

Sharon was helpful, friendly and supportive throughout the transaction.
John Everard - 15th October 2022

Excellent service.
Davina Hyde - 14th October 2022

Mark worked really hard to get us to exchange. It was very challenging but as there was very little communication for buyers solicitors. Thank you
Diane Mace - 6th October 2022

We were dealt with professionally and competently and kept well informed.
Carolyn Hall - 3rd October 2022

Sharon was knowledgeable and friendly, as well as unflappable and readily available by phone. She was ready to answer queries by phone straightaway. I much appreciated this when I was panicking over 1 or 2 issues. Her communication was clear and she kept me informed.
Anonymous - 3rd October 2022

Efficient and friendly.
Anonymous - 2nd October 2022

Attention to detail and professional advice.
Amy Asinu Leaning - 2nd October 2022

Good communication and kept informed of progress. All questions answered clearly.
Anonymous - 29th September

Good communication and kept informed of progress. All questions answered clearly.
Anonymous - 29th September 2022

I have used your company for many years and never had any problems, so I have no need to change company.
Christopher Newington - 25th September 2022

Sharon was easy to contact and grasped the matter quickly. Not very straightforward and beyond the free conveyancing service offered by the building society. Will use again when possible, and can recommend to friends Thanks Paul
Paul Pearce - 24th September 2022

Answering the phone. Clear decisions. Helpful answers.
Anonymous- 24th September 2022

Very Happy
Bujar Gjoka - 24th September 2022

Everything went exceptionally well till now. The work from the solicitor is yet to be completed. I can provide a feedback when it is finished.
Bobby Philips - 23rd September 2022

Provided information in an easy to understand way.
Anonymous - 17th September 2022

I have used Parfitt Cresswell for the third time now they have been efficient knowledgeable and most important caring and kind.
Sheila Garvey - 9th September 2022

A very difficult conveyance with obstacles at every turn. Mark handled a difficult job very well.
Christopher Mundy - 5th September 2022

Good, prompt communication. Informative when needed. Professional and friendly attituded. Thanks
Anonymous - 5th September 2022

Truly professional service
Michael Sambrook - 29th August 2022

Professional service.
Neil Walker - 29th August 2022

Friendly, helpful & personal service.
Anonymous - 24th August 2022

Paula Eason who actually did all the work for us and is Marks assistant in this legal work was exceptionally good. Paula always responded to any email to herself or Mark and copied to her within minutes. Any time we telephoned Paula she answered immediately and was very helpful to us. We can recommend Paula Eason to anyone selling or purchasing a property to execute their conveyance for them.
Anonymous - 23 August 2022

You are marvellous Many many thanks for your wonderful and prompt help with this troublesome sale We are so pleased that it is now completed. We will keep in touch with you in the future Keep well and that lovely sense of humour Very best wishes
Anonymous 19th August 2022

Everything was done well and on time.
Anonymous - 19th August 2022

I have been dealing with Copley Clark since 1980 which I am intending to continue for many more years to come.
Abdul Malhar - 19th August 2022

Able to speak to Mark at anytime especially when I was concerned about what appeared to be a problem.
William Apted - 17th August 2022

Always prompt and courteous.
Anonymous - 17th August 2022

Very understanding as always and very happy to give good advice. I have been with the company for many years. And will continue to be a client.
Anonymous - 16th August 2022

Reliable, speedy, professional and reliable . Personable and friendly.
Anonymous - 13th August 2022

Simon was very approachable and had a very pleasant way about him and also very knowledgeable. Paula was also very, very helpful.
Anonymous - 9th August 2022

Prompt and efficient responses to enquiries.
Anonymous - 9th August 2022

Great solicitor will definitely use again Mark Stocker done amazing job.
Zac Johnston - 7th August 2022

We have a very good relationship with Hilary Palmer, Hilary is always professional, keeps us informed and responds promptly to our requests for support, advice etc.
Anonymous - 27th July 2022

Friendly helpful and efficient and speedy responses.
Anonymous - 23rd July 2022

Paula (Simon Bacchus' assistant) is a star! She made the whole (messy) end of the process so much easier than it could have been and put in a lot of extra effort to ensure that everything happened. If I ever move again (god forbid!) I hope Paula is around!
Anonymous - 25th July 2022

I found Mark to be very approachable and helpful and the passing of information from my local office to his seemed to work well.
Susan Burns - 20th July 2022

Bea was helpful, understood our position. Always responsive and clear in her communication and answered questions we had that were helpful even if not strictly part of her mandate.
Anonymous - 18th July 2022

Joyce Lim is an incredibly thorough solicitor whom we fully trust and will continue to recommend.
Jessica Tang - 3rd July 2022

Mark and Susan were both great. Kept in communication throughout and answered all my queries including some i didn’t know I should be asking
Anonymous - 3rd July 2022

Bea was extremely professional and has answered all our questions, she has guided us all the way through our house purchase process. Our sale is still ongoing but we have every confidence Bea will sort this out successfully.
Patricia O'Brien - 28th June 2022

Hilary was very professional in everything, Very easy to talk to and very efficient in everything she did, It was a pleasure having her on MY side
Susanne Letailleur - 27th June 2022

No fuss, quick turn around and smooth experience!
Anonymous - 21st June 2022

Bea was friendly and efficient and good value everything was written out clear. She would take our call when we had a question.
Anonymous - 20th June 2022

Sharon Callery is your best asset. She is always helpful, always answers the phone and I have total trust in her.
Colin Payne 18th June 2022

Our solicitor was unfailingly polite and helpful, providing excellent advice at all stages of the process (a house sale), quick to respond to queries and always on top of the facts. Would recommend.
Thomas Fuller - 14th June 2022

Any dealings I have had with the Company have been handled highly efficiently in a friendly manner. Most impressed.
Jane Kennard - 9th June 2022

Super efficient from start to finish.
Anonymous

From start to finish, you were fantastic. Your communications were clear and precise and you were always at the end of a telephone if we had any queries. The whole experience was made so much easier because of your professionalism and knowledge and your understanding of what can be a very stressful time but you made it a very easy and straightforward process. Thank you so much.
Anonymous

When I had a query Sharon was quite quick to respond. The paperwork I received explained everything very clearly.
Anonymous

Bea Campbell was always responsive to our needs despite all the challenges of working from home and, no doubt, being awash with other work. Her optimism and sense of humour carried us through. She has been one of the few bright spots during this long stressful process. Many thanks
Jonathan Grant

Always proactive and helpful and made the entire process stress free. Plus available when I needed to discuss something.
John Press

excellent communication and advice.
Christine Chick

Friendly cooperative staff with excellent knowledge.
Graham Massey

Everything was good about the experience. I’ve used you several times now and you’ve been outstanding every time. Thank you.
Beverley

Excellent communication and management of the sale process.
Paul Philand

Good communication, helpful staff.
Andrew Peto

Extensive knowledge, friendly advice and being regularly available when we had any concerns.
Anonymous

Down to earth and practical advise that I can understand.
Anonymous

Always welcomed in the office. No judgement on my mistakes. Understanding of level of knowledge so appropriate language used.
Anonymous

Steve was calm and clear which is just what we needed when we were faced with a situation, not of our making, that troubled us greatly. Thank you Steve.
Anonymous

Made it all easy and was a pleasure to deal with . Whole process made easy.
Russell

Your staff were approachable, helpful and efficient.
Jillian Bell

Great communication Very prompt.
Karen Barwick

We greatly appreciated the high level of communication at every stage of the conveyancing process along with the sound professional advice and sensitive personal approach and commitment from Paula Eason (Simon Bacchus' Assistant). All of which made the difficult sale of my mother's house a manageable experience for her. Asa family we have used Colemans for personal and business transactions over many years; will continue to do so and cannot recommend their services highly enough.
Chloe Wilson

Derek always responds quickly to any queries we have and has worked efficiently with our sale and purchase
Anonymous

Mark Morton was very responsive, explained things clearly and made the process less stressful. We wouldn’t hesitate to recommend Mark.
Anonymous

Personal and attentive care above and beyond. The best legal experience I could ever ask for.
Anonymous

Hilary gave us great advice in an easy to understand form. She was also quick and efficient with comms and actions. Thanks Hilary!
Anonymous

Derek dealt with our business quickly and efficiently explaining each step of the process as we moved forward. It was a pleasure to have him working on our behalf.
Jane Turner

From day one and until the end Derek Thompson and amber was excellent through honestly just stuck for words brilliant service thank you
Barry Weirich

Quick, efficient and answered the phone. It's been the best experience to date with a solicitor. Highly recommended
A Hoyle

Prompt response to any queries and very efficient dealing with any problems
Anonymous

Jo and Mandy were on hand to advise from the very start of the process of selling our house. Both have been very responsive whenever we've communicated (not my previous experience with a different solicitor) and I felt they were very much working with my interests in mind. Excellent service!
Timothy Watts

Simon and Paula we're both great and kept us updated when it was needed. We would definitely use the firm again in future.
Katrina Chantler

Simon and his team were great - always happy to answer any questions and very proactive and kept us updated throughout the transaction and ensured that we reached completion as quickly as possible.
Anonymous

Good availability and communication,
Anonymous

Excellent communication, just got on with the job(s).
Anonymous

10/10, you delivered as we agreeed
John Crane

Stephen is the ultimate professional and very approachable Made all very easy.
Chai Cafe Limited

10/10 Hilary was absolutely fantastic throughout the whole process of me getting my shop.
Victoria Corcoran

10/10 Simon Bacchus is an extremely capable solicitor.
Anonymous

It was a very busy period for conveyancing solicitors and despite delays by the solicitors acting on behalf of the purchasers of our property Simon pushed for responses and was proactive in working to a speedy exchange.
Anonymous

Derek Thompson is an excellent solicitor. I would highly recommend him. His assistance provide him with good backup.
Anonymous

The level of detail we obtained from Bea Campbell was excellent. We completed our purchase in an extremely timely manner and had 100% confidence in what we were being told and what action we needed to take.
Anonymous

The efficiency in which any questions are dealt with and the speed in which they are responded to is excellent.
Anonymous

Very helpful and knowledgeable. Paula (Simon's secretary) realised we had to move my 82-year-old mum quickly. Any questions I had were answered clearly. I was happy to pay for an excellent service that delivered – very knowledgeable and empathetic. Paul Eason was amazing. She worked hard for me. We often spoke out of hours. She always made time for me, brilliant! Also, Susan Clark was so kind and helpful during completion. What a team!
Jayne Hillsden

Always a patient voice available. No question too small or unimportant.
Eleanor Hayler

Efficient, proactive in securing exchange and completion. Because the particular circumstances of this property purchase required a very fast timescale for exchange, our solicitor was able to me this deadline with very little prior notice.
Alan Jones

The process was handled very efficiently. Given the constraints of Covid-19, your service was excellent. Full of confidence in advice received and timelines of action taken. Appreciated the friendly positive attitudes.
Keith White

Smooth transaction – quick. Paula Eason, Simon Bacchus assistance was excellent. She made the whole experience even better than expected.
Carol Smith

The service I have received was first class. Kept me informed every step of the way. I have already recommended to friends. So much so that I have a purchase going through now and another sale & purchase at a later date.
Lisa Longworth

Fab service as always! We have used Copley Clark three times in total each time for moving home! An extremely professional and trustworthy company! Highly recommended the Banstead branch especially Bea and her assistant! Josh and steph
Stephenie Burgess

Used Copley Clark for conveyancing on selling my house and buying the new one. I have used these solicitors in the past as they have been excellent and they didn't disappoint. Excellent service, professional and hardworking.
Karen Jones

This was easily the least stressful conveyancing process we have ever experienced. We would not hesitate to recommend Copley Clark solicitors to any person or business acquaintances.
Ron Colverson

Used for house sale. Very efficient and professional service. Would not hesitate to use again.
Steve Kay

I have been very pleased with the service I received from everyone involved during these difficult times. It has been a joy to deal with solicitors that actually do what you expect and look after your interests promptly and expertly. My experience with previous solicitors was entirely the opposite.
Mr .H.

Dear Simon, May I also take this opportunity to thank you for all you have done in the negotiations in the sale of our late father's house - both Bruce and I have been extremely impressed with your professionalism and thoroughness.
Anonymous

Dear Simon, Many thanks for everything, you and your company have been extremely efficient and it has been a pleasure to deal with you.
Anonymous

Got what we asked for at short notice.
Dean Collins - 4th September 2023

It was a good experience.
Anonymous - 4th September 2023

Ease of use and steven cook was excellent.
Anonymous -31st August 2023

Good straightforward advice.
Anonymous -31st August 2023

Prompt service and clear advice.
Anonymous - 30th August 2023

Hilary is very responsive, and I have high confidence in her. I feel she is on my side whilst providing sensible advice.
Anonymous - 30th August 2023

Great response, listened to my concerns giving excellent advice which was communicated clearly and promptly.
Karen Higgs - 30th August 2023

Professionalism, prompt advice and overall good service.
Anonymous - 30th August 2023

Lydia, provided clear and concise information to enable to understand the process of my termination of employment. A simple process.
Frances Jackson - 2nd August 2023

Everything was perfect!
Anonymous - 2nd August 2023

Very understanding and know what you're doing money well spent.
Anonymous - 1st August 2023

Clear information.
Anonymous - 23rd July 2023

Martin is always responsive and on top of the issues he is helping me with. First class solicitor with a great client first attitude.
Anonymous - 20th July 2023

Good clear advice, very professional, understood the timeline needed to work to, transparent, speedy service.
Anonymous - 2nd July 2023

Prompt, polite.
Anonymous 2nd July 2023

My solicitor Lydia is very good.
Jay Ghandili -28 June 2023

Our Family has been using Parfitt Cresswell / Jevons Riley & Pope for over 50 years. Individuals from your company specialising in a particular field. We have always been very happy with the service that they have given.
Anonymous - 22 June 2023

Lydia made me feel at ease and took the time to explain things to me so I felt comfortable and no question felt like a stupid one. For someone who's never been through this before, I found that valuable.
Elizabeth Holmes - 7 June 2023

It was stress free.
Anonymous - 1 June 2023

I had the outcome I wanted so the whole experience was great, I couldn’t fault it!
Rebecca Coventry-Beer - 26 May 2023

Lydia, listened, gave clear advice in a friendly, empathetic way.
Anonymous - 20 May 2023

professional and quick.
Rod Lindsay - 17 May 2023

Simon and Andrew have been very helpful and understanding with my case, always getting back to me very quickly and helping as much as possible.
Ryan Janes-Owen - 15 May 2023

Lydia was direct and supportive. She has been timely with her responses and help.
Jack O Connor - 10 May 2023

Very prompt and professional service.
Stephen Brewster - 5 May 2023

Lydia W was very focused on our initial 30 minute free consultation, covering a lot of ground well. This persuaded me to sign up for service. I had to work under sudden time pressure from the courts, but she rang me back reasonably quickly. I also managed to settle the case out of court in my favour. She was pleasant and professional to deal with. Your Fulham admin office were helpful towards me providing hard-copy proofs of ID as I don't use a privacy-compromised smart phone. You can now close the file on this assignment, but please keep me registered as a client.
Brian Mooney - 2 May 2023

Advice was clearly explained, took time to listen to the specifics to discuss best route forward.
Anonymous - 2 May 2023

My agreement was delivered correctly and quickly.
Anonymous - 30 April 2023

We were really happy with the communication from Martin throughout the process. It really felt like he had our best interest at heart. Thank you!
Fatmir Lika - 26 April 2023

Lydia was very helpful and understood my situation.
Diana Thurgood - 23 April 2023

It was helpful, fast, easy and well explained.
Anonymous - 4 April 2023

Very friendly, efficient, and pleasant office.
Anonymous -28 March 2023

Done exactly what we asked for help with swiftly and promptly.
Anonymous - 27 March 2023

Lydia clearly understood my situation and what was required. Documentation was completed quickly and efficiently and she liaised with my former employer reaching a satisfactory outcome.
Anonymous - 27 March 2023

Lydia was great, listened and was caring.
Lee Campbell - 27 March 2023

Lydia was very clear and speedy in her responses and Teresa was an excellent referral partner.
Timothy Hardy-Lenik - 27 March 2023

Friendly help and expert advice with my settlement agreement. Provided support at extremely short notice and overall a very professional engagement. Thanks again Lydia
Anonymous - 27 March 2023

Lydia inspired confidence and had a calming manner that helped me navigate a tricky situation well.
Anonymous - 27 March 2023

Karen West kept me fully informed of what was going on and advising me where necessary.
Maureen Newton - 4 March 2023

I am an engineer so legal documents are, at best confusing to me, and often completely incomprehensible. Lydia explained everything in plain English and was very helpful, excellent service.
Ian Gray - 3 March 2023

We feel that the advice given with the ongoing issue has been of the highest quality.
Anonymous - 1 March 2023

Very responsive, good communication, competent, trustworthy, professional.
Filippo Beghelli - 5th February 2023

Top man.
David Lowin - 1st January 2023

Excellent advice & service.
Anonymous - 28th December 2022

Keeping up-to-date & in touch at all times.
Anonymous - 21st November 2022

Professional and human, with a good mix of efficiency and knowledge to get the job achieved.
Anonymous - 19th October 2022

I felt supported and I found the service professional and efficient
Margaret Eastham - 17th October 2022

Very prompt response after submitting query on website and Karen West was helpful, supportive and understanding through the process.
Simon Thomson - 25th August 2022

You provided me with all the support I needed.
Anonymous - 19th August 2022

Getting the basics right- great customer service and listening skills.
Kylie Lewington - 5th August 2022

Understanding my issue very well and ensuring that I am involved and listened to every step of the way.
Anonymous 17th July 2022

Philip Luff was very helpful, knowledgable, and personable. He helped me to navigate a potentially difficult situation, thank you.
Anonymous - 2nd July 2022

Just very helpful and queries explained.
Anonymous - 3rd July 2022

Simon Steele-Williams was brilliant and soon realised that we were dealing with a very difficult situation for our disabled son. He listened to everything, kept us in touch with progress and understood exactly where we were coming from. We had contacted other solicitors previously who did not show the same courtesy and understanding. We are so grateful that we managed to get contact with your organisation and more specifically Simon. We were so pleased with the outcome and the follow up was also excellent. We will definitely use you again if needed and will recommend your Company as it was easy to deal with such people. It is really good to work with people who have a personal approach with their clients.
Matthew War - 9th June 2022

Your advice was very clear.
Douglas Stevens

Philip is highly professional yet with a relaxed, friendly approach. I was really listened to by him and his guidance and advice, based solely on the facts of the situation, gave me tremendous confidence in the process. Present and patient throughout; Philip is by far the best solicitor I’ve ever used. The legal matter was concluded very satisfactorily. Thank you!
John Beschizza

Initial engagement was very good, the use of technology to discuss the contract was interactive and very thorough, enabling a full understanding of the contractual issues and its implications..
Robert Payne

Philip dealt with my redundancy settlement. He explained everything clearly and dealt with queries promptly. A smooth process without adding stress to an already stressful situation.
Anonymous

Phil helped to produce the contracts and staff handbook for our SME from scratch. With this being our first full time employee, it was incredibly reassuring to have his expertise, knowledge and advice to help guide us through the process. Thank you Phil.
Phil Bennett Founder & Creative Director - PIP Creative

Extremely fast responses and clearly very knowledgeable on the topics I need to be advised on.
Anonymous

I was understood, Philip listened and explained in layman terms, very happy.
Justine Cargill

Philip Luff was very helpful, taking me through the settlement agreement in great detail making sure I understood everything. Made a tricky process less daunting. Thanks Phil
Anonymous

Philip explained everything and ensured I knew what I was agreeing to Painless experience.
Anonymous

Very helpful, timely employment advice. Thank you!!
Dave Cornick

Clear explanation and advice in a timely manner. Many thanks for your assistance.
Anonymous

Parfitt Cresswell Thank you so much for this message, for your encouragement and for the arrangements your firm has made. We feel so well-informed amid so many unknowns at this stage in the business of completing the sale, that we feel very well supported.
Anonymous